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Pincher Creek hotel with indoor pool and waterslide, kitchenettes and free breakfast
- Free Wi-Fi, free breakfast and free parking
- Many guests described their rooms as clean
- The staff were frequently complimented for their exceptional service
- Several reviewers enjoyed the indoor pool
- Several guests thought that their rooms were well-appointed and comfortable
- A few reviewers indicated that they were likely to return
- Some guests were disturbed by noisy guests in neighbouring rooms
- The hotel did not keep up with maintenance according to a few reviewers
- Some guests felt the hotel was overpriced
Updated Feb 26, 2015
This property is situated among restaurants and shopping on Highway 6. With in-room amenities such as a mini-fridge and microwave as well as an on-site waterslide, this hotel may appeal to families travelling with children.more
This hotel is 100% smoke-free and all rooms include free Wi-Fi, free local calls, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer, a desk, a TV and individual climate control. Efficiency rooms equipped with a kitchenette, including cookware and a toaster, are available. Select rooms also include a sofabed and DVD players are available on request. Rooms are furnished with two queen beds, three queen beds or one king bed.
Suites provide more spacious accommodations and are configured with a separate sitting area and a sofabed. Select suites also include a jetted tub. Suites are furnished with one king bed or one queen bed.
Free parking is available on site and pets are permitted for an additional fee of $15 per pet, per night (maximum of two pets per room).
A free continental breakfast is served daily from 6 am to 10 am.
On-site recreational amenities include a fitness centre, an indoor pool, a waterslide, and a hot tub. Other on-site amenities include meeting space, a business centre, dry cleaning, guest laundry facilities, a convenience store, a common BBQ area and ice/vending machines.
Access to the Crowsnest Highway (or Highway 3) is about a 3-minute drive away. Lethbridge College (Pincher Creek campus) is 3 minutes away by car, while the Kootenai Brown Pioneer Village is a 5-minute drive away. The Memorial Community Centre Arena is a 6-minute drive away, while the Oldman Dam Provincial Recreation Area is 10 minutes away by car. The Pass Powder Keg Ski Hill is a 34-minute drive away and the Waterton Lakes National Park is about 50 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 18, 2013: The free breakfast is served daily from 6 am to 10 am. Pets are permitted for an additional fee of $15 per pet, per night.
Many guests raved about the excellent customer service they received at this hotel, among the reviews used for this analysis. One reviewer said that the front desk agents "treated me like family", while another guest said that it was obvious the staff care about the guests. Another reviewer was impressed with how the staff accommodated the special needs of a hockey team.
The guest rooms were described as clean by many guests and several reviewers found their rooms to be generally comfortable and well-appointed. One guest specifically appreciated the in-room granite counter tops.
Several reviewers enjoyed the indoor pool and waterslide, particularly guests travelling with children.
A few guests mentioned that they were likely to return to this hotel again in the future.
There were a few common concerns found among the reviews sourced for this analysis.
A couple of guests thought that the room rates were too expensive. A couple of other reviewers complained about hearing dogs barking in neighbouring rooms and others complained of noisy hockey teams.
Other guests complained of a lack of proper maintenance at the hotel and cited broken tiles in the pool area, heaters that malfunctioned in the rooms, a broken door lock, shower curtain rod and toilet.
TripAdvisor.ca ranked this hotel #1 out of 7 properties in Pincher Creek, with an average score of 4.5 out of 5, from 80 reviews.
Booking.com gave this property an average score of 8.5 out of 10, based on 17 guest reviews.
The author called the hotel on January 18, 2013 to verify some information.
Ranked by Guests#