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Highly praised Red Deer hotel with indoor pool, suites with mini-kitchen & free hot breakfast
- Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, local calls, bottled water, newspapers
- Rooms were spacious, clean with very comfy beds
- Location was convenient to Hwy 2, shopping and restaurants
- Staff were awesome said guests
- Breakfast had good selection and quality and a great host
- Pool and fitness centre were well liked by guests
- Guests enjoyed dining on site
- Wi-Fi was rated as excellent by online reviewers
- Occasionally guests were disappointed in the fitness centre's hours
- Some did not like the interior facing rooms
This hotel is an Editor's Pick for...
Updated Jun 25, 2016
This recently renovated (2015) and popular hotel is 8 minutes north of the city centre and near to Hwy 2. Guests will find a Starbucks and restaurants in walking distance.more
The smoke-free and pet-free hotel offers 142 rooms over 5 floors. All rooms include free Wi-Fi, free wired Internet, free local calls, free bottled water, a 42" flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a desk with ergonomic chair, a laptop safe, an iron and ironing board, a hair dryer and climate control.
Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, a separate bedroom, 2 TVs, a living area, a dining table, a mini-kitchen (mini-fridge, microwave, sink with counter) and a double jacuzzi. (Microwaves are available upon request at no charge.)
Free parking is available on site for cars and oversize vehicles.
A free hot and cold breakfast buffet is served to guests from 5 am to 10 am each morning.
West 67 Grill serves the hotel's complimentary breakfast plus lunch and dinner. The hotel also offers a juice bar open from 6 am to 10 pm. A lounge with pool tables and TVs for sports viewing provides a place to relax with a drink. Room service is available from 6 am to 10 pm.
Hotel amenities include an indoor pool, a hot tub, a fitness centre (Planet Fitness & Health Club), a men's only sauna, a steam room, a day spa, tanning beds, a hair salon, a games room (air hockey, foosball, table tennis), concierge, a 24-hour business centre, dry cleaning, a guest laundry (on every floor), an ATM, safety deposit boxes, elevators, a 24-hour front desk, free newspapers and meeting rooms.
Parkland Mall offers mall shopping, restaurants and a Walmart store a 5-minute drive from the hotel. Enmax Centrium is an 11-minute drive away. The Collicutt Centre offers ice skating, waterslides and rock climbing a 15-minute drive away. River Bend Golf & Recreation Area (golfing, canoeing, hiking, waterpark, sports centre) is also 15 minutes by car. Red Deer Regional Airport (YQF) is 16 minutes' drive, without traffic. (All travel times: Google Maps)
Guests really liked this hotel and thought it provided excellent value and a great experience.more
Guests enjoyed the rooms. They were described as very clean, quiet, spacious, beautifully decorated with very comfortable beds.
The location was convenient. It was right on a major thoroughfare and close to Hwy 2, offering easy access to the rest of town and it was close to many amenities-- shopping, gas stations, restaurants. One guest liked that it was the stopping point for the Red Arrow Bus.
Guests liked the facilities. They were often pleased with the indoor pool, hot tub and sauna area as well as the full service gym with early weekday hours. Several guests were happy to have a free to use games room and pool table.
The free breakfast was well liked. It was tasty, had lots of selection and was offered very early each day and went to 10 am (giving guests time to sleep in a little). One recent comment was, "Also the morning complimentary breakfast was superb, along with neat, pleasant, and professional staff."
The staff did a great job. Guests were pleased with the front desk's helpfulness, the cheerfulness and honesty of the cleaning staff and often mentioned the superb breakfast attendant (Wilson) for his help in starting the day off happily and making great waffles. One guest said recently, "What makes this hotel is the staff. They cannot do enough for you."
Guests enjoyed dining on site. They mentioned having good food in the lounge and restaurant in a clean environment with attentive staff and good pricing.
Guests felt very positively overall, but there were a few complaints or nitpicks found online.more
Recent room complaints included: an uncomfortable sofabed, room was small, interior rooms' windows faced other rooms, a noisy AC unit, poor water pressure in a guest's shower, windows did not open, a stained couch in the suite, pillows too large and hard, and bathroom and room lighting dim.
Although many guests were impressed with the full service gym on site, a couple of guests wished they extended hours on weekends to earlier in the morning or later in the evening. (Planet Fitness is open weekdays from 6 am to 10 pm and weekends from 8:30 am to 5:30 pm.)
Sometimes guests mentioned that the pool, although lovely, was quite shallow for adult swimming, at just over 3 feet deep.
SourcesTripAdvisor.com guest reviewers ranked this hotel #2 out of 28 Red Deer hotels, based on 653 reviews.
Booking.com guest reviewers rated this hotel 8.4 out of 10, based on 292 reviews.
Expedia.ca guest reviewers rated this hotel 4.1 out of 5, based on 388 reviews.