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Pet-friendly Castlegar hotel near Kootenay Crossing Mall with indoor pool and free parking

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • Many guests described their rooms as clean with comfortable beds
  • The location was convenient to the highway and restaurants
  • Wi-Fi was rated as very good overall by reviewers
  • Several guests found the staff friendly and helpful
Cons
  • Some judged the hotel to be dated
  • Some found the AC units ineffective
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 3, 2015
Overview
This hotel is located on Highway 22, near to the junction of the Crowsnest Highway and across from the Kootenay Crossing Mall. It offers a comfortable budget stay with indoor pool and free parking.

This hotel offers 133 smoke-free rooms over three floors. All rooms include free Wi-Fi, free local calls, a 27" TV with cable, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer and air conditioning. Rooms are furnished with 2 double beds, 1 queen or 1 king bed. Room extras include a full kitchen, a bar with bar stools, and a separate bedroom. Accessible rooms are available.

Free parking is available on site. Pets are allowed for an additional $10 per pet, per night.

Breakfast is included with some room rates and is also offered for $7.30 with certain rates. Nearby restaurants include Joey's Seafood, Boston Pizza, A&W and Panago Pizza, all within a 2-minute walk.

Amenities at this hotel include an indoor pool, a hot tub, a fitness centre, a 24-hour business centre, a 24-hour front desk, elevetors and meeting rooms.

District Recreation and Aquatic Centre is a 6-minute walk away, while Selkirk College can be reached in 5 minutes by car. The West Kootenay Regional Airport (YCG) is a 3-minute drive from the hotel. Red Mountain Resort can be reached in 34 minutes by car. (All travel time estimates: Google Maps)

Confirmed with the front desk on November 24, 2015: breakfast and pet charges, all rooms have a microwave and mini-fridge, the hotel has a triple room with 2 oversize double beds and a 1 king bed in a separate bedroom
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The Good
Recent guests found this hotel to provide a comfortable stopover. They typically considered the hotel to be clean and returning guests noticed that the hotel had been updated from their previous stay. 

Guests were pleased with the rates charged, the extra amenities such as microwaves and mini-fridges and found the beds comfortable. Although the rooms were considered to be basic, with no views, they were relatively quiet and smelled fresh.

Some rates include a continental breakfast which some guests found tasty and well laid out. On offer were microwavable frittatas and waffles, plus cereals, oatmeal, yogurt, fresh fruit, juice and toast.

Some were pleased with the location near the highway, with fast food and decent restaurants nearby, and said there was plenty of parking available for guests.


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The Bad
Although positive comments were in the majority, in reviews sourced online, there were a some complaints made by guests.

With regard to the rooms, guests felt that rooms that overlooked the atrium and pool, got no fresh air as the windows did not open and they were prone to smelling of chlorine. Another complaint was that there were no plugs in the small bathrooms for modern hair appliances. Some guests called the hotel dated and also complained of ineffective AC units.

Very occasionally guests said they could hear the TV in the room next door or people in the pool until 10 pm.

With regard to the pool, guests sometimes found it over-chlorinated, and the pool area hot and muggy in the summer.
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Show Sources
Sources
TripAdvisor.com ranked this hotel #5 out of 8 hotels in Castlegar and rated it 3 out of 5, based on 94 guest reviews.

Expedia.com rated this hotel 3.6 out of 5 based on 142 guest reviews.


Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
7.0
Good
#
3 / out of 4
hotels in Castlegar

Rated 7.0/10 based on 549 reviews

Ranked #3 out of 4 hotels in Castlegar

549
Map Marker Sandman Hotel Castlegar
1944 Columbia Avenue, Castlegar, BC