This hotel is situated 7-minutes from the nearest Trans-Canada Highway interchange as well as some restaurants. This property may attract road travellers looking to make an overnight stop or guests who need easy access to off-site amenities and the highway.
This property offers non-smoking rooms that come with free Wi-Fi, cable TV, a desk and chair, an iron and ironing board and free local calls. Suites come with a kitchenette (fridge, microwave, stovetop) and sofabed in addition to the standard room amenities.
Amenities include an outdoor pool with poolside lounge, an indoor hot tub and guest laundry.
Free parking is offered and pets are permitted to stay in select rooms ($15 per night).
The Metrotown Shopping Centre is a 12-minute drive west of the hotel. Downtown Vancouver is 20-minutes west by car. A few restaurants are nearby, including Sushimoto, Anton's Pasta Bar and Starbucks, all a 6-minute drive. Public transit is within walking distance at Holdom SkyTrain, 6-minutes by foot (westward) or a 2-minute drive. Deer Lake Park is 12-minutes away by car (west). (All walking and driving estimates: Google Maps)
Confirmed with a front desk agent on February 8, 2013: pet policy, free parking and free Wi-Fi.
The reviews used for this analysis were mixed. Positive feedback focused on the location, the staff, the rooms and the value of the hotel.
Several guests agreed that the hotel's location was convenient and suited their specific needs. Some guests appreciated having public transit and restaurants nearby.
The staff were praised for being friendly and cheerful by several reviewers.
Some guests spoke favourably about the rooms and described them as spacious and clean with everything in working order. However, there were mixed opinions about this (see below).
According to a few guests, the price was right for the accommodation and services provided.
As mentioned above, the reviews sourced for this analysis were mixed with negative comments focused on the hotel's general state, the kitchenettes, the cleanliness of the rooms and the decor.
The hotel looked like major repairs were in order and some guests described the hotel as rundown and old.
A few guests, specifically families, were disappointed with the kitchenettes. They felt the kitchenettes were not well-stocked with pots, pans, dish-ware or utensils.
As mentioned above, most of the feedback regarding room cleanliness was positive, however, there were a few guests who disagreed. They claimed that pillows had hair on them and the rooms were extremely dusty.
A couple guests thought the decor was dated.
Expedia.ca rated this hotel 3.7 out of 5 based on 19 reviews.
TripAdvisor.com ranked this property #10 out of 12 hotels in Burnaby based on 26 reviews.
Booking.com rated this hotel 7.2 out of 10 based on 41 reviews.
The author called the hotel to confirm some information on February 8, 2013.