Lake Louise Inn, in Banff National Park, offers a variety of rooms and suites within walking distance (6 minutes) of The Village area of Lake Louise (Samson Mall, grocery, restaurant, pub, gift shops and sporting goods store). It's a 7-minute drive to the Lake Louise Ski Resort.
This 100% non-smoking hotel offers 9 different guest room types over 5 lodges. Standard room features include a flat screen cable TV, a coffeemaker, a hair dryer, clock radio, telephone with voice mail and two double beds. Upgraded rooms may also feature two queen beds or one king bed, a desk, an iron and ironing board, a flat screen TV, a fridge, a balcony, a fireplace and/or a jetted tub. Suites may sleep from three to eight people with a variety of bed combinations including one queen or one king bed, a queen murphy bed and/or a set of bunk beds. Suites may also include a separate bedroom, a living room area, two levels and a kitchen or kitchenette. Pets are allowed for an additional $50 per stay.
Amenities at this hotel include an indoor pool, two indoor hot tubs, a games room, a fitness centre, ski storage, waxing and lock up, meeting and conference facilities, a business centre and guest laundry.
Additional seasonal amenities include an outdoor skating rink in the winter and a western-style BBQ in the hotel's gazebo