Overview
Located a 5-minute drive from Edmonton International Airport (YEG) and a 30-minute drive from downtown Edmonton, the Hampton Inn & Suites Edmonton International Airport is geared towards business and vacation travellers who require an airport hotel close to Nisku (about a 6-minute drive) that can accommodate larger families in suites.
This hotel has 110 air-conditioned rooms and suites on 4 floors, each offering satellite TV, free Wi-Fi, a coffeemaker, a desk, a hair dryer, and an iron and ironing board. Standard rooms include one king or two queen beds, while various suites include amenities such as separate bedrooms, mini-fridges, microwaves, sofabeds, and jetted tubs.
On-site amenities include an indoor pool, a hot tub, a 24-hour business centre, a fitness centre, free parking, a free breakfast, and a free 24-hour airport shuttle, which runs every 30 minutes to and from the hotel (travel time is about 5 minutes, each way). Accessible rooms are available upon request and pets are not permitted.
Nearby restaurants include Stopover Cafe (a 5-minute walk north) and Lakeside Grill (a 2-minute drive northeast of the hotel). West Edmonton Mall is about a 30-minute drive northward, while Red Tail Landing Golf Club is roughly 8 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on December 20, 2012: Free Wi-Fi, free parking, 24-hour airport shuttle running every 30 minutes, pets not permitted.
The GoodThe majority of reviews consulted for this analysis were positive with praise going to the hotel's rooms, location, and staff.
Many lodgers praised their rooms at this hotel, describing them as large and clean. They found the beds and pillows comfortable, the Wi-Fi signal reliable, and the decor and furnishings attractive.
Several guests were pleased with the location of the hotel. They described it as close to the highway, Nisku, and several oil companies in the area. One reviewer remarked, "the proximity to the airport can't be beat". It should be mentioned however, that a few patrons found there to be very few things within walking distance of the hotel.
The staff were a source of numerous compliments by reviewers. They were characterized as friendly, helpful, courteous and knowledgeable, and one guest stated they, "could not have been any more accommodating".
The Bad
While most of the reviews consulted for this analysis were very positive there were couple of common complaints among them, which included noise transfer and the hotel's environmental practices.
Although most patrons found their rooms to be quiet, some guests had complaints of noise disturbances. These guests described being able to hear traffic noise in rooms facing the airport road, as well as noise from the parking lot below their rooms.
A couple of guests were disappointed by the hotel's use of plastic and paper utensils and plates in the breakfast room. They felt a more environmentally-friendly system of using washable dishes should be implemented. It was also mentioned by another reviewer that there seemed to be very little recycling within the hotel which caused them concern.
TripAdvisor.com guest reviews ranked the hotel #4 out of 11 Leduc hotels from 50 reviews.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 21 reviews.
Expedia.com guest reviews rated the hotel 4.5 out of 5 with an 85% recommendation rate from 13 reviews.
Verified with a front desk agent on December 20, 2012: Free Wi-Fi, free parking, 24-hour airport shuttle running every 30 minutes, pets not permitted.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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