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5-minutes from YXX, near shops and restaurants, but dated decor and uncomfortable beds

Pros
  • Free Wi-Fi, breakfast and parking
  • Some guests praised the staff for the friendly customer service
  • The location was convenient to amenities, according to some guests
Cons
  • The rooms and decor were dated and several reviewers felt that the hotel was in need of upgrades
  • Several guests were not impressed with the level of cleanliness in the rooms
  • A couple guests thought the beds were uncomfortable
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Feb 22, 2013
Overview
This hotel is situated near shops and restaurants (under 10-minutes by car) and is a 5-minute drive from the Abbotsford International Airport (YXX), making this property suitable for travellers who want easy access to the airport and those who want amenities nearby.

The hotel is 100% smoke-free (as of February 2013) and boasts 42 individually climate controlled rooms. Each room comes with a microwave, a working desk and chair, a coffee/tea maker, a hair dryer, an iron and ironing board and cable TV. Some rooms feature a mini-fridge. Accessible accommodations are available. All rooms come with free Wi-Fi, free local calls and a complimentary weekday newspaper.

Free continental breakfast is available. Complimentary on-site parking is offered. Pets are permitted to stay at this hotel for $15 per night. 

Amenities include an indoor pool, a whirlpool, a sauna, a fitness centre, meeting space, fax and copy services, guest laundry (coin-operated) and dry cleaning service.

Chang's Kitchen (Chinese cuisine) and Triple O's (fast food) are both within walking distance, 2-minutes by foot or a 5-minute drive. There are two shopping malls nearby, Seven Oaks Shopping Centre and West Oaks Shopping Centre, both a 7-minute drive from the hotel. University College of Fraser Valley is an 11-minute drive south from the property. The MSA Arena is a 5-minute car ride (southward). The nearest US border crossing (Huntingdon, WA) is located 11-minutes by car from the property. (All driving and walking estimates: Google Maps)

Confirmed with the front desk February 20, 2013: 100% smoke-free property, free breakfast and parking, pet policy and guest laundry.
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The Good
Among the reviews sourced for this analysis, the negative reviews outweighed the positive reviews. However, there was some positive feedback on the service and the location from guests. 

A few guests praised the staff for providing friendly customer service. 

The location was convenient to amenities like restaurants and shopping, according to a few reviewers. 

Additionally, there were a few guests who were impressed with how spacious the rooms were and thought the pool was enjoyable (they said the water temperature was comfortable). 
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The Bad
As mentioned above, the majority of reviews sourced for this analysis were negative. Guests complained about the dated rooms, lack of cleanliness in rooms, and the beds.

By far, the biggest complaint from reviewers was about the dated rooms and decor. Several guests complained about windows that would not close properly and claimed the wallpaper was peeling off. Overall, these guests felt the hotel was rundown, old and needed upgrades. 

Several reviewers were unimpressed with the room cleanliness. Guests claimed that the beds were not made upon arrival and that the sheets were old and stained. A few guests were disturbed by an unpleasant odour in their rooms.

A couple guests said the beds were not comfortable.
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Show Sources
Sources
TripAdvisor.com ranked this hotel #9 out of 10 hotels in Abbotsford based on 33 reviews.

Booking.com rated this hotel 5.3 out of 10 based on 6 reviews.

Expedia.ca rated this property 2.6 out of 5 based 5 reviews.

The author called the hotel to confirm some information on February 20, 2013.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
6.1
Fair
#
8 / out of 8
hotels in Abbotsford

Rated 6.1/10 based on 246 reviews

Ranked #8 out of 8 hotels in Abbotsford

246
Map Marker Comfort Inn Abbotsford
2073 Clearbrook Road, Abbotsford, BC