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Near Trans-Canada, indoor pool with waterslide, but concerns about dated rooms
- Free Wi-Fi, free breakfast and free parking
- Many guests enjoyed the indoor pool, waterslide and hot tub
- The staff were frequently complimented for their friendly service
- Several reviewers thought that the rooms were clean
- A few guests found their beds to be comfortable
- Many guests thought that their rooms were in need of renovations
- Many reviewers complained about stained carpeting in their rooms and in the halls
- Several guests indicated that they were not likely to return
- A few reviewers complained about smelling cigarette smoke in the halls
- A few guests were disappointed with the food and selection at the free breakfast
Updated Jan 16, 2013
This hotel is situated among local business and restaurants, within a 1-minute drive of the Trans-Canada Highway. This property may be suitable for guests looking for a hotel near off-site dining with easy highway access.more
Both smoking and non-smoking rooms are available. All rooms include free Wi-Fi, a TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with two double beds, one queen bed, one queen bed and a sofabed, two queen beds or one king bed.
Suites provide more spacious accommodations and select suites also include a jetted tub. Suites are furnished with two double beds or one queen bed.
Free parking is available on site and pets are permitted for an additional fee of $10 per night, per pet.
A free continental breakfast is served from 7 am to 9 am. The on-site lounge serves lunch, dinner and beverages, from 10:30 am to 11 pm.
Other on-site amenities include an indoor pool, a waterslide, a hot tub, an ATM, guest laundry facilities and ice/vending machines.
The Medicine Hat Airport (YXH) is a 3-minute drive away. Downtown Medicine Hat, which features restaurants, the Medicine Hat Arena, the Esplanade Arts and Heritage Centre, and the Greyhound bus station, is 9 minutes away by car. The Medicine Hat Mall (retail shopping, restaurants and a movie theatre) and the Casino by Vanshaw (slots and table games) are both about a 10-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 10, 2013: The free breakfast is served daily from 7 am to 9 am. Pets are permitted for an additional fee of $10 per night, per pet. The on-site lounge serves lunch, dinner and beverages, from 10:30 am to 11 pm. On-site recreational amenities include an indoor pool, waterslide and hot tub.
Among the reviews used for this analysis, many guests indicated that the indoor pool and waterslide were the best features of this hotel. The pool area, which also includes a hot tub, was described as clean and fantastic.
The staff received many compliments from guests for their friendly and helpful service. A couple of reviewers said that the front desk agents were responsive to their concerns and requests.
A few guests found their beds to be comfortable and their rooms to be quiet and generally comfortable. While several reviewers described their rooms as clean, a couple of other reviewers had concerns about room cleanliness (see below for more details).
Many reviewers expressed concerns about the quality of their rooms and a need for upgrades. Among the reviews used for this analysis, several reviewers indicated that they were not likely to stay at this property again because they found their rooms in a state of disrepair. Guests described dated bathroom fixtures, cracked walls and counter tops, tubs that did not drain properly and stained carpeting in the rooms and halls.
A few guests complained about smelling cigarette smoke in the halls, and one reviewer was unhappy about smelling cigarette smoke in her non-smoking room.
A few reviewers were disappointed by the food and selection at the free breakfast.
While some guests described their rooms as clean, a couple of reviewers described cleanliness inconsistencies, including dusty and "sticky" surfaces and unclean bedding.
SourcesExpedia.ca gave this hotel an average score of 3.1 out of 5.0, with 62% of 8 guests recommending the property.
TripAdvisor.ca ranked this hotel #16 out of 18 properties in Medicine Hat, with an average score of 2.5 out of 5 from 33 reviews.
Hotels.com gave this property an average score of 3.1 out of 5 based on 40 guest reviews.
The author called the hotel on January 10, 2013 to verify some information.
Ranked by Guests#