Located on Highway 18 and roughly an hour's drive from Edmonton, the Ramada Westlock is geared towards travellers visiting or passing through the area who prefer a hotel with an indoor pool, extended kitchen amenities and easy highway access.
This hotel has 78 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, microwave, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king, one queen or two queen beds, while various rooms offer additional amenities such as a kitchenette, a sitting area with a sofabed, a hot tub or a fireplace. All rooms are smoke free.
Hotel amenities include an indoor pool, a hot tub, fitness facilities, a business centre, meeting/conference space and free parking.
Although the hotel does not have an on-site restaurant, it offers a free continental breakfast and a free dinner on Tuesdays and Thursdays, both prepared in an on-site kitchen. They also provide menus for local restaurants that will deliver food to the hotel.
Accessible rooms are available upon request and elevators reach all levels. Up to two pets per room are permitted for an additional $15 per night.
Boston Pizza is a 2-minute walk west of the Ramada Westlock. Westlock Pioneer Museum is a 2-minute drive west, and West Edmonton Mall, which features 5.3 million square feet of shopping, restaurants, entertainment and recreation (including a zoo), is roughly a 1-hour drive southward. Edmonton International Airport (YEG) is approximately a 1-hour and 20-minute drive south. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $15/per night, wheelchair accessible, dining situation. (Call date: March 24, 2013).
Of the reviews used for this analysis, the majority were positive, with much praise going to the hotel's rooms, staff and complimentary breakfast.
Numerous guests were pleased with the accommodations at this hotel. They described their rooms as clean, well equipped, spacious and well maintained, with high ceilings and comfortable beds and linens.
The hotel's staff were the source of many compliments by reviewers. They were characterized as friendly, efficient, accommodating and professional.
Several patrons praised the hotel's complimentary continental breakfast. They found it to have a good selection of hot and cold items, and described the food as delicious and filling.
While the majority of critiques sourced for this analysis were positive, there were a few common complaints about noise transfer and the rooms' heating/cooling systems.
Some guests reported noise disturbances during their stay. They reported guests in adjacent rooms partying and playing music late at night, as well as noise from the in-room air conditioning units and noise from the automatic doors in rooms located above the hotel's entrance.
The hotel's in-room heating/cooling units were a source of complaint for a few guests. They reported that the units have a motion sensor, requiring patrons to be in the room moving around in order for the heat or air conditioning to come on. Some reviewers described the units blowing cold air when they were trying to heat up the rooms, which they found to be very uncomfortable.
guest reviews ranked the hotel #1 out of 3 Westlock hotels from 55 reviews.
Booking.com guest reviews rated the hotel 8.5 out of 10 from 13 reviews.
Expedia.com guest reviews rated the hotel 4.7 out of 5 with a 100% recommendation from 13 reviews.
The author called the hotel on March 24, 2013 to verify some information.