Days Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine HatDays Inn Medicine Hat

Popular Medicine Hat hotel with indoor pool and waterslide, mini-kitchen and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, breakfast, parking, local calls
  • Guests often said the rooms were spacious and well decorated
  • Many reviewers found the location convenient for accessing the highway, restaurants and shopping
  • Several guests enjoyed the indoor pool and waterslide
  • Many guests liked the free breakfast with hot choices and the bright breakfast room
  • Many guests felt the customer service was very good and set this hotel apart
Cons
  • A few guests complained about hearing their neighbours above walking
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Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Jun 18, 2015
Overview
This hotel is just off the Trans-Canada Highway, situated among other hotels, big box shopping and restaurants. The Medicine Hat Mall (retail shopping, restaurants and a movie theatre) is reachable in a 4 minute drive. This property is in a convenient location for guests looking for easy access to the highway and off-site amenities.

This is a smoke-free and pet-free hotel. All 76 rooms and suites include free Wi-Fi, free local calls, a flat screen TV, a coffeemaker, a microwave, a mini-fridge, an iron and ironing board, a work desk and ergonomic chair, a hair dryer and individual climate control. Rooms are furnished with 1 queen or king bed or 2 queen beds and some include a sofabed. Suites provide more spacious accommodations and may also include a separate living area, a dining area, a fireplace, a sofabed, bunk beds, Xbox, a mini-kitchen (microwave, mini-fridge, counter with sink) and a 2-person jacuzzi. Accessible rooms are available.

Free parking is available on site and accommodates oversize vehicles.

A free continental breakfast with hot selections is served daily from 6 am to 10 am and the coffee pot in on in the lobby. The hotel is in walking distance (2 to 10 minutes) of a few restaurants including Starbucks, Squire's Gastropub, Houston Pizza and Tony Roma's and within a 6-minute drive of Moxies and Earl's at Medicine Hat Mall.

On-site recreational facilities include an indoor pool, waterslide and hot tub, open daily from 9 am to 10 pm for all guests and from 10 pm to 11 pm for adults only. Other hotel amenities include an elevator, a fitness centre, a secured-access corporate floor, meeting space, guest laundry, dry cleaning, vending and ice machines, guest fax and copy service and an Internet kiosk in the lobby.

The Casino by Vanshaw (slots and table games) is 4 minutes away by car, while the Connaught Golf Club is a 5-minute drive away. The Medicine Hat Arena and the Esplanade Arts and Heritage Centre are both about 12 minutes away by car. The Greyhound bus station and the Medicine Hat Airport (YXH) are also 12 minutes away by car. (All travel time estimates: Google Maps)

Confirmed with the front desk on June 17, 2015: waterslide hours, breakfast hours, double jacuzzi in honeymoon suite with fireplace, and the hotel is pet free
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The Good
Most guests seemed to have thoroughly enjoyed their stay at this hotel and many aspects of the property were complimented, among the reviews read for this report.

Many guests described their rooms as clean, quiet, spacious and well-appointed with modern furnishings. Some guests said the bedding was the softest they had ever slept on and the mattresses were very comfortable. One guest mentioned how pleased he was to find a "cubie" (an electric plug-in device for electronics) on the bedside table.

The staff throughout the hotel were frequently complimented for their friendly and attentive service. Many felt the staff made the difference at this highly-rated hotel. One guest described them as "quick, helpful and knowledgeable".

Many guests found the location convenient for accessing the Trans-Canada Highway and for walking to restaurants (some enjoyed Houston Pizza), and shopping. A few reviewers said that the hotel was easy to locate from the highway.

Several reviewers said that they enjoyed the indoor pool and waterslide, and the food at the free breakfast was praised by many also.

Guests in the reviews often said that this hotel had everything one needed for a comfortable stay.
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The Bad
There was very little in the way of complaints for this hotel in the reviews sourced for this editorial, although a few guests complained of hearing noise from guests walking in rooms above.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.3 out of 5, with 97% of 202 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 18 properties in Medicine Hat, with an average score of 4 out of 5 from 525 reviews.

Booking.com gave this property an average score of 8.5 out of 10 based on 30 guest reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.4
Very Good

Rated 8.4/10 based on 390 reviews

Ranked #2 out of 13 hotels in Medicine Hat

390

4 out of 10 | Niki stayed March 05, 2011

"Not Again!"

"I have never had a worse experience with customer service than at this hotel. We booked a specific room on this site and when we got there, it was not the room we booked. The hotel blamed the website and would not accommodate our large family with a sleeping arrangement that would work. Finally after numerous calls to a manager, and three room switches, we got an arrangement that worked. It was a very frustrating experience. I would not recommend this hotel again."

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8 out of 10 | Patricia stayed September 29, 2009

"Our room 304 on the 3rd floor was nice and clean so were the beds.The Pillows were so soft and fluffy!! The Free Breakfast - AND the coffee was excellent - Coffee & Cookies 24/7 - The cookies were yummy. The staff were very pleasent, and helpful. The waterslide was great. Thank You. Days Inn. P/S In July 2005 we stayed 19 days at the Day's Inn in Lethbridge waiting to move in to our newly bought home. We found that it was also the same as above then. Both Very Good Hotels. Patricia W."

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9 out of 10 | Ruth stayed August 21, 2006

"the front desk personnel were very friendly and helpful."

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2 out of 10 | Fay stayed July 08, 2006

"I WAS VERY UNHAPPY WITH THE CUSTOMER SERVICE. I BOOKED A ROOM A WEEK A HEAD OF MY STAY. WE GOT TO MEDICINE HAT THAT EVENING THEY GAVE US A ROOM THAT THE TOILET DIDNT WORK. I CALLED THE FRONT DESK AND SHE SAID THAT SHE WOULD TRY TO CONTACT SOMEONE AND GET BACK TO ME RIGHT AWAY. I WAITED 20 MINUTES WITHOUT A RESPONSE FROM HER. WE THEN CALLED THE FRONT DESK BACK AND SHE SAID THAT THERE WAS NOTHING THAT THEY COULD DO. SHE WASNT EVEN GONG TO CALL ME BACK. POOR CUSTOMER SERVICE WE LEFT THE HOTEL AND WENT ACROSS THE STREET TO ANOTHER HOTEL. THIS IS THE WORST STAY I HAVE EVERY HAD AFTER DRIVING FOR HOURS."

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9 out of 10 | Verified Guest stayed May 29, 2005

"Pool was excellent for the children we had with us."

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8 out of 10 | Trevor stayed December 31, 2004

"great value for your money. Nice and clean. kids enjoyed it."

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Map Marker Days Inn Medicine Hat
24 Strachan Court SE Dunmore Rd and Trans Canada, Medicine Hat, AB