OverviewThis hotel is situated in a shopping and dining district and is well suited for guests who prefer to be within walking distance of stores and restaurants. The Cottonwood Mall, located next to this hotel, is a 1-minute walk away. There are also several restaurants with a 5-minute walk.
Both smoking and non-smoking rooms are available. All 83 rooms include free Wi-Fi, a 32" flat-screen TV with pay-per-view movies, an iron and ironing board, free local calls, a coffeemaker, a hair dryer and air conditioning. Mini-fridges are available on request. Rooms are furnished with two double beds, one queen bed or two queen beds. Select rooms are also furnished with a sofabed. Ground floor rooms have patio doors that provide direct access to the parking lot. This hotel has two floors and no elevator.
Free parking is available on site and pets are permitted for an additional fee of $5 per night.
A free continental breakfast is served from 6 am to 9 am on weekdays and from 7 am to 10 am on weekends.
Other on-site amenities include free newspapers, currency exchange, dry cleaning service and guest fax and copy service.
The nearest Trans-Canada interchange is 2 minutes away by car and the Chilliwack Airport (YCW) is a 7-minute drive away. The Chilliwack Heritage Park and Exhibition venue is 4 minutes away by car, while Prospera Place (arena and concert venue) is a 9-minute drive away. The Harrison Hot Springs and beach are about 33 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on January 4, 2013: The free breakfast is served from 6 am to 9 am on weekdays and from 7 am to 10 am on weekends.
The GoodMany guests described overall pleasant stays at this hotel, among the reviews used for this analysis, and a few guests said that they were likely to return to this property. Reviewers were most happy with the location and room cleanliness.
Many guests found the location convenient for accessing shopping and restaurants on foot. Reviewers also mentioned having easy access to the Trans-Canada Highway.
The rooms were thought to be clean and well maintained by many guests. Several reviewers described their rooms as generally comfortable and a few guests specifically mentioned that their beds were comfortable. A couple of guests appreciated having direct access to outside from their guest rooms, particularly one reviewer who was travelling with a dog.
A couple of guests described the staff as friendly and helpful.
Several reviewers appreciated the free breakfast and it was characterized as basic but adequate by a few guests. However, several guests thought that the breakfast could be improved (see below for more details).
The Bad
While many guests enjoyed their stay at this property, there were a few common concerns found among the reviews sourced for this analysis.
A few guests complained about smelling cigarette smoke in the halls and one reviewer was upset that cigarette smoke could be smelled in her non-smoking room.
A couple of reviewers thought that the hotel should have an elevator and found carrying their luggage to the second floor inconvenient.
While several guests were satisfied with the free breakfast, a couple of reviewers complained that the dining area was too small and one guest said that she resorted to eating her breakfast in her guest room. One guest described the selection as "sparse", while another reviewer thought that the supply was inadequately replenished.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 78% of 9 guests recommending the property.
TripAdvisor.ca ranked this hotel #3 out of 10 properties in Chilliwack, with an average score of 4 out of 5 from 55 reviews.
Booking.com gave this property an average score of 7.7 out of 10 based on 18 guest reviews.
Verified by a front desk agent on January 4, 2013: The free breakfast is served from 6 am to 9 am on weekdays and from 7 am to 10 am on weekends.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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