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Hampton Inn & Suites by Hilton Lethbridge

Hampton Inn & Suites by Hilton Lethbridge is a 4 star hotel in Lethbridge, Alberta, Canada 4073 Second Avenue South, Lethbridge, AB, Canada
Estimated Price
$131
CAD
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Amenities
Booking Information

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6-minute drive from Nikka Yuko Japanese Gardens, exceptional staff and comfy beds

Pros
  • Free Wi-Fi, breakfast and parking
  • The staff received rave reviews from many guests and were described as helpful and professional
  • The rooms were a source of praise from many reviewers and were described as bright, clean and comfortable
  • Many guests enjoyed the breakfast selection and service
  • The hotel was described as modern, clean and quiet by several guests
  • The beds were comfortable, according to several guests
Cons
  • The Wi-Fi connection was poor, according to a few guests

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Editor's Analysis
Updated on Mar 7, 2013
Overview
This hotel is situated 11 minutes from Lethbridge County Airport (YQL) with several local attractions less than a 10-minute drive away, making this property a good choice for guests who want easy access to the airport and those who want to explore the area by car. 

This property is 100% smoke-free and offers 87 individually climate controlled rooms. Each room comes with cable TV, premium movie channels, an alarm clock, a desk and chair, a coffeemaker, a mini-fridge, an iron and ironing board, free Wi-Fi and free local calls. Some rooms feature a jetted tub. Rooms can be furnished with 1 king or 2 queen beds.

Free breakfast is offered while parking on-site is complimentary. Pets are not permitted to stay at this property. 

Other amenities include an indoor pool with waterslide, a hot tub, a fitness centre, a business centre (with access to fax, copy, printing and courier services), meeting space, guest laundry and an on-site convenience store. 

There are several local attractions nearby, including Nikka Yuko Japanese Gardens (6-minutes east by car), New West Theatre (8-minutes west by car) and Henderson Lake Golf Club (5-minutes east by car). Restaurants, such as Fireside Grill, Guesthouse Restaurant, A&W and Tim Horton's, are within a 5-minute drive from the property. The University of Lethbridge is a 14-minute drive west of the hotel. The nearest Highway 3 interchange is an 11-minute car ride west. (All driving estimates: Google Maps)

Confirmed with a front desk agent March 6, 2013: 100% smoke-free, free breakfast, business services, pet policy and on-site convenience store.
The Good
The vast majority of reviews consulted for this analysis were positive with feedback on the staff, the rooms, the breakfast, the overall appearance of the hotel, the beds, the rates and the pool.

By far, the biggest source of praise from reviewers was the staff and service. Many guests complimented the staff and described them as friendly, professional, helpful and even amazing. Several guests felt the staff were well trained while others thought the level of customer service was excellent.

The rooms impressed many reviewers as they were described as clean, comfortable and bright. However, there were some mixed reviews regarding the comfort of the rooms (see below for more details). Additionally, some guests complimented the overall appearance of the hotel and thought the decor was modern.

Many guests enjoyed the breakfast selection and thought the breakfast service was good.

Several reviewers thought the beds were comfortable. 

Some guests thought the rates were reasonable and that the hotel provided good value. However, there were opposing opinions regarding this (see below). 

The pool was a good source of entertainment for some guests, specifically those travelling with kids. These reviewers also thought the pool was clean.

The Bad
As mentioned above, the vast majority of feedback regarding this hotel was positive and there were very few negative reviews. However, there were some common concerns about the Wi-Fi and the room rates.

A few guests claimed the Wi-Fi connection was poor and it became a source of inconvenience for them.

As mentioned above, the majority of feedback regarding the rates and room comfort were positive. However, a few guests thought the hotel was overpriced for the accommodation provided and felt more room amenities, like a microwave, would have made for a better value.
TripAdvisor.com ranked this hotel #1 out 17 hotels in Lethbridge based on 124 reviews.

Expedia.ca rated this hotel 4.6 out of 5 based on 75 reviews.

Booking.com rated this hotel 9.2 out of 10 based on 25 reviews.

The author called the hotel on March 6, 2013 to verify some information.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.


Guest Reviews
9.1
Excellent
Guest Rating Explained
Rating: 9.1 / 10 Details

No. of guest reviews: 349
Guest Recommended: Yes
Guest Ranking Explained

Hampton Inn & Suites by Hilton Lethbridge is #1 out of 17 hotels in Lethbridge ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Maxine from Cadogan, AB CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on July 06, 2014 Verified Guest Hotel Review

"Will definitely be back!!"
"We booked the Hampton because of the pool & water slide as it was an outing with our Grandchildren. The pool area was great for the four of us, free breakfast was excellent & the accommodations clean, new, & modern. The staff very friendly & helpful. Will definitely go back & would recommend it to everyone."
Hotel review by guest is Positive
Dulcee from Okotoks, AB CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on February 21, 2014 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sturgeon County, AB CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on February 05, 2014 Verified Guest Hotel Review

"Hotel is new and is a great place to stay. As restaurants are built in the area - it will be that much better."
Hotel review by guest is Positive
Brenda from Saskatoon, SK CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on September 06, 2013 Verified Guest Hotel Review

"Staffing"
"This was a very good hotel. The gentleman that was on at night when we checked in was not able to handle all that was happening. He was not the least bit friendly. He shoved a bottle of water and a 2 pack of oreos at me for my Husband and I because I am a gold card member."
Hotel review by guest is Positive
Paul from Red Deer, AB CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on April 21, 2013 Verified Guest Hotel Review

"Breakfast at the Hampton"
"Can't say enough about the fabulous breakfast at the Hampton Inn at Lethbridge, very varied and enjoyable! Add pleasant and courteous staff, top with comfort and cleanliness, can't ask for better than that!"
Hotel review by guest is Positive
Robert from Longueuil, QC CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on October 02, 2012 Verified Guest Hotel Review

"Handy dandy hotel in Lethbridge"
"Hampton Inn and Suites is handily situated at the crossroad of Hwys 3 and 4 in Lethbridge so it's really easy to get to from wherever you're coming from. It's spanking new so everything is spectacularly clean...Service is above par....check-in is a breeze. The rooms are large and well appointed with flat screen TV, mini fridge, AC, etc. The bathroom is a delight with a great shower. Even though the hotel is close to the highways, you do not hear traffic noise in the room. A very generous breakfast (free) is served in the morning (eggs and bacon or sausages, fresh fruit, pastries, waffles...you name it!). All in all, for the price, this is a really great place to spend the night!"
Hotel review by guest is Positive
Angela from Elkford, BC CA rated Hampton Inn & Suites by Hilton Lethbridge 6 out of 10 on August 06, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Julie from Red Deer, AB CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on March 16, 2012 Verified Guest Hotel Review

"This hotel was great for everything we needed. Good location handy to everything.Easy to find in city."
Hotel review by guest is Positive
Verified Guest from Millet, AB CA rated Hampton Inn & Suites by Hilton Lethbridge 9 out of 10 on November 12, 2011 Verified Guest Hotel Review

"Had a great time"
"Very clean. Courteous staff. Loved the pool. Continental breakfast was awesome. Would definitely stay again"


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Pool Indoor
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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9.1
Excellent

#1 out of 17 hotels in Lethbridge city based on 349 guest reviews

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