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Guest Reviews
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7.1
Good
#3 out of 3
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Guest Rating Explained
Rating: 7.1 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.2 |
| Cleanliness: |
7.1 |
| Location: |
6.0 |
| Comfort: |
6.8 |
| Service: |
7.2 |
| Value: |
6.8 |
Details
No. of guest ratings: 36
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #3 out of 3 hotels in Nisku ranked by guests.
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Bob from Barrington, IL US stayed on September 08, 2006
"I have always enjoyed the Nisku Inn. I have been traveling to Edmonton for many years and will continue to stay there as long as they keep up the good work.
The front desk staff could be just a tab bit friendlier and more "welcoming" to the guests......bigger smiles and a cheery "Welcome to the Nisku Inn".....
Regards, Bob"
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Anonymous guest from Vancouver, BC CA stayed on July 10, 2006
"Our experience was unfortunate. I was travelling with my two children 6 and 10. Air Canada's routing caused us to have an overnight stop in Edmonton. I had picked the hotel because it had an indoor pool. It looked like a great way to fill the children's morning.
The location and shuttle service related to the airport were excellent but the hotel sits in the middle of no where. The only source for outside food is a gas station. Upon arrival the fountain and pool and the layout of the internal courtyard almost made up for the poor ventilation system in the room and the lingering smell of cigarettes. The automated grand piano was a nice touch combined with the sound of the fountain and the beds were comfortable. Still our sleep was restless with the stagnant air in our internal room.
Our biggest disappointment came in the morning after an unimpressive trial of their Eggs Benedict. The pool had been closed for maintenance due to the repair of windows above the pool. We were not informed in advance nor was the staff apologetic. We noticed when we were checking out they responded to our complaint by tapping a note to the reception desk - so much for friendly service.
We can only describe their service as casual and the breakfast poor. My kids were starving. They normally finish their food at breakfast. They left half of their food on the plate and I had to buy them another meal at the airport.
Two other hotels were on the same shuttle service. If I ever have to overnight in Edmonton again, I will be booking in at one of those hotels."
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Shannon from North Battleford, SK CA stayed on July 06, 2006
"The shuttle service to the airport was very convenient. Food, drinks and the service were very good."
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Betty ann from Yellowknife, NT CA stayed on June 27, 2006
"Staff at the reservations counter were wonderful and friendly. They allowed me to use their computer so I could get my boarding passes for my flight and they stored my lunch in their fridge - that is service!"
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Anonymous guest from Inuvik, NT CA stayed on June 05, 2006
"Found a used tissue under my pillow! Staff was unprofessional!"
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Irene from Vermilion, AB CA stayed on March 24, 2006
"great location at the international airport...rooms okay but are badly in need of renovations...food plentiful but just so-so and on the cool side..... room/parking deal is great !!!"
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Anonymous guest from Wainwright, AB CA stayed on February 23, 2006
"Only complaint that I have is that it is a very noisy hotel. When a person pulls a wheeled suitcase along the corridor it is very loud. Voices carry very easily. Heard the piano until very late at night. Nice music but kept a person awake. In my opinion a good sleep is a necesity when leaving and flying out on the plane."
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Anonymous guest from Westlock, AB CA stayed on January 16, 2006
"Our room was facing a rest area. The floors were noisy when someone walked or pulled their suitcase on it. The bar area wasn't comfortable and hard to find a server around 4:00 pm. We had our meal there and the waitress was good and the meal was ok. Pre-booked our room and when we arrived they were giving it to someone else. Close to the airport but we needed a better sleep."
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Julie from Fort Saskatchewan, AB CA stayed on August 26, 2005
"nice exterior and lobby but once you get to the room it was worn and very dated with stained ceiling tiles."
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Anonymous guest from Montreal, PQ CA stayed on July 06, 2005
"Don't let the bison in the water feature put you off, the room is adequate - well maintained and clean. Use the back door to the room, it's a completely different hotel!"
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Anonymous guest from Wainwright, AB CA stayed on July 03, 2005
"Our suitcases were heavy and at our age, lugging them up the stairs was unpleasant. Otherwise, top rate."
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Anonymous guest from Athabasca, AB CA stayed on January 21, 2005
"Stayed at this hotel because it was close to airport and had up to 7 days parking while away was great. We were actually out of town for 10 days but the hotel didn't charge us extra. Vans for pick-up to and from airport were quick and regular and the drivers were friendly and helpful.
Your service (hotel reservations) could be more useful though; I had questions that your operators couldn't answer so I had to call the hotel directly (eg. park & ride info, and directions to hotel)"
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Anonymous guest from Lac La Biche, AB CA stayed on December 29, 2004
"Things were great at the Hotel, all though after speaking with many other commuters I was told it is a bit pricier than some of the others. It didn't offer any type of continental breakfast with the over night stay...but it did offer a $5 and $7 breakfast to go option which takes orders until 11 p.m. but unfortunately I was not informed of this and didn't realise until after the fact that this service was offered. This was the only down-fall to my stay at the Hotel, otherwise it was perfect. The shuttles ran quite freequently and if they were not there, the hotel paged one and it arrived within minutes."
