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Days Inn Medicine Hat

Days Inn Medicine Hat is a 3 star hotel in Medicine Hat, Alberta, Canada 24 Strachan Court SE Dunmore Rd and Trans Canada, Medicine Hat, AB, Canada
Estimated Price
$126
CAD
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Clean and modern rooms, indoor pool and waterslide, attentive service

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as clean and modern
  • Many reviewers found the location convenient for accessing the highway, restaurants and shopping
  • The staff were frequently complimented for their attentive service
  • Several guests enjoyed the indoor pool and waterslide
  • Several reviewers praised the food at the free breakfast
Cons
  • Several guests thought that the room rates were expensive

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Editor's Analysis
Updated on Jan 14, 2013
Overview
This hotel is located within a 2-minute drive of the Trans-Canada Highway and is situated among other hotels, big box shopping and restaurants. The Medicine Hat Mall (retail shopping, restaurants and a movie theatre) is a 4-minute drive away or a 15-minute walk away. This property is in a good location for guests looking for easy access to the highway and off-site amenities.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a flat screen TV, a microwave, a mini-fridge, a coffeemaker, an iron and ironing board, a work desk and chair, a hair dryer and individual climate control. Rooms are furnished with one queen bed, one queen bed and a sofabed, two queen beds, one king bed or one king bed and a sofabed.

Suites provide more spacious accommodations and select suites also include a kitchenette or a jetted tub. Suites are furnished with one queen bed and a sofabed, two queen beds, one king bed or one king bed and bunk beds.

Free parking is available on site and pets are not permitted.

A free continental breakfast is served daily from 6 am to 10 am.

On-site recreational facilities include an indoor pool, waterslide and hot tub. Other on-site amenities include meeting space, guest laundry facilities, dry cleaning service, vending/ice machines, guest fax and copy service and a business centre.

The Casino by Vanshaw (slots and table games) is 3 minutes away by car, while the Connaught Golf Club is a 5-minute drive away. The Medicine Hat Arena and the Esplanade Arts and Heritage Centre are both about 11 minutes away by car. The Greyhound bus station is a 12-minute drive away, while the Medicine Hat Airport (YXH) is also 12 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on January 8, 2013: The free continental breakfast is served daily from 6 am to 10 am.
The Good
Most guests seemed to thoroughly enjoy their stay at this hotel and many aspects of the property were complimented, among the reviews used for this analysis.

Many guests described their rooms as clean and well-appointed with modern furnishings. Some reviewers also thought that their rooms were quiet and comfortable. Several guests specifically mentioned that their beds were comfortable.

The staff throughout the hotel were frequently complimented for their friendly and attentive service.

Many guests found the location convenient for accessing the Trans-Canada Highway and for walking to restaurants and shopping. A few reviewers said that the hotel was easy to locate from the highway.

Several reviewers said that they enjoyed the indoor pool and waterslide, while the food a the free breakfast was praised by some guests.

A few guests thought that this hotel offered good value for the money they spent, however, not all guests agreed with this sentiment (see below for more details).

The Bad
Among the reviews sourced for this analysis, several guests thought that the room rates were too expensive. However, a couple of reviewers indicated that they thought room prices in the Medicine Hat area in general were too high.

A couple of guests complained that the elevator was slow. A couple of other reviewers thought that the hotel should offer a pay-per-view movie service.
Expedia.ca gave this hotel an average score of 4.3 out of 5, with 93% of 15 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 18 properties in Medicine Hat, with an average score of 4 out of 5 from 105 reviews.

Booking.com gave this property an average score of 9 out of 10 based on 16 guest reviews.

