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Nova Inn Whitecourt

7.8 | Good

Situated on Hwy 43, in-room kitchenettes and fireplaces, free breakfast

  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their accommodating service
  • Several reviewers appreciated the free breakfast
  • A couple of guests enjoyed the in-room fireplaces
  • A few reviewers complained about noise disturbances from inside and outside the hotel
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Jan 31, 2013
This hotel is situated among local businesses on Highway 43, west of the city centre. Offering kitchenettes in all rooms, this hotel caters to guests looking for extended-stay accommodations.

Both smoking and non-smoking rooms are available. All rooms include free Wi-Fi, a kitchenette (including a breakfast nook, a microwave, a fridge, a toaster, a kettle, a coffeemaker and dishware), a TV, a fireplace, free local calls, an iron and ironing board, a hair dryer, a work desk and individual climate control. Rooms are furnished with one queen bed, two queen beds or one king bed.

Suites also include a separate living area with a sofabed and are furnished with either one king bed or one queen bed.

Free parking is available on site (with cold-weather plug-ins) and pets are permitted for an additional fee of $10 per night.

A free continental breakfast is served daily from 5 am to 10 am.

Other on-site amenities include guest mail/copy/fax service, dry cleaning service and an ATM.

Shopping and a movie theatre, in the city centre, are about 6 minutes away by car. The Whitecourt Health Centre and the Allan and Jean Millar Centre (recreational facility) are both a 5-minute drive away. The industrial business area is about 7 minutes away by car, while the Graham Acres Golf Course is a 10-minute drive away. The Carson-Pegasus Provincial Park is 26 minutes away by car. (All driving time estimates: Google Maps) 

Verified by a front desk agent on January 30, 2013: Pets are permitted for an additional fee of $10 per night.
The Good
Among the reviews used for this analysis, many guests seemed satisfied with their experience at this property. 

Many guests described their rooms as clean and a few reviewers found their beds to be comfortable. A couple of guests appreciated the in-room fireplaces and a couple of reviewers thought that their rooms were spacious.

The staff were described as pleasant and accommodating by many reviewers. One guest described the customer service as excellent.

Several guests appreciated the food and variety at the free breakfast.
The Bad
There were few complaints found for this hotel, among the reviews sourced for this analysis. However, a couple of guests were disturbed by noise from neighbouring rooms. Guests described hearing footsteps and plumbing noises. A couple of reviewers also mentioned hearing noise from trucks starting up in the parking lot early in the morning.

While many guests complimented the staff at this property, a couple of reviewers thought that the front desk agents they encountered seemed disinterested and could have been more friendly.

Show Sources
Sources gave this hotel an average score of 4.1 out of 5, with 88% of 8 guests recommending the property. ranked this hotel #4 out of 10 properties in Whitecourt, with an average score of 3.5 out of 5, from 12 reviews. 

The author called the hotel on January 30, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
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Map Marker Nova Inn Whitecourt
5406 Caxton Street, Whitecourt, AB