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Clean but dated Waterton Park hotel on the water with restaurants, spa and jacuzzi suites
- Free Wi-Fi and free parking
- Many guests enjoyed the lakefront location
- Many reviewers described pleasant views from their guest rooms
- Many guests praised the food at the on-site restaurants
- Several reviewers complimented the staff for their friendly service
- No elevator
- Many guests felt their rooms were dated and in need of upgrades
- Some guests felt the hotel rooms were pricey
- Noise transfer a problem for some guests
Updated Jun 8, 2015
This property is open seasonally from May to October and is right on the shores of Waterton Lake near the marina. Offering family suites with four beds, this hotel is well suited for families or larger groups travelling together.more
The hotel is smoke free and air conditioned and all rooms include free Wi-Fi, a satellite TV and DVD player, a coffeemaker, a mini-fridge, a hair dryer, an iron and ironing board, a safe, a private balcony and individual climate control. Rooms are furnished with two queen beds or two double beds.
Suites also offer a microwave and bathrobes and may offer a bedroom. Romantic suites are furnished with one king bed and a double jacuzzi, while deluxe suites are furnished with two double beds and a double-size sofabed. Family suites are furnished with 2 queen beds and 1 double bed or 2 queens and 2 doubles.
Free parking is available on site. Pets are permitted in select rooms for an additional fee of $20 per night. This hotel has two floors and no elevator.
There are multiple on-site dining options at this hotel. The Bayshore Lakeside Chophouse with patio serves breakfast, lunch and dinner, while the Fireside Lounge & Wine Bar serves lunch and dinner. The Glacier Bistro serves lighter meals from 7 am to 11 pm. The Thirsty Bear Saloon offers entertainment and a dance floor and is open from 8 pm to 2 am.
The on-site Serenity Spa offers massage, aromatherapy, hand and feet treatments, nail enhancements and waxing services. Other on-site amenities include guest fax/copy services, a large gift shop and coin laundry for guests.
The Prince of Wales Hotel is 2 minutes away by car. The Waterton Park Playground and tennis courts are 5 minutes away on foot. Waterton Lakes Golf Course is about a 5-minute drive away. The nearest U.S./Canada border is 33 minutes away by car.
Free Wi-Fi is available throughout the property (including guest rooms) and is provided by satellite service. This service is subject to occasional interruptions. Guests should note that Parks Canada charges fees to enter Waterton Park and fees may apply to engage in certain activities, such as fishing. The full fee schedule can be found on the Parks Canada website.
Verified by a front desk agent on June 8, 2015: Pets are permitted in select rooms for an additional fee of $20 per night. No elevator to the second floor.
Guests loved Waterton Park for its natural beauty, the views and the frequent sightings of wildlife near the hotel. The hotel had some strengths that guests gave good marks for.more
Many reviewers noted that this is the only hotel in Waterton Park that features a lakefront location. Guests also mentioned that the marina, restaurants and shops were all located within walking distance.
The stunning views of majestic mountains surrounding the lake, were praised by many guests.
Many reviewers enjoyed the food and selection at the on-site restaurants and some appreciated the 10% discount offered to hotel guests. One recent guest was pleased to see a children's menu.
Guests found the staff to be helpful and friendly, while one reviewer said that she received five-star service.
Several reviewers described their rooms as clean and spacious. However, many guests were disappointed with the condition of their rooms (see below for more details).
The hotel had some shortfalls described by reviewers that diminished the stay.
The most commonly voiced complaint for this hotel had to do with the dated condition of the rooms. They were still described as clean, but needing refurbishment.
Additionally, there were some guests who had difficulties with noisy neighbours who ruined the peaceful feeling of being so close to nature.
The hotel was deemed pricey by several reviewers.
SourcesExpedia.ca gave this hotel an average score of 3.7 out of 5, with 92% of 13 guests recommending the property.
TripAdvisor.ca ranked this hotel #5 out of 8 hotels in Waterton Park, with an average score of 3.5 out of 5, from 292 reviews.
Booking.com rated this hotel 7.9 out of 10 from 96 reviews.