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Old House Village Hotel & Spa

Old House Village Hotel & Spa is a 4 star hotel in Courtenay, British Columbia, Canada 1800 Riverside Lane, Courtenay, BC, Canada
Estimated Price
$126
CAD
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Guest Reviews
Amenities
Booking Information


Riverfront hotel offering upscale, well-appointed rooms and suites

Pros
  • Free Wi-Fi, parking, airport shuttle and continental breakfast
  • The staff received many compliments from guests
  • Many guests felt the rooms were clean and well-appointed
  • The hotel's on-site spa and outdoor pool were enjoyed by many guests
  • Many guests appreciated the central riverfront location
Cons
  • Some guests felt there was excessive traffic noise
  • A few guests were disappointed with the view from rooms at the front of the hotel

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Editor's Analysis
Updated on Nov 19, 2012
Overview
All rooms and suites at the Old House Village Hotel and Spa feature a kitchenette or full kitchen, a fireplace and a soaker tub, making the hotel a well-suited choice for those looking for a romantic getaway or a condo-like suite.

This 100% non-smoking hotel offers 79 rooms and suites over three floors. Standard room features include a fireplace, a flat screen TV, a DVD player, a kitchenette, a soaker tub, robes and two double beds. Upgraded rooms included a king bed and optional sofabed. Suites sleep 4 to 6 people and include one or two separate bedroom areas each with a king bed, a TV, and adjoining bathroom, as well as a living room area with a sofabed, a full kitchen, a dining area and in-suite washer and dryer. Free Wi-Fi and local calls are available in all rooms. Small dogs are allowed for an additional $25 per week.

Amenities at the hotel include a fitness centre, a year-round heated outdoor pool, an outdoor hot tub, an indoor hot tub, infrared sauna, meeting space, a BBQ area, ski and bike storage and an on-site spa. Free underground parking, airport shuttle (reservations required) and weekday continental breakfast are available to all guests.

This hotel is about a 10-minute drive from the Inland Island Highway and a 5-minute drive to the downtown area. There is a shopping plaza one block away and several restaurants within a few blocks. The Courtenay Riverway 5 km riverside walkway is right beside the hotel. Mount Washington Alpine Resort and Strathcona Park can be reached in about 50 minutes by car while Comox Valley Airport is a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on November 14, 2012: 100% non-smoking, free weekday continental breakfast, small dogs allowed for $25 per week.
The Good
The majority of reviews used for this analysis were positive and focused on the staff, the rooms, the amenities and the location.

Front desk, security and spa staff all received compliments from many guests. Hotel staff were described as being friendly, professional, helpful and accommodating.

Many guests felt the rooms were clean, upscale and well-appointed. Numerous guests appreciated the in-suite laundry machines, kitchen, heated bathroom floor, robes and fireplace included with certain rooms. Some guests who stayed in rooms at the back of the building complimented the river and garden view.

Many guests who used the pool or received a spa treatment were very happy with their experience.

The hotel's proximity to a grocery store, cafes and restaurants was considered convenient by many. Some guests also appreciated its central location and easy access to the Riverway walkway.

The Bad
Although the majority of reviews used for this analysis were positive, a few negative reviews focused on traffic noise and the view from the West side of the building.

Some guests that stayed in certain rooms complained of excessive traffic noise from the nearby bridge.

A few other guests who stayed in rooms at the front (west side) of the building were disappointed in the view, noting that instead of having a mountain view they were looking out at the backside of buildings.
TripAdvisor.ca ranked this hotel #1 out of 10 hotels and rated it 4.5 out of 5, based on 145 guest reviews.

Booking.com rated this hotel 8.7 out of 10, based on 14 guest reviews.

Yelp.ca rated this hotel 4.5 out of 5, based on 2 guest reviews.

Verified by hotel staff on November 14, 2012: 100% non-smoking, free weekday continental breakfast, small dogs allowed for $25 per week.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews
8.9
Very Good
Guest Rating Explained
Rating: 8.9 / 10 Details

No. of guest reviews: 230
Guest Recommended: Yes
Guest Ranking Explained

Old House Village Hotel & Spa is #2 out of 7 hotels in Courtenay ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Mike from Campbell River, BC CA rated Old House Village Hotel & Spa 7 out of 10 on May 26, 2013 Verified Guest Hotel Review

"Luggage? What Luggage?"
"First time we have ever been to a room without even one single drawer to put your clothing. Huh? Two people sitting on the end of the bed together resulted in the front of the bed lifting up four feet. Mattresses were very hard for a quality hotel. Some dishes missing from the set, IE: only three wine glasses? Hmmm Poolside level rooms need sheers for internal privacy but pleasant light during the day. Blackout curtains were anything but in the early morning. Large spacious room, lovely fixtures in bathroom with separate shower stall, clean and polished nicely. An easy pleasant walk to almost anywhere in downtown Courtenay."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Conference Room(s)
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Photocopier
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Facial Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Ice Machine
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Free Parking

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8.9
Very Good

#2 out of 7 hotels in Courtenay city based on 230 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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