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Port Augusta Inn and Suites

Port Augusta Inn and Suites is a 3 star hotel in Comox, British Columbia, Canada 2082 Comox Avenue, Comox, BC, Canada
Estimated Price
$101
CAD
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Guest Reviews
Amenities
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No frills, budget hotel across the street from St. Joseph's Hospital

Pros
  • Free Wi-Fi, parking and continental breakfast
  • Many guests thought the hotel staff were friendly and accommodating
  • The rooms were considered comfortable and spacious by many guests
  • Many guests felt the hotel offered good value for the price they paid
  • The hotel's convenient location was a highlight for many guests
Cons
  • Some guests complained of no air conditioning in some rooms
  • Some guests felt the rooms could use updating

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Editor's Analysis
Updated on Nov 22, 2012
Overview
Port Augusta Inn and Suites is located across the street from St. Joseph's Hospital. It offers budget accommodations, which makes it well-suited to travellers looking for an economical stay near the hospital.

This hotel offers 66 rooms (some of which allow smoking) over two floors. Standard rooms include a TV, a hair dryer, an iron and ironing board, a fridge, a coffeemaker and one or two queen beds. Air conditioning, a balcony, a king bed, and a kitchenette are available in some rooms. Two-bedroom suites feature a full kitchen and a living room area. Free Wi-Fi and local calls are available in all rooms. Pets are allowed for an additional $10 per night.

Amenities at this hotel include a seasonal heated outdoor pool. Complimentary continental breakfast and free parking are available to all guests.

This hotel is about a 15-minute drive from the Inland Island Highway and
1 km or a 15-minute walk to the downtown area. There is a restaurant next door and several others within 1 km and Filberg Park is a 5-minute drive away. Mount Washington Alpine Resort and Strathcona Park are a 55-minute drive away while Comox Valley Airport and CFB Comox can be reached in 15-minutes by car. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on November 22, 2012: 66 rooms, no restaurant on site.
The Good
Many reviews used for this analysis were positive and focused on the staff, the rooms, the value and the location.

The hotel staff received many compliments. Guests mentioned the staff were friendly, helpful and accommodating. Often when reviews had negative comments about other aspects of the hotel the staff were still commended for their customer service.

Many guests felt the rooms were spacious, comfortable and clean. Some guests appreciated the mountain view from rooms on the front/west side of the building.

Many guests appreciated the complimentary continental breakfast and felt it increased the hotel's value. Overall, many felt the hotel offered good value for the price they paid.

The hotel's proximity to the hospital, the airport and the downtown area was considered a convenience by many guests.

The Bad
Although this hotel received many positive reviews, some negative points focused on the lack of air conditioning in some rooms and the age of the hotel.

Some guests complained of no air conditioning units in certain rooms and recommend that future guests request a room with air conditioning.

Some guests felt that rooms were in need of upgrading. Bathrooms, window screens, carpets and furnishings were all aspects that received occasional negative mention throughout reviews.
TripAdvisor.ca ranked this hotel #1 out of 1 hotels and rated it 4 out of 5 based on 32 guest reviews.

Booking.com rated this hotel 8.5 out of 10 based on 63 guest reviews.

Hotels.com rated this hotel 3.9 out of 5 based on 18 guest reviews.

Verified by hotel staff on November 22, 2012: 66 rooms, no restaurant on site.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews
7.8
Good
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 51
Guest Recommended: Yes
Guest Ranking Explained

Port Augusta Inn and Suites is #1 out of 1 hotels in Comox ranked by the ratings provided by guests.
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Show older reviews
Hotel review by guest is Positive
Verna from Victoria, BC CA rated Port Augusta Inn and Suites 8 out of 10 on November 22, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Judy from Calgary, AB CA rated Port Augusta Inn and Suites 8 out of 10 on September 15, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Karen from Lorraine, QC CA rated Port Augusta Inn and Suites 7 out of 10 on February 27, 2006 Verified Guest Hotel Review

