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Holiday Inn Express and Suites Medicine Hat

8.7 | Very Good
MAP CALL

Popular Medicine Hat hotel with indoor pool, waterslide, kitchenettes and free hot breakfast 

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, pet stays
  • Many guests described their rooms as clean and spacious
  • Many reviewers praised the food and selection at the free breakfast
  • The staff were frequently complimented for their friendly and professional service
  • Guests liked the location, near the highway and in walking distance of Walmart, Sobeys and several restaurants
  • Guests enjoyed the pool, hot tub and waterslide with lifeguards and places to sit poolside
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Apr 15, 2015
Overview
This property is less than a minute's drive from the Trans-Canada Highway and is situated across from a complex of big box stores, a grocery store and chain restaurants. This hotel is attractive to a large variety of guests and also offers several amenities that may appeal to guests looking for longer-stay accommodations, such as a guest laundry, kitchenette rooms and indoor pool with waterslide. 

This hotel is 100% smoke-free and all rooms include free Wi-Fi, a flat screen TV with pay-per-view movies, a work desk, a hair dryer, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board and individual climate control. Select rooms also include a kitchenette (4 burner top, microwave, apartment-size fridge, sink, cookware, dinnerware), 2 queen beds and a sofabed. Rooms are furnished with two queen beds, two queen beds and a sofabed, two king beds or one king bed and a sofabed. 

Suites provide more spacious accommodations with separate bedroom and living areas and two TVs. Suites are furnished with two queen beds, two queen beds and two single beds, or one king bed.

Free parking is available on site and pets are permitted in select rooms at no additional charge. 

A free hot and cold breakfast buffet is served from 6 am to 9:30 am on weekdays and from 6 am to 10 am on weekends.

On-site recreational amenities include an indoor pool, a waterslide* (see below for limited hours of operation), a hot tub and a fitness centre. Other on-site amenities include meeting rooms with audio-visual rentals, free newspapers, a business centre, guest laundry facilities, same-day dry cleaning service, an ATM, ice/vending machines and safe deposit boxes.

The Medicine Hat Mall (retail shopping, restaurants and a movie theatre) and the Casino by Vanshaw (slots and table games) are both a 2-minute drive away or a 12-minute walk away. The Medicine Hat Arena and the Esplanade Arts and Heritage Centre are both located in downtown Medicine Hat, which is a 10-minute drive away. The Greyhound bus station is 11 minutes away by car, while the Medicine Hat airport (YXH) is a 12-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on April 15, 2015: Kitchenette room details. Pets are permitted in select rooms at no additional charge.

*Starting March 8th, 2015 hotel waterslide will only be operational Thursdays 5pm-10pm, Fridays 4pm-10pm, Saturdays 9am-10pm and Sundays 9am - 6pm and will be closed Mondays, Tuesdays and Wednesdays
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The Good
Many reviewers seemed thoroughly happy with their stay at this hotel and many aspects of the property were complimented. The customer service, the management, cleanliness and free breakfast were mentioned as highlights in recent reviews read for this report.

Many guests described their rooms as clean and one reviewer said that her room "could not be any cleaner". Some guests also found their rooms to be quiet and spacious.

The staff were frequently complimented and guests described the front desk agents as friendly and professional. One reviewer noted that the staff "go out of their way to help".

The free breakfast received a lot of praise for the food quality and selection that included a variety of hot items. The breakfast attendant was also complimented for providing friendly service and keeping the breakfast area well stocked.

Several guests described enjoyable experiences at the pool area and a couple of reviewers mentioned that the pool was large enough to do laps, bright and clean. Several guests were pleased that the hotel had lifeguards on duty during the times they were at the pool.

Many reviewers found the location convenient for accessing the Trans-Canada Highway as well as amenities close by.
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The Bad
There were no common complaints found in the reviews read for this report.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #3 out of 18 properties in Medicine Hat, with an average score of 4 out of 5, from 57 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.7
Very Good
#
1 / out of 13
hotels in Medicine Hat

Rated 8.7/10 based on 453 reviews

Ranked #1 out of 13 hotels in Medicine Hat

453
Location
Map Marker Holiday Inn Express and Suites Medicine Hat
9 Strachan Bay SE, Medicine Hat, AB