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Barbara from High Level, AB US stayed on November 29, 2004
"found this hotel from an internet search. The fact that there was a cost to canadianhotelguide.com was not clear until after the booking was made. I could have done this booking for less cost myself. I think you are misrepresenting yourself. I had no problem with the hotel and liked the proximity to the airport and the free shuttle. It worked for me."
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Anonymous guest from Alpharetta, GA US stayed on July 26, 2004
"service in the resturant was non existent..air conditioning was not working in room..was moved to another room..still not working.moved to 3rd room..did not replace towels last night there..when I requested towels was told to use hand towels for wash cloth..because
they could not locate any..had to go have key card changed several times because it would not work in door..over all very poor service"
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Anonymous guest from Victoria, BC CA stayed on July 10, 2004
"Your coffee shop had a nice ambiance and excellent food. I met a friend for dinner and we enjoyed it very much."
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Darryl from Bowser, BC CA stayed on May 17, 2004
"The restaurant was terrible and the service even worse.
My company boss came into the hotel to pick me up and asked for me at the front desk and the could not even find my name on the computer even before I had checked out.
He was some upset."
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Overview & Amenities
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The newly renovated Nisku Inn and Conference centre located directly adjacent to Edmonton International Airport is a full service hotel. 156 well-appointed guest rooms and executive suites surround a charming garden atrium. Guests can appreciate our two restaurants, the Martinique Cafe and the Lakeside Grill Dining Room plus three lounges, together with the indoor pool, whirlpool and waterfall which compliment the garden setting. Complimentary 24 hour airport shuttle service, free parking up to 7 days in duration, car rental on site, a fitness room, hair salon, room service, handicap rooms plus much more are available for our guests convenience. Full conference facilities also featured.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
ballroom bar
barber/beauty shop coffee shop
conference room dataport
handicap facilities indoor pool
lounge meeting room
non-smoking rooms
chargeable facilities -
fitness center 24 hours
parking facilities -
outdoor parking 24 hours complimentary up to 7 days
additional onsite facilities -
-156 units/ 3 bar/lounge/ non smoking rooms-rqst/ volt
110-120ac/ interior corridors/ jetted tubs/ patio open
seasonally
meeting and convention facilities -
total nbr of meeting rooms - 10
total measurement, all rooms - 11800 sq ft
meeting and convention facility text -
room capacity ranges from 20-770 people. 7 conferecne
rooms and 3 ballrooms.
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Attraction Info
Dining Info
Recreation Info
On-site recreation -
swimming
onsite recreational activities -
-24 hour health club/ indoor swimming pool open from
9am-10pm daily. beautiful indoor pool amidst an
incrediable atrium setting. fitness facility on-site.
off-site recreation -
golfing sightseeing tours
offsite recreational activities -
budweiser motor sports park -
...............May - september..10 minutes away -
edmonton klondike days.....................July -
taste of edmonton..........................July -
national finals rodeo..................November -
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Room Type Descriptions
Room amenities for all rooms -
room amenities -
120 ac / air conditioning / am/fm alarm clock / bath
tub / bathroom amenities / cable/satellite tv /
coffee/tea maker / color tv / desk / direct dial
telephone / electrical outlet at desk / free local
telephone calls / hairdryer / handicapped
room/facilities / in-room movies / radio / remote
control tv / self-controlled heating/cooling / shower /
smoke detector / telephone / television / work desk w/
lamp
technology -
dataport / high speed internet access / voice mail
chargeable amenities -
internet browser on tv nbr of rooms - 156 on-command
12.99 cad
room amenities for handicap rooms -
rails in bathroom / raised toilet with grab bars /
safety bar in shower / wheelchair accessible
a1k -
max occupancy - 5
max nbr of rollaways - 0
room description -
business room with 1 king bed and full size sofa bed.
on command for fee/ non smoking rooms.
b1k -
max occupancy - 5
max nbr of rollaways - 0
room description -
king room with 1 king bed and a jetted tub on requtest.
on command for fee/ non smoking rooms.
b2d -
max occupancy - 5
max nbr of rollaways - 0
room description -
two double room with two double beds. on command for
fee/ non smoking rooms on request.
b2q -
max occupancy - 5
max nbr of rollaways - 0
room description -
two queen room with two queen beds. on command for fee/
non smoking rooms on request.
s1k -
max occupancy - 3
max nbr of rollaways - 0
room description -
executive suite with 1 king bed. this room is ideal for
small meetings. these spacious rooms each ahve a large
rectangular table. on command for fee/ non smoking
rooms on request.
room amenities -
120 ac / am/fm alarm clock / bath tub / cable/satellite
tv / coffee/tea maker / color tv / direct dial
telephone / hairdryer / in-room movies / microwave /
private bath or shower / radio / refrigerator / shower
/ telephone
technology -
high speed internet access.
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Booking Information
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The hotel you have selected -- Nisku Inn Edmonton Airport -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Nisku Inn Edmonton Airport through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Nisku Inn Edmonton Airport computer reservation system in Nisku, Alberta.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Nisku Inn Edmonton Airport. For your comfort and peace of mind, you may even.
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