Overview
Located in Leduc's city centre just off Highway 2, the Best Western Plus Denham Inn & Suites is popular with air and road travellers who require a layover hotel close to the Edmonton International Airport (YEG) (roughly a 7-minute drive) with an on-site restaurant.
This hotel has 95 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, satellite TV, a mini-fridge, a coffeemaker, a CD player, an iron and ironing board, and a hair dryer; microwaves are available upon request. Standard rooms feature two double beds, while rooms with a king bed, a separate living area, a desk and a microwave are also offered. Suites feature a fireplace and a jetted tub.
The hotel offers a hot tub, a business centre, a fitness centre, meeting/conference space, and a free 24-hour airport shuttle (pre-booking recommended). Pets are not permitted and parking is free. Accessible rooms are available upon request.
A free continental breakfast is offered daily to all guests, and the hotel houses an on-site restaurant called O'Brian's (serving breakfast, lunch and dinner daily). Jonathan's Lounge & Games Room is also located on the premises, and serves lunch, dinner and drinks daily.
The Best Western Plus is close to several of Leduc's local points of interest. Nisku Industrial Park is a 7-minute drive north, while Leduc Recreation Centre can be found about 7 minutes southeast of the hotel by car. Leduc Golf and Country Club is a 5-minute drive southwest, while downtown Edmonton is approximately a 30-minute drive north of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, free breakfast, pets not permitted. Call date: December 19, 2012.
The GoodThe majority of reviews consulted for this analysis were positive with praise going to the hotel's rooms, staff, and free breakfast.
Many reviewers praised their rooms at this hotel, describing them as spotless, spacious and modern. One guest remarked that "all amenities were in good working order".
The hotel's staff were a source of several compliments by lodgers. One reviewer stated the staff, "goes above and beyond", while others characterized them as friendly and accommodating.
Many guests were pleased with the included breakfast. They described it as well-presented and as having a great selection of both hot and cold items. The service was deemed outstanding, while one reviewer remarked, "the breakfast is the best around". It should be mentioned however, that a few guests complained the breakfast hours started too late, (6:00am Monday through Saturday, and 7:00am on Sundays).
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included noise transfer and TV reception.
While most reviewers described their rooms as quiet, some guests experienced noise disruptions during their stay. They reported disturbances from loud air conditioning units waking them up, hearing other guests talking through the vents and in the hallways, as well as noise from plumbing.
A couple of reviewers were disappointed with the TV reception in their rooms. They described the reception cutting in and out, as well as a lack of specialty channels.
TripAdvisor.com guest reviews ranked the hotel #1 out of 11 Leduc hotels from 123 reviews.
Hotels.com guest reviews rated the hotel 4.3 out of 5 from 89 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 40 reviews.
Verified with a front desk agent: Free Wi-Fi, free parking, free breakfast, pets not permitted. Call date: December 19, 2012.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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