OverviewSituated 5-minutes from the nearest Highway 1 interchange and 15 minutes north of downtown Vancouver, this property would be well suited for travellers who want to explore the area by car and have easy access to the highway.
With 31 individually climate controlled rooms, this hotel offers smoking and non-smoking accommodations. Each room comes with a private balcony, cable TV, a mini-fridge, a microwave, a clock radio and a desk and chair. Each room comes with free Wi-Fi.
Since coming under new ownership as of April 2012, the hotel is undergoing renovations (ongoing as of March 1, 2013).
Free on-site parking is offered. Pets are permitted to stay at this hotel ($10 per night).
Hotel amenities include guest laundry, vending machines, complimentary newspaper and complimentary coffee service in the lobby.
Several restaurants are within a 7-minute walk of the hotel, including Agra Tandoor Restaurant, Burnaby Palace Restaurant (Chinese cuisine), Wendy's and James Street Cafe (Greek cuisine). The SkyTrain Station is a 15-minute drive from the hotel. Shopping is available at Metrotown, 7-minutes north by car. Other local attractions like Playland Amusement Park and Pacific National Exhibition are within a 9-minute drive north of the property. (All walking and driving estimates: Google Maps)
Confirmed with a front desk agent on March 1, 2013: renovations ongoing, pet policy, guest laundry, free Wi-Fi and parking.
The GoodMost of the feedback regarding this hotel was positive, among the reviews used for this analysis. Guests praised the staff, raved about the rates, were impressed with room cleanliness and enjoyed the location.
The most complimented aspect of guests' stay was the service and staff. Many guests complimented the staff for being helpful, friendly and hard-working.
Several reviewers felt the hotel provided a good value and had great rates. A couple guests felt the hotel offered the best rates in the area.
According to several guests, the rooms were clean, bright, spacious and well furnished. A few guests noted that some of the rooms had great views of the North Shore mountains. However, there were mixed reviews and opposing opinions about this (see below).
Some guests liked the hotel's proximity to public transit and downtown Vancouver. Guests also liked that the hotel had walking trails nearby and thought the hotel was easily accessible.
The Bad
As mentioned above, the majority of feedback regarding this hotel was positive however there were some common complaints about the the general state of the hotel and noise complaints.
Although the majority of reviews regarding the appearance of the rooms was positive, some guests criticized the common areas of the hotel and felt they looked old and rundown. A couple reviewers felt the hallways could use a new coat of paint.
A couple guests had noise complaints about construction work going on due to renovations (still ongoing as of March 1, 2013).
Hotels.com rated this hotel 3 out of 5 based on 10 reviews.
TripAdvisor.com ranked this hotel #8 out of 12 hotels in Burnaby based on 16 reviews.
The author called the hotel to verify some information on March 1, 2013.
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Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
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