BEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & SuitesBEST WESTERN PLUS Denham Inn & Suites

BEST WESTERN PLUS Denham Inn & Suites

8.8 | Very Good

Modern rooms and great staff, but concerns with noise and TV reception

Pros
  • Free Wi-Fi, free breakfast, free parking, free airport shuttle
  • Many reviewers praised their modern and comfortable rooms
  • The hotel's staff and customer service were complimented by many guests
  • Several lodgers enjoyed the selection and presentation of the included breakfast
Cons
  • Some guests reported noise disruptions during their stay
  • A few reviewers complained of poor TV reception and channel selection
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Shuttle
Free Parking
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Rates & Availability
Editor's Analysis
Updated Dec 27, 2012
Overview
Located in Leduc's city centre just off Highway 2, the Best Western Plus Denham Inn & Suites is popular with air and road travellers who require a layover hotel close to the Edmonton International Airport (YEG) (roughly a 7-minute drive) with an on-site restaurant.

This hotel has 95 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, satellite TV, a mini-fridge, a coffeemaker, a CD player, an iron and ironing board, and a hair dryer; microwaves are available upon request. Standard rooms feature two double beds, while rooms with a king bed, a separate living area, a desk and a microwave are also offered. Suites feature a fireplace and a jetted tub.

The hotel offers a hot tub, a business centre, a fitness centre, meeting/conference space, and a free 24-hour airport shuttle (pre-booking recommended). Pets are not permitted and parking is free. Accessible rooms are available upon request.

A free continental breakfast is offered daily to all guests, and the hotel houses an on-site restaurant called O'Brian's (serving breakfast, lunch and dinner daily). Jonathan's Lounge & Games Room is also located on the premises, and serves lunch, dinner and drinks daily.

The Best Western Plus is close to several of Leduc's local points of interest. Nisku Industrial Park is a 7-minute drive  north, while Leduc Recreation Centre can be found about 7 minutes southeast of the hotel by car. Leduc Golf and Country Club is a 5-minute drive southwest, while downtown Edmonton is approximately a 30-minute drive north of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, free breakfast, pets not permitted. Call date: December 19, 2012.

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The Good
The majority of reviews consulted for this analysis were positive with praise going to the hotel's rooms, staff, and free breakfast.

Many reviewers praised their rooms at this hotel, describing them as spotless, spacious and modern. One guest remarked that "all amenities were in good working order".

The hotel's staff were a source of several compliments by lodgers. One reviewer stated the staff, "goes above and beyond", while others characterized them as friendly and accommodating. 

Many guests were pleased with the included breakfast. They described it as well-presented and as having a great selection of both hot and cold items. The service was deemed outstanding, while one reviewer remarked, "the breakfast is the best around". It should be mentioned however, that a few guests complained the breakfast hours started too late, (6:00am Monday through Saturday, and 7:00am on Sundays).
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The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included noise transfer and TV reception.

While most reviewers described their rooms as quiet, some guests experienced noise disruptions during their stay. They reported disturbances from loud air conditioning units waking them up, hearing other guests talking through the vents and in the hallways, as well as noise from plumbing.

A couple of reviewers were disappointed with the TV reception in their rooms. They described the reception cutting in and out, as well as a lack of specialty channels.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #1 out of 11 Leduc hotels from 123 reviews.

Hotels.com
guest reviews rated the hotel 4.3 out of 5 from 89 reviews.

Booking.com guest reviews rated the hotel 8.8 out of 10 from 40 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, free breakfast, pets not permitted. Call date: December 19, 2012.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.8
Very Good

Rated 8.8/10 based on 393 reviews

Ranked #1 out of 14 hotels in Leduc


8 out of 10 | Marty or laurie stayed August 22, 2010

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6 out of 10 | Verified Guest stayed August 15, 2006


9 out of 10 | Shawn stayed April 26, 2006


8 out of 10 | Joan stayed October 21, 2005

"For your use -- The only negative is the location of the lounge by the front desk. The smell of smoke is overwhelming while you are checking in. Not a great first impression - especially for the non-smoker."

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8 out of 10 | Verified Guest stayed June 21, 2005


8 out of 10 | Scott stayed July 19, 2004

"Everything was perfect! Some receptionests went the extra mile in making sure the stay was pleasurable..but one imparticular, was very rude and unfriendly! Also everyday we had to go to get the keys changed because we were always getting locked out of the room! This was a bit of a hassle when we had parcels to carry back and forth. But all in all the stay was great!"

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8 out of 10 | Verified Guest stayed May 27, 2004


8 out of 10 | Richard stayed April 09, 2004

"Enjoyed my stay, liked the fact you could leave your car in the parking lot in front of the hotel while away instead of using Park-and-fly at the airport. I would recommend the hotel to others. Thanks"

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Map Marker BEST WESTERN PLUS Denham Inn & Suites
5207 50th Avenue, Leduc, AB