"The restaurant food was totally disgusting. I would never eat in that restaurant again."
Hotel review by guest is Positive
Valerie from Victoria, BC CA rated Port Augusta Inn and Suites 8 out of 10 on January 01, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Valerie from Victoria, BC CA rated Port Augusta Inn and Suites 9 out of 10 on December 19, 2005 Verified Guest Hotel Review

"I dislike styrofoam cups and that's all that's supplied in the units for morning coffee. Also I noticed that a couple of the pillow cases, though scrupulously clean, were threadbare. On the plus and its a big plus, the staff were wonderful - accommodating, cheerful and helpful. I will stay there again. In fact I have a suite booked there for my family and myself over Christmas. I'll just remember to bring ceramic cups for us all. Thanks for asking."
Hotel review by guest is Positive
Will from Vernon, BC CA rated Port Augusta Inn and Suites 9 out of 10 on August 16, 2005 Verified Guest Hotel Review

"I left my sweater in the room and didn't realize it until I arrived in Victoria late that afternoon. Called the front desk and they had it there. They mailed it to me and it was here when I arrived home a week later. Excellent customer service. Sincerely Pat Irving"
Hotel review by guest is Negative
Gerry from Edson, AB CA rated Port Augusta Inn and Suites 5 out of 10 on August 01, 2005 Verified Guest Hotel Review

"No Air Conditioning in the room ! No Screen on Window. Would recommend only if upgrades are made !"
Hotel review by guest is Unknown
Zoe from Victoria, BC CA rated Port Augusta Inn and Suites 9 out of 10 on July 24, 2005 Verified Guest Hotel Review

"I was under the impression we were in an air conditioned room, i think registering 'on line' for a accommodation has its problems, sometimes info. gets lost. We were put in a room with a balcony, so the hotel recognized the problem and did what they could to help us out! Which was great.. the pool was great, i think the 'snack' or breakfast that was 'included' was not what i had in mind, i think it could be made clearer what the breakfast meant.. or just put SNACK instead of breakfast."
Hotel review by guest is Negative
Verified Guest from Surrey, BC CA rated Port Augusta Inn and Suites 5 out of 10 on July 16, 2005 Verified Guest Hotel Review

"Found a pill on the floor, trouble with the lamps, confused directions to the parking for our unit. Had to pay for reservations on the net.No butter for our muffins."
Hotel review by guest is Negative
Verified Guest from Burnaby, BC CA rated Port Augusta Inn and Suites 5 out of 10 on February 08, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Linda from Princton, NJ US rated Port Augusta Inn and Suites 8 out of 10 on February 02, 2005 Verified Guest Hotel Review

"In an odd neighborhood, just adjacent to hospital. Would be great if you had to visit a hospitalized relative. It's a nice walk about the block and up the hill where you have nice views, though the immediate neighborhood is not charming in any way. There's an excellent German bakery within walking distance worth going to under any circumstances."
Hotel review by guest is Positive
Verified Guest from Victoria, BC CA rated Port Augusta Inn and Suites 8 out of 10 on January 16, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Steve from Surrey, BC CA rated Port Augusta Inn and Suites 8 out of 10 on December 29, 2004 Verified Guest Hotel Review

"This is a basic.. but clean/friendly place .. good for one or two nights and good value"
Hotel review by guest is Negative
Real from Hamilton, ON CA rated Port Augusta Inn and Suites 3 out of 10 on September 19, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Barbara from East St Paul, MB CA rated Port Augusta Inn and Suites 9 out of 10 on August 15, 2004 Verified Guest Hotel Review

"Air conditioning was needed - or an extra fan!"


Amenities

  • High-speed Internet
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • 24 Hour Reception
  • Air Conditioned
  • Refrigerator
  • Cable / Satellite TV
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Golf Course (nearby)
  • Photocopier
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Outdoor heated pool
  • Designated Smoking Area
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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7.8
Good

#1 out of 1 hotels in Comox city based on 51 guest reviews



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