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Heritage Inn Hotel & Convention Center Taber

6.6 | Fair
MAP

Older and pet-friendly Taber hotel with restaurant, hot tub and suites with kitchenette

Pros
  • Free Wi-Fi, free parking
  • Guests were impressed with customer service
  • Good food in the on-site restaurant, according to guests
Cons
  • Several guests were bothered by noise from guests in the hallways and in adjacent rooms
  • Aging decor, according to guests
  • Some guests had problems regulating the temperature in their rooms
  • No elevator to 2nd floor
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Apr 6, 2015
Overview
This hotel has conference facilities and banquet seating for up to 300 people. It is well suited for guests who require conference or event facilities on site.

All of the 74 rooms at this hotel have free Wi-Fi and a coffeemaker. A hair dryer, a microwave, a mini-fridge and an iron and ironing board are available on request. Rooms are furnished with either one or two queen beds. Suites have separate living and sleeping areas and may include a kitchenette (stove top, microwave, mini-fridge, cookware, dinnerware). 

Pets are permitted for $20 per night. Smoking and non-smoking guest rooms are available. There is no elevator to the second floor.

Guests can dine on site at Seasons Cafe & Eatery for breakfast, lunch and dinner. There is also a pub for guests who want a drink or light fare. On-site amenities include free parking, a hot tub, a sauna and a games room. 

Both the Taber Irrigation Impact Museum, with exhibits on irrigation as it figures into Taber's development, and the Aquafun Centre are within a 5-minute walk away. Both the Taber Golf Club and the Taber and District Health Care Complex are just under a 5-minute drive away. Access to the Canada/U.S. border is about a 65-minute drive away. (All travel time estimates: Google Maps)
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The Good
Based on the reviews used for this analysis, guests had a number of criticisms about this hotel. However, there were a few points of praise, most notably about customer service.

Guests commented frequently on staff who aimed to please. Staff were noted as being generous, attentive and determined to deliver sensitive, personalized service. 

A number of guests praised the menu selection, quality of food and service offered in the on-site restaurants.

There was a sense from a number of guests that there was good value received for the price paid. A number of guests commented favourably on the room rate.

Some guests said that their rooms were clean and comfortable. However, there were numerous complaints about rooms (see below).
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The Bad
Based on the reviews used for this analysis, there were more negative than positive comments made about this hotel. Guests complained most often about noise and about aging decor.

A number of guests complained about thin walls and were disturbed by noise coming from the hallways. Guests complained about noise from other guests and about loud ice machines. Guests said that they could hear conversations and TV noise from guests in adjacent rooms. One guest suggested bringing earplugs.

Many guests felt that this hotel was showing its age and that updates were required. Guests commented specifically on linens, broken shower items, bathroom sinks and furniture specifically.

A few guests had issues regulating the temperature in their rooms and said that their rooms were uncomfortably warm or too cold.

A few guests said that their rooms were dark. They suggested that the rooms needed more lamps and better distribution of electrical plugs around the room to help light all areas.

While many guests appreciated that the rooms were clean, a number of guests thought that the rooms were very small.

A couple of guests who needed wheelchair accessibility said that this hotel presented some problems.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 2 Taber hotels with an average rating of 3 out of 5 based on 30 reviews.

Expedia.ca guest reviewers rated this hotel 2.9 out of 5 with a 66% recommendation rate based on 192 reviews.

Booking.com guest reviewers rated this hotel 7.2 out of 10 based on 22 reviews.

The author called the hotel on May 17, 2013 to verify some information.

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.6
Fair
#
1 / out of 2
hotels in Taber

Rated 6.6/10 based on 65 reviews

Ranked #1 out of 2 hotels in Taber

65
Map Marker Heritage Inn Hotel & Convention Center Taber
4830 46th Avenue, Taber, AB