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Campbell River hotel in lovely grounds with river view, well-liked staff and kitchenette rooms

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Many guests praised the hotel's friendly and accommodating service
  • The hotel's rooms were described as well equipped and clean by numerous lodgers
  • Some reviewers were pleased with the hotel's low rates and good value
Cons
  • Some guests complained of noise transfer
  • Dated decor was reported by a few patrons
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Oct 10, 2014
Overview
Located on the Campbell River along Highway 19, the Heritage River Inn is geared towards road travellers who require a well-priced hotel with a free breakfast, extended kitchen amenities and easy highway access by the waterfront.

Each of this non-smoking hotel's guest rooms and suites comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk and a hair dryer. Irons and ironing boards are available upon request. Rooms with air-conditioning, a full kitchen or kitchenette, a separate bedroom and a dining table are also available, as is one cabin, which offers a full kitchen and three separate bedrooms.

Hotel amenities include BBQ facilities, guest laundry, a business centre, fish freezing, free parking and a free breakfast. Pets are permitted in certain rooms for an additional $10 per pet, per night. The hotel is not wheelchair accessible. 

The Campbell River Visitor Centre and Quinsam River Hatchery are both about a 6-minute drive from the hotel, while Campbell River Common Shopping Centre is a 5-minute drive away. Campbell River Airport (YBL) is roughly an 8-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/pet/night, not wheelchair accessible. (Call Date: October 18, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and rates.

The hotel's staff were the source of numerous compliments by reviewers, who found them to be friendly, accommodating, efficient and helpful with recommendations. One guest remarked, "Great reception service! We had to change our booking twice and they were really nice about it and didn't charge us".

Many lodgers were satisfied with their accommodations at the hotel. They described their rooms as quiet, clean, spacious, well equipped and functional, with reliable Wi-Fi and comfortable beds. A few patrons had complaints about their lodgings, however (see below).

Some guests were pleased with the hotel's rates, which they descried as good and low. One traveller noted, "Considering the prices of the surrounding hotel/motels, it was a steal".
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer, the location and the rooms.

Some guests complained of noise disturbances during their stay. They reported noise from guests in adjacent rooms and rooms overhead.

While some reviewers were satisfied with their clean and comfortable rooms, a few travellers criticized their lodgings. They reported dated decor, worn carpets and old TVs.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #12 of 17 Campbell River hotels with an average rating of 3.5 out of 5 from 26 reviews.

Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 92% recommendation rate from 12 reviews.

Hotels.com guest reviews rated the hotel 3.6 out of 5 from 9 reviews.

The author called the hotel on October 18, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.7
Good
#
4 / out of 8
hotels in Campbell River

Rated 7.7/10 based on 181 reviews

Ranked #4 out of 8 hotels in Campbell River

181
Map Marker Heritage River Inn
2140 Island Hwy, Campbell River, BC