7 out of 10 | Karen stayed February 27, 2006
"The restaurant food was totally disgusting. I would never eat in that restaurant again."
9 out of 10 | Valerie stayed December 19, 2005
"I dislike styrofoam cups and that's all that's supplied in the units for morning coffee. Also I noticed that a couple of the pillow cases, though scrupulously clean, were threadbare. On the plus and its a big plus, the staff were wonderful - accommodating, cheerful and helpful. I will stay there again. In fact I have a suite booked there for my family and myself over Christmas. I'll just remember to bring ceramic cups for us all. Thanks for asking."
9 out of 10 | Will stayed August 16, 2005
"I left my sweater in the room and didn't realize it until I arrived in Victoria late that afternoon. Called the front desk and they had it there. They mailed it to me and it was here when I arrived home a week later. Excellent customer service. Sincerely Pat Irving"
5 out of 10 | Gerry stayed August 01, 2005
"No Air Conditioning in the room ! No Screen on Window. Would recommend only if upgrades are made !"
9 out of 10 | Zoe stayed July 24, 2005
"I was under the impression we were in an air conditioned room, i think registering 'on line' for a accommodation has its problems, sometimes info. gets lost. We were put in a room with a balcony, so the hotel recognized the problem and did what they could to help us out! Which was great.. the pool was great, i think the 'snack' or breakfast that was 'included' was not what i had in mind, i think it could be made clearer what the breakfast meant.. or just put SNACK instead of breakfast."
5 out of 10 | Verified Guest stayed July 16, 2005
"Found a pill on the floor, trouble with the lamps, confused directions to the parking for our unit. Had to pay for reservations on the net.No butter for our muffins."
8 out of 10 | Linda stayed February 02, 2005
"In an odd neighborhood, just adjacent to hospital. Would be great if you had to visit a hospitalized relative. It's a nice walk about the block and up the hill where you have nice views, though the immediate neighborhood is not charming in any way. There's an excellent German bakery within walking distance worth going to under any circumstances."
8 out of 10 | Steve stayed December 29, 2004
"This is a basic.. but clean/friendly place .. good for one or two nights and good value"
9 out of 10 | Barbara stayed August 15, 2004
"Air conditioning was needed - or an extra fan!"