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Comfort Inn Lethbridge

Comfort Inn Lethbridge is a 2 star hotel in Lethbridge, Alberta, Canada 3226 Fairway Plaza Road South, Lethbridge, AB, Canada
Estimated Price
$146
CAD
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Amenities
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10-min. walk from Lethbridge College, guests found clean rooms & friendly staff

Pros 
  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly service
  • Several reviewers found the location convenient for accessing highways, restaurants and shopping
  • Several guests enjoyed the free breakfast
  • Several reviewers thought that the room rates were reasonable
Cons 
  • No on-site restaurant
  • A few guests were disturbed by noise from inside the hotel

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Editor's Analysis
Updated on Mar 31, 2014
Overview
This hotel is less than a 1-minute drive from Mayor Magrath Drive, a major thoroughfare in Lethbridge, and is a 10-minute walk from the Lethbridge College. Located south of the downtown area, this property is well suited for guests looking to explore the area by car.

All rooms are smoke free and include free Wi-Fi, free local calls, a TV with pay-per-view movies, a coffeemaker, a microwave, a mini-fridge, a desk and a hair dryer. Suites at this hotel provide more spacious accommodations and are configured with separate living room and bedroom areas. Wheelchair-accessible rooms are available. Pets are permitted in select guest rooms for an additional fee of $10 per night.

A free breakfast is served daily from 6:30 am to 9:30 am. This hotel does not have an on-site restaurant.

Other on-site amenities include free parking, an indoor heated pool, an indoor hot tub, a business centre, guest laundry facilities, free newspapers and free coffee in the lobby.

Henderson Lake Golf Course and Nikka Yuko Japanese Garden are both a 5-minute drive away, while the downtown area is a 10-minute drive away and features boutique shopping, the Galt Gardens, Park Place Shopping Centre, restaurants and city hall. The Oldman River and Lethbridge Viaduct in Botteril Bottom Park are also a 10-minute drive away, while Fort Whoop-Up is a 12-minute drive from the hotel.

The Lethbridge Airport (YQL) is 5 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on March 21, 2014: Free breakfast hours.
The Good
Among the reviews used for this analysis, many guests described being generally satisfied with their stay at this hotel.

The rooms were often described as clean by guests, while some reviewers added that their rooms were comfortable, spacious and quiet. Several guests found the beds comfortable.

The staff were frequently complimented for their friendly and helpful service.

Several guests found the hotel conveniently located for accessing major roadways and exploring the area by car, while several reviewers found restaurants and shopping nearby.

The food at the free breakfast was enjoyed by several reviewers.

Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. 

A few guests liked the indoor pool, but a couple of other reviewers expressed concerns about the pool area (see below).

The Bad
There were few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a few guests were disturbed by noise from inside the hotel, including a noisy air-conditioning unit, a loud in-room mini-fridge, and kids playing in the halls.

As mentioned above, a couple of guests thought that the pool area was in need of upgrades. One of these guests mentioned that the jets in the hot tub were not working properly, while the other reviewer thought that the pool tiles need to be replaced.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 89% of 62 guests recommending the property.

TripAdvisor.ca ranked this hotel #13 out of 18 hotels in Lethbridge, with an average score of 3.5 out of 5, from 29 reviews.

The author called the hotel on March 21, 2014 to verify some information.
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...


Guest Reviews
6.9
Fair

#11 out of 17
Guest Rating Explained
Rating: 6.9 / 10 Details

No. of guest reviews: 36
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn Lethbridge is #11 out of 17 hotels in Lethbridge ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Matthew from Spruce Grove, AB CA rated Comfort Inn Lethbridge 7 out of 10 on June 21, 2013 Verified Guest Hotel Review

"Disappointed this time - not very clean"
"Previous stays were great. This time - drapes had dark stains, carpet had sticky spot(gum or jam), chair had stained seat. Bathroom soap dish and tray were dirty, no shampoo (only conditioner and moisturizer), bathtub plug wouldn't stay open for showers. Breakfast also poor this time. Very disappointed - staff are friendly & helpful, nice location, easy access to all needs."
Hotel review by guest is Negative
Kelly from Calgary, AZ CA rated Comfort Inn Lethbridge 5 out of 10 on March 25, 2010 Verified Guest Hotel Review

"The hotel needs some TLC. Elevator wasn't working, the waffle machine was not working properly, the cont breakfast was sub par."
Show older reviews
Hotel review by guest is Positive
Wendy from Calgary, AB CA rated Comfort Inn Lethbridge 7 out of 10 on May 20, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Comfort Inn Lethbridge 9 out of 10 on June 26, 2005 Verified Guest Hotel Review

"We were in Lethbridge for a sporting event and so the hotel was where we recharged between sessions. Hence the lack of info I can give you for question 3."
Hotel review by guest is Positive
Susan from Milwaukie, OR US rated Comfort Inn Lethbridge 9 out of 10 on August 03, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Microwave
  • Hair Dryer
  • TV
  • Desk
  • Disabled Accessible Rooms
  • Jacuzzi
  • Pool Indoor
  • Self Laundry
  • Free Parking

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Other hotel options in Lethbridge:
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Quality Inn & Suites Lethbridge
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Super 8 Lethbridge
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Sometimes Less Expensive
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Coast Lethbridge Hotel & Conference Centre
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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