Quality Inn Castlegar is located on Highway 22, one block from the Crowsnest Highway/Highway 3 and a 5-minute drive from the downtown core. The hotel offers a fridge or kitchenette in every room, which may appeal to those wanting an easy access hotel with the option of self-catering.
This 100% non-smoking hotel offers 48 rooms and suites over two floors. Standard rooms include a TV, a desk, a coffeemaker, a fridge, air conditioning, an iron and ironing board, a hair dryer and one queen bed. Upgraded rooms may feature a king bed or two double beds, a microwave, a balcony and/or a kitchenette. One-bedroom suites include one queen bed or three double beds, a living room and a kitchen. Free Wi-Fi and local calls are available in every room. Up to two pets are allowed in certain rooms for an additional $10 each per night.
Amenities at this hotel include a business centre, meeting facilities and an on-site restaurant, Monte Carlo Grill, open for breakfast, lunch and dinner. Free parking is available to all guests.
Several shops and restaurants are located within 1 km of the hotel and Kootenay Crossing Mall and Kootenay Centre Cinemas are both a block away. Castlegar and District Recreation and Aquatic Centre is a 2-minute drive away, while Selkirk College can be reached in under 10 minutes by car. Cascades Casino and West Kootenay Regional Airport (YCG) are both about a 5-minute drive from the hotel. Red Mountain Resort can be reached in 40 minutes by car. (All distances and travel time estimates: Google Maps)
Verified by hotel staff on January 9, 2013: 48 rooms, two floors, 100% non-smoking, no free breakfast, Monte Carlo Grill on site and open for breakfast, lunch and dinner, up to two pets allowed for an additional $10 each per night.
Although reviews used for this analysis were mixed, the positive comments focused on the rooms and the staff.
Although there were a few complaints about the staff being indifferent, some guests felt that they were welcoming, friendly and efficient.
Many guests felt the rooms served their purpose by providing a decent night's stay. Guests felt that some aspects of the rooms appeared to be updated such as laminate and tile flooring and LCD TVs in some rooms. The inclusion of a fridge in every room was also a highlight. A few guests thought the beds were comfortable and the Wi-Fi connection strong.
Reviews used for this analysis were mixed with several negative comments focused on the age and state of the building and noise.
Many guests felt the hotel was old and run down. Although some guests felt that aspects of the hotel were upgraded like flooring in some rooms, it was generally thought the renovations were of poor quality and improvements were still required. Furniture, cabinetry, air conditioning units, carpets and balconies were all noted to be in need of replacement or upgrading. Some guests also commented that their rooms weren't very clean including stained linens, cigarette odours and dirty bathtubs.
Some guests felt that the hotel had "thin walls" making it easy to hear noise from guests in adjacent rooms and outside in the parking lot.
TripAdvisor.com ranked this hotel #4 out of 6 and rated it 3 out of 5, based on 28 guest reviews.
Expedia.com rated this hotel 3 out of 5 based on 2 guest reviews.
Hotels.com rated this hotel 3.5 out of 5 based on 6 guest reviews.
The author called the hotel on January 9, 2013 to verify some information.