The Nisku Inn Edmonton Airport is located about two kilometers to the east of the Edmonton International Airport (YEG) in the town of Nisku. The hotel is just to the north of Airport Road and to the east of Highway 2, the highway between Edmonton and Calgary.
The southern limit of the city of Edmonton is about a 10-minute drive from the property with the University of Alberta and downtown Edmonton about 30 minutes away by car. The route to West Edmonton Mall is fairly simple however the tourist attraction is still roughly 35 kilometers from the hotel (all driving times and distances: Google Maps).
Guest rooms at the property include 42" plasma TVs, free wireless Internet, in-room movies, air conditioning, and standard amenities like alarm clocks, irons and ironing boards, and hair dryers. Refrigerators and microwaves are available on a request basis only.
Hotel facilities include a business centre, two restaurants, two lounges, an indoor pool and hot tub, and exercise facilities. The airport is just over two kilometers from the hotel with a free shuttle service available for guests.
The property might also be referred to as the Nisku Inn and Conference Centre.
The Nisku Inn Edmonton Airport had some strengths that earned the hotel some compliments from its guests. Compliments typically focused on the location of the hotel, the free shuttle service, and the restaurant food.
Guests who liked the location of the hotel usually said that it was the proximity to the airport that they found convenient. The Edmonton International Airport (YEG), is a short drive from the property and guests appreciated having return shuttle service that was free.
Guests that commented on the quality of the food served at the hotel's restaurants were satisfied in general. These guests found their meals, whether breakfast or another meal, to be of good quality and some times these guests said the price of food was inexpensive. Multiple guests also said that the continental breakfast had good selection.
Guests who complained about their stay at the Nisku Inn Edmonton Airport were frequently upset with something to do with their rooms. Additionally, the hotel staff received mixed reviews pertaining to their service and those included a noteworthy number of complaints.
Guests who were dissatisfied with their rooms often said that they seemed old. Several guests felt that the hotel was "dated" and that the guest rooms required renovations in order to meet expectations.
Other guests specifically mentioned uncomfortable beds that felt "hard" and occasionally guests mentioned that they thought the rooms they received were dirty. Noise in rooms also received some negative comments however these concerns were less frequent than the other ones mentioned.
Many guests did not have a good experience with staff members. To be fair, the reviews were mixed but there were still numerous complaints about staff at this hotel. They were often described as unhelpful or unresponsive to concerns.
guest ratings averaged to 3.2 points out of 5 and 66% recommended the property.
Expedia.ca guest ratings averaged to 3.3 points out of 5 and 62% of guests recommended the hotel.
Orbitz.com guest ratings averaged to 2.7 points out of 5 and 73% of guests recommended the hotel.
CanadianHotelGuide.com guest ratings averaged to 6.1 out of 10.