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Older but renovated Red Deer hotel off Hwy 2 with indoor pool and suites with mini-kitchen

Pros
  • Free amenities: Wi-Fi, parking
  • Guests typically enjoyed the newly renovated rooms
  • Moxies on site was a pleasure for several guests
  • The staff was very well liked by the guests for being professional and competent
  • Location was central and convenient to highway, restaurants and shopping
Cons
  • Several complained of no free breakfast
  • Uncomfortable beds and pillows a problem for some
  • Better attention to maintenance and cleaning needed, according to several guests
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Aug 28, 2015
Overview
Located about a 4-minute drive from Hwy 2 and a 7-minute walk from Bower Place Shopping Centre, this hotel offers convenient access to shopping, restaurants and highway.

This hotel is newly renovated and completely non-smoking. All of the 142 rooms have free Wi-Fi, a 32" flat screen TV with cable, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed. Room extras include a mini-fridge, a microwave, a mini-kitchen (counter with sink, mini-fridge, microwave), a second TV, a sofabed and a separate bedroom. Accessible rooms are also available.

Free parking is available on site. Pets are allowed in select rooms for $10 per pet, per night.

Guests can dine on site at Moxie's Grill & Bar, serving lunch and dinner daily. There is also a 24-hr Denny's adjacent to the hotel. There are a number of other dining options located within a 5-minute walk from this hotel. 

On-site amenities include an indoor pool, a hot tub, a gym, a business centre, baggage hold, meeting rooms and an elevator.

This hotel is about a 22-minute walk to Red Deer College. The downtown Red Deer area is about a 6-minute drive away. Westerner Park (home to Westerner Days Fair and Exposition in July and to the Red Deer Rebels WHL hockey team) is a 6-minute drive away. Rotary Recreation Park, featuring tennis courts, picnic facilities, an outdoor skating rink in the winter as well as the Red Deer Museum and Art Gallery, is a 7-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with the front desk on August 28, 2015: the hotel is smoke free, and pets are allowed for $10 per pet, per night, not all rooms have access to wired Internet
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The Good
Guests seemed to have enjoyed their stays at this hotel and left positive comments of the newly renovated rooms, the staff's service and good dining on site.

Guests typically found clean rooms that provided for a good night's rest (although there were some errors in this regard--see below for more details). Several were pleased with the renovations taking place at the hotel. 

Guests received good service from staff, who were described as lovely, very accommodating, caring, friendly, professional and helpful.

Location was a draw for many guests, who appreciated being close to shopping, restaurants and the highway.

Guests liked that the hotel was attached to a well-known restaurant chain (Moxie's) and appreciated the food, the prices and the service that they received there. 

There were some additional comments from guests who enjoyed the pool and who found the hotel to be quiet.
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The Bad
While most of the reviews read for this report were positive, in the reviews read for this report, guests did complain about a few items.

A few guests were disappointed that the hotel did not have a free breakfast.

Some guests occasionally still found areas that the hotel needed to improve, either by way of maintenance, or attention to detail when cleaning the rooms. Some also complained of dated furniture, doors that didn't lock and appliances that were non functional during their stays.

Several guests complained of uncomfortable beds or pillows and a couple of guests complained that there was no on-screen TV programming guide.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #18 out of 27 Red Deer hotels, based on 74 reviews.

Booking.com guest reviewers rated this hotel 7.7 out of 10, based on 48 reviews.

Hotels.com guest reviewers rated this hotel 3.3 out of 5, based on 118 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.6
Fair
#
16 / out of 20
hotels in Red Deer

Rated 6.6/10 based on 569 reviews

Ranked #16 out of 20 hotels in Red Deer

569
Map Marker Sandman Hotel Red Deer
2818 Gaetz Avenue, Red Deer, AB