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Waterton Lakes Resort

7.2 | Good
MAP

Dated but pet-friendly Waterton Lakes resort hotel in town with indoor pool and restaurant 

Pros
  • Free Wi-Fi and free parking
  • Many reviewers found the location convenient for accessing restaurants and shopping on foot
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly and welcoming service
  • Several guests praised the food at the on-site restaurant
  • Several reviewers enjoyed the free passes to the neighbouring recreation centre
Cons
  • A few guests thought that the room rates were expensive
  • A couple of reviewers found the Wi-Fi service unreliable
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 10, 2014
Overview
This property of 11 buildings is situated in the town of Waterton, about a 4-minute walk from the waterfront. This hotel is well located for guests who are looking to explore the town area on foot.

All buildings are smoke-free and all 80 suites include free Wi-Fi, a coffeemaker, a hair dryer, an iron and ironing board, a TV and air conditioning. Rooms are furnished with one, two or three queen beds. Select rooms also include a kitchenette featuring a microwave, a hotplate, a mini-fridge, a toaster and a sink, a separate dining area, a separate sitting area, a fireplace and/or a jetted tub. Some suites feature full kitchens including an oven, stove, full-size refrigerator, toaster, microwave and sink.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $20 per pet, per night.

The on-site Vimy's Ridge Lounge and Grill serves lunch and dinner on weekdays and breakfast, lunch and dinner on weekends.

This hotel includes free access to the Waterton Health Club and Recreational Centre located on site, which includes a fitness centre and an indoor pool. A games room and conference and banquet facilities are also available.

The Waterton Park's playground and tennis courts are a 3-minute drive away, while the Waterton Marina is 6 minutes away on foot. As noted above, the waterfront is about 4 minutes away on foot. The Waterton Lake Golf Course is a 2-minute drive away, while the Prince of Wales Hotel is 4 minutes away by car. The U.S./Canada border is a 35-minute drive away. (All walking and driving time estimates: Google Maps)

Guests may want to note that although free Wi-Fi is provided, it is via satellite and subject to interruptions.
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The Good
Many guests described enjoyable and comfortable stays at this property, among the reviews used for this analysis, and several aspects of the hotel received praise.

Many guests described their rooms as clean. Some other reviewers found their rooms to be well appointed with modern furnishings, generally comfortable, spacious and relaxing. A couple of guests said that their beds were comfortable.

Many reviewers found the location central for accessing restaurants, the park and shops on foot.

The staff received frequent compliments from guests for their friendly and accommodating service. A few reviewers also found the staff to be particularly welcoming and helpful during the off-season and one guest said that the staff's actions spoke volumes about their concern for their guests.

Several guests appreciated the free passes to the neighbouring recreation centre and these guests mentioned that they enjoyed its pool and hot tub.

Several reviewers praised the food and service at the on-site restaurant. However, a couple of guests expressed concerns about the on-site restaurant (see below for more details).
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The Bad
There were a few common concerns found for this property, among the reviews sourced for this editorial.

A few reviewers thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.

A couple of guests found the Wi-Fi service somewhat unreliable.

While several reviewers enjoyed meals at the on-site restaurant, a couple of guests thought that the menu prices were expensive.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 92% of 36 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 8 hotels in Waterton Park, with an average score of 3.5 out of 5, from 132 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.2
Good
#
2 / out of 4
hotels in Waterton Park

Rated 7.2/10 based on 716 reviews

Ranked #2 out of 4 hotels in Waterton Park

716
Map Marker Waterton Lakes Resort
101 Clematis Avenue, Waterton Park, AB