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"Will never stay there again!!"
"I booked a king size bed and at check in was told only 1 king left but room wasn't clean and the cleaners had gone home.They stuck me and my wife in a queen but was more like a twin.The hallway smelt like urine (but was probably bleach). The breakfast was a bagel or dry cereal."
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"the night clerk was a meth-head, crack addict that stunk, needed to wash his hair, brush his teeth and stop picking the meth-pocs of his skin. the nite manager was a creep and NOT a great first impression.....and he answered the hotels phone with "hello, this is Wal-mart". sorry but your hotel chain needs to hire proffesionals not junkies!! i will never stay at your hotel again."
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"The hotel was rundown and customer service was very disappointing."
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"The motel was old, and the heat didn't work in the room. The water would fluctuate between hot and cold. The walls were paper thin. I will never stay at another super 8. This experience will make me stay at a Best Western or Travelodge. Thanks for nothing Super 8."
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"We were very disappointed in the condition of the room given the price we paid. Upon arrival, (late evening) the room (a non-smoking room) smelled like marijuanna smoke, and the beds were not at all comfortable. Had it not been so late, we would have asked for our money back and sought another hotel. When I complained the next morning, all the front desk clerk would say was that she wasn't surprised that the room smelled like that! There was no offer to rebate or discount the cost of the room, which I found to be in very very bad form. This was not an experience that would make me likely to stay at a Super 8 Hotel again in the futre!"
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"If it weren't for the staff our stay would have been a complete write off! The Red Deer operation definately needs extensive renovations to bring it up to minimum standards!"
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