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Highly praised Lethbridge hotel with indoor pool, waterslide and rooms with private hot tub 

Pros
  • Free amenities: Wi-Fi, breakfast, parking, local calls
  • The staff received rave reviews from many guests and were described as helpful and professional
  • The rooms were a source of praise from many reviewers and were described as bright, clean and comfortable
  • Many guests enjoyed the breakfast selection and service
  • The hotel was described as modern, clean and quiet by several guests
  • The beds were comfortable, according to several guests
Cons
  • A couple of guests found the pool to be too cool
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Feb 18, 2015
Overview
This hotel is situated 11 minutes from Lethbridge County Airport (YQL) with several local attractions less than a 10-minute drive away, making this property a good choice for guests who want easy access to the airport and those who want to explore the area by car. 

This property is 100% smoke-free and offers 87 individually climate controlled rooms. Each room comes with cable TV, premium movie channels, an alarm clock, a desk and chair, a coffeemaker, a mini-fridge, an iron and ironing board, free Wi-Fi and free local calls. Some rooms feature a jetted tub. Rooms can be furnished with 1 king or 2 queen beds.

Free breakfast is offered while parking on-site is complimentary. Pets are not permitted to stay at this property. 

Other amenities include an indoor pool with waterslide, a hot tub, a fitness centre, a business centre (with access to fax, copy, printing and courier services), meeting space, guest laundry and an on-site convenience store. 

There are several local attractions nearby, including Nikka Yuko Japanese Gardens (6-minutes east by car), New West Theatre (8-minutes west by car) and Henderson Lake Golf Club (5-minutes east by car). Restaurants, such as Fireside Grill, Guesthouse Restaurant, A&W and Tim Horton's, are within a 5-minute drive from the property. The University of Lethbridge is a 14-minute drive west of the hotel. The nearest Highway 3 interchange is an 11-minute car ride west. (All driving estimates: Google Maps)
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The Good
The vast majority of reviews consulted for this analysis were positive with feedback on the staff, the rooms, the breakfast, the overall appearance of the hotel, the beds, the rates and the pool.

By far, the biggest source of praise from reviewers was the staff and service. Many guests complimented the staff and described them as friendly, professional, helpful and even amazing. Several guests felt the staff were well trained while others thought the level of customer service was excellent.

The rooms impressed many reviewers as they were described as clean, comfortable and bright. However, there were some mixed reviews regarding the comfort of the rooms (see below for more details). Additionally, some guests complimented the overall appearance of the hotel and thought the decor was modern.

Many guests enjoyed the breakfast selection and thought the breakfast service was good.

Several reviewers thought the beds were comfortable. 

Some guests thought the rates were reasonable and that the hotel provided good value. However, there were opposing opinions regarding this (see below). 

The pool was a good source of entertainment for some guests, specifically those travelling with kids. These reviewers also thought the pool was clean.
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The Bad
As mentioned above, the vast majority of feedback regarding this hotel was positive and there were very few negative reviews. However, there were some common concerns.

Although many guests found the beds to be comfortable there were a couple of guests who found them uncomfortably hard.

A couple of guests found the pool to be too cool in temperature.


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Show Sources
Sources
TripAdvisor.com ranked this hotel #1 out 17 hotels in Lethbridge based on 124 reviews.

Expedia.ca rated this hotel 4.6 out of 5 based on 75 reviews.

Booking.com rated this hotel 9.2 out of 10 based on 25 reviews.


Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
9.1
Excellent

Rated 9.1/10 based on 625 reviews

Ranked #1 out of 17 hotels in Lethbridge

625
Map Marker Hampton Inn & Suites by Hilton Lethbridge
4073 Second Avenue South, Lethbridge, AB