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Near shopping mall and highway, free breakfast, indoor pool, clean rooms

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as clean
  • Many reviewers found the location convenient for accessing shopping, restaurants and the Trans-Canada Hwy
  • The staff were frequently complimented for their friendly service
  • The food at the free breakfast was frequently praised by guests
  • Many guests said that they were likely to stay at this hotel again in the future
Cons
  • A couple of guests complained about smelling cigarette smoke in their non-smoking rooms
  • A couple of reviewers found the free Wi-Fi service to be unreliable
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jan 14, 2013
Overview
This hotel is right next to the Medicine Hat Mall (retail shopping, restaurants and a movie theatre). This property is also located within a 1-minute drive of the nearest Trans-Canada Highway on-ramp. Offering a range of suite options, this property is well suited for guests in need of more spacious accommodations.

This property is 100% smoke-free and all rooms include free Wi-Fi, free local calls, a TV, a mini-fridge, a microwave, a coffeemaker, black-out drapes, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with one queen bed, two queen beds or one king bed. Select "Family" rooms are furnished with one queen bed, one double bed and a sofabed.

Business suites are configured with a separate bedroom area (with one queen bed) and also include a work desk. Presidential suites are furnished with one king bed, a sofabed, a fireplace and a jetted tub. Select Presidential suites also have a private balcony. This property also offers a Honeymoon suite which features one-and-a-half bathrooms, a heart-shaped jetted tub, a fireplace and a private balcony.

Free parking is available on site and pets are permitted for an additional fee of $25 per night, per pet (maximum of two pets per room).

A free continental breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.

Other on-site amenities include an indoor pool, hot tub, a fitness centre, a business centre, dry cleaning services, guest laundry facilities, a 24-hour front desk, free newspapers, an ATM and safe deposit boxes. 

The Casino by Vanshaw (slots and table games) is a 1-minute drive or a 3-minute walk away. The Connaught Golf Club is 4 minutes away by car. Both the Medicine Hat Arena and Esplanade Arts and Heritage Centre are about a 9-minute drive away. The Greyhound bus station is 10 minutes away by car, while the Medicine Hat Airport (YXH) is an 11-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on January 8, 2013: The free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.
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The Good
Many guests described enjoyable stays at this hotel and indicated that they were likely to return to this property in the future, among the reviews used for this analysis.

Many guests described their rooms as clean and a couple of reviewers said that their beds were comfortable. 

The food and variety at the free breakfast received praise from many reviewers. A few guests complimented the breakfast attendant for being friendly and frequently replenishing items. 

The staff were frequently complimented for their friendly and accommodating service.

Many reviewers found the location convenient for accessing restaurants, shopping at the Medicine Hat Mall and accessing the Trans-Canada Highway.

Several guests thought that the room rates were reasonable and offered good value for the money they spent.

A couple of guests appreciated the on-site hot tub and one reviewer mentioned that the pool was clean.

While a few reviewers described their rooms as quiet, a couple of guests mentioned noise disturbances (see below for more details).
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The Bad
Among the reviews sourced for this analysis, there were few complaints found. However, a couple of guests complained about smelling cigarette smoke in their non-smoking rooms. These reviewers also noticed cigarette burns on the carpeting and bedding.

A couple of guests complained that the free Wi-Fi service was unreliable, particularly during peak evening hours.

While a few reviewers found their rooms to be quiet, one guest heard traffic noise and another reviewer was disturbed by noise from the neighbouring guest laundry facility.

While many guests described their rooms as clean, a few reviewers thought that their rooms could have been cleaned more thoroughly.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 88% of 16 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 18 properties in Medicine Hat, with an average score of 3.5 out of 5 from 50 reviews.

Hotels.com gave this property an average score of 3.7 out of 5 based on 43 guest reviews.

The author called the hotel on January 8, 2013 to verify some information.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.8
Good
#
5 / out of 13
hotels in Medicine Hat

Rated 7.8/10 based on 981 reviews

Ranked #5 out of 13 hotels in Medicine Hat

981
Map Marker Comfort Inn & Suites Medicine Hat
2317 Trans Canada Way South East, Medicine Hat, AB