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Holiday Inn Sherwood Park Conference Centre

6.9 | Fair
MAP CALL

Friendly Sherwood Park hotel near Millennium Place with clean rooms and indoor pool

Pros
  • Free Wi-Fi, free parking
  • Many guests were pleased with the level of customer service they received during their stay
  • The hotel is joined by a pedway to Strathcona County Millennium Place which guests can access for a fee (3 pools, full service gym, indoor running track)
  • Several guests were pleased with their rooms as described them as clean
Cons
  • Some guests said their rooms were dated
  • Some guests reported noise disturbances from trains and other guests
  • Some guests complained about the prices of the breakfast and restaurant meals
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 12, 2014
Overview
Located about a 2-minute drive from the nearest Yellowhead Highway on-ramp and adjacent to Strathcona County Millennium Place, Holiday Inn Sherwood Park - Conference Centre (formerly The Coast Edmonton East Hotel) is geared towards business or vacation travellers who require a hotel with meeting/banquet space, on-site dining and easy highway access.

Each of the smoke-free rooms comes equipped with air conditioning, free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a mini-fridge, a microwave, a jetted tub and a fireplace are also available, as are wheelchair accessible rooms. This hotel does not offer pet-friendly rooms.

Hotel amenities include an indoor pool, a fitness centre, 17 meeting rooms and two ballrooms, a 24-hour business centre, guest laundry, an elevator, free parking and on-site dining and Bistro 2100, which serves breakfast, lunch, dinner and room service daily.

Rexall Place is about a 13-minute drive away, while Edmonton's city centre is a 22-minute drive away. West Edmonton Mall is roughly a 29-minute drive from the hotel, and Edmonton International Airport (YEG) is a 30-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 22, 2014
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The Good
The majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's staff and location, with some mixed responses to rooms.

Many guests were pleased with the level of customer service they received during their stay. They characterized the staff as efficient, helpful, professional and friendly.

Several lodgers found the hotel's location to be convenient. They described it as being close to highway access, restaurants, Rexall Place, Rundle Park and Strathcona County Millennium Place.

Some reviewers were pleased with their accommodations at the hotel. They found their rooms to be spacious, clean and quiet, with reliable Wi-Fi and comfortable beds. Some travellers criticized their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about the rooms.

Although some guests were pleased with their spacious and quiet rooms, some lodgers were disappointed with their accommodations. They reported worn furnishings, fixtures and linens, dated decor, train noise and noise from guests and slamming doors in the hallways.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #6 of 7 Sherwood hotels with an average rating of 3.5 out of 5 from 128 reviews.

Expedia.ca guest reviews rated the hotel 3.1 out of 5 with a 62% recommendation rate from 94 reviews.

Booking.com guest reviews rated the hotel 7.8 out of 10 from 5 reviews.

The author corresponded with the hotel on May 22, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.9
Fair
#
6 / out of 6
hotels in Sherwood Park

Rated 6.9/10 based on 965 reviews

Ranked #6 out of 6 hotels in Sherwood Park

965
Map Marker Holiday Inn Sherwood Park Conference Centre
2100 Premier Way, Sherwood Park, AB