The Howard Johnson in Lethbridge is located across the street from the Nikka Yuko Japanese Garden and within close proximity of shopping districts and a host of restaurants.
With 37 rooms situated on two floors, the Howard Johnson offers free continental breakfast, free newspapers, as well as a microwave and refrigerator in guest rooms. Business amenities include high-speed Internet, fax service and copy machines.
Parking is free and pets are welcomed at the Howard Johnson Express Inn. Other in-room amenities include an iron/ironing board, hair dryer, coffee maker and desk. Guests can request a rollaway bed or crib from the front desk.
Although the Howard Johnson Express Inn is an older hotel, many guests felt that the hotel was nicely kept and maintained. Apparently the lobby was not spotless, but many reviewers stated that guest rooms were adequately clean and spacious.
The hotel staff received praise from some guests and many reviews described the front desk staff as helpful and friendly.
A few guests agreed that the nightly room rate was reasonable and affordable. Additionally, several guests praised the hotel's location and recommended the property because it's within minutes of restaurants, attractions and shops.
Some guests detected a strong smoke odour throughout the hotel and complained of smelling smoke in the carpet and drapery inside their guest rooms. A few reviews complained of un-emptied trash bins, left over food in the refrigerator, dirty bedding and stained pillowcases.
Because the Howard Johnson Express Inn is located off a busy street, a few guests complained of noise during the evening hours.
The continental breakfast was just "okay" and didn't impress some guests, and there were a few complaints of hard pillows and uncomfortable mattresses.
guest reviews for the Howard Johnson Express Inn averaged 2.9 out of 5 points.
TripAdvisor.com ranked the Howard Johnson #17 out of 18 hotels in Lethbridge. Average guest ratings were 3 out of 5 points at this time of writing.
CanadianHotelGuide.com guest ratings averaged 5.8 out of 10 points.
Hotels.com received 17 guest reviews at the time of writing. Guest ratings averaged 3.4 out of 5 points.