The author called the hotel on January 8, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.3
Very Good
Guest Rating Explained
Rating: 8.3 / 10 Details

No. of guest reviews: 338
Guest Recommended: Yes
Guest Ranking Explained

Days Inn Medicine Hat is #1 out of 13 hotels in Medicine Hat ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Niki rated Days Inn Medicine Hat 4 out of 10 on March 05, 2011 Verified Guest Hotel Review

"Not Again!"
"I have never had a worse experience with customer service than at this hotel. We booked a specific room on this site and when we got there, it was not the room we booked. The hotel blamed the website and would not accommodate our large family with a sleeping arrangement that would work. Finally after numerous calls to a manager, and three room switches, we got an arrangement that worked. It was a very frustrating experience. I would not recommend this hotel again."
Hotel review by guest is Positive
Verified Guest from Regina, SK CA rated Days Inn Medicine Hat 8 out of 10 on February 21, 2011 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Patricia from Lethbridge, AB CA rated Days Inn Medicine Hat 8 out of 10 on September 29, 2009 Verified Guest Hotel Review

"Our room 304 on the 3rd floor was nice and clean so were the beds.The Pillows were so soft and fluffy!! The Free Breakfast - AND the coffee was excellent - Coffee & Cookies 24/7 - The cookies were yummy. The staff were very pleasent, and helpful. The waterslide was great. Thank You. Days Inn. P/S In July 2005 we stayed 19 days at the Day's Inn in Lethbridge waiting to move in to our newly bought home. We found that it was also the same as above then. Both Very Good Hotels. Patricia W."
Hotel review by guest is Positive
Ruth from Winnipeg, MB CA rated Days Inn Medicine Hat 9 out of 10 on August 21, 2006 Verified Guest Hotel Review

"the front desk personnel were very friendly and helpful."
Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Days Inn Medicine Hat 7 out of 10 on August 07, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Fay from Regina, SK CA rated Days Inn Medicine Hat 2 out of 10 on July 08, 2006 Verified Guest Hotel Review

"I WAS VERY UNHAPPY WITH THE CUSTOMER SERVICE. I BOOKED A ROOM A WEEK A HEAD OF MY STAY. WE GOT TO MEDICINE HAT THAT EVENING THEY GAVE US A ROOM THAT THE TOILET DIDNT WORK. I CALLED THE FRONT DESK AND SHE SAID THAT SHE WOULD TRY TO CONTACT SOMEONE AND GET BACK TO ME RIGHT AWAY. I WAITED 20 MINUTES WITHOUT A RESPONSE FROM HER. WE THEN CALLED THE FRONT DESK BACK AND SHE SAID THAT THERE WAS NOTHING THAT THEY COULD DO. SHE WASNT EVEN GONG TO CALL ME BACK. POOR CUSTOMER SERVICE WE LEFT THE HOTEL AND WENT ACROSS THE STREET TO ANOTHER HOTEL. THIS IS THE WORST STAY I HAVE EVERY HAD AFTER DRIVING FOR HOURS."
Hotel review by guest is Positive
Verified Guest from Balgonie, SK CA rated Days Inn Medicine Hat 9 out of 10 on July 13, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Port Coquitlam, BC CA rated Days Inn Medicine Hat 9 out of 10 on May 29, 2005 Verified Guest Hotel Review

"Pool was excellent for the children we had with us."
Hotel review by guest is Positive
Trevor from Lone Tree, CO US rated Days Inn Medicine Hat 8 out of 10 on December 31, 2004 Verified Guest Hotel Review

"great value for your money. Nice and clean. kids enjoyed it."
Hotel review by guest is Positive
Nathan from Calgary, AB CA rated Days Inn Medicine Hat 8 out of 10 on July 31, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Parking
  • Swimming pool
  • Disabled Access
  • 24 Hour Reception
  • Non-Smoking Rooms
  • Refrigerator
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Shops
  • Photocopier
  • Disabled Accessible Rooms
  • Jacuzzi
  • Pool Indoor
  • Shops in Hotel
  • Smoking Room
  • Family Room
  • Self Laundry
  • Free Parking

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8.3
Very Good

#1 out of 13 hotels in Medicine Hat city based on 338 guest reviews

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