OverviewRamada Inn Coquitlam is located on the Lougheed Highway, about a 5-minute drive from both the Trans-Canada Highway and the nearest SkyTrain station. The hotel offers an indoor pool, fitness centre and on-site restaurant, which may appeal to those wanting a centrally located hotel with on-site recreation and dining.
This 100% non-smoking hotel offers 84 guest rooms over two floors. Standard rooms include a TV, a desk, an iron and ironing board, a hair dryer, a coffeemaker, air conditioning and one queen bed. Upgraded rooms feature a fridge, a microwave and either one king bed and a sofabed or two queen beds. Suites sleep from four to six people may feature a kitchenette, a sofabed, two queen beds, a king bed and/or a jetted tub. Free Wi-Fi and daily newspaper are available in every room. Up to three pets are allowed in certain rooms for an additional $10 each per night (must be arranged at the time of booking).
Amenities at this hotel include an indoor pool, a hot tub, a fitness centre, guest-operated laundry, meeting facilities and a business centre. Troll's Bar and Grill is on site, open for breakfast, lunch and dinner. Free parking is available to all guests.
There are several shops and restaurants within 1 km of the hotel. Lougheed Town Centre shopping mall and IKEA Coquitlam can each be reached in about 5-minutes by car. Burnaby Lake Park is a 10-minute drive from the hotel. Simon Fraser University is about a 15-minute drive away, while British Columbia Institute of Technology (BCIT) and Metropolis at Metrotown (British Columbia's largest shopping mall) can each be reached in about a 20-minutes by car.
Vancouver International Airport (YVR) and BC Ferries Horseshoe Bay Terminal are both a 35 to 40-minute drive from the hotel depending on traffic. (All distances and travel time estimates: Google Maps)
The GoodReviews used for this analysis were mixed, with positive comments focused on the location, certain amenities and the staff.
Many guests like the hotel's easy to access location and its proximity to a SkyTrain station, restaurants, shops, Lougheed Mall and IKEA. Some felt that the hotel offered good access to downtown Vancouver and the rest of the Lower Mainland.
Some guests appreciated that the hotel had an indoor pool and that many rooms included an fridge and microwave. A few also liked that there was an on-site restaurant, noting that it served decent food.
Although there were some complaints that staff took a long time to address problems or requests, some guests felt that the staff were friendly and courteous.
The Bad
Reviews used for this analysis were mixed, with negative comments focused on the hotel's need for upgrades, problems with reservations and other requests and the level of housekeeping.
Many guests felt that hotel needed to make some upgrades including new linens, carpets, mattresses, bathroom fixtures and TVs.
Some guests complained that upon arrival the hotel was not able to give them the type of room they had reserved, leaving them with different amenities or bed configurations than requested. A few guests also felt that the staff took a long time to address problems or requests.
Many guests felt that the housekeeping could have been better. Dirty bathrooms, missing towels and pillows and ineffective daily housekeeping were some of the complaints. Several guests also noted that their room did not appear to be clean upon check in.
TripAdvisor.com ranked this hotel #4 out of 4 hotels and rated it 3 out of 5, based on 35 guest reviews.
Hotels.com rated this hotel 3.4 out of 5 based on 88 guest reviews.
Expedia.com rated this hotel 3.2 out of 5 based on 32 guest reviews.
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Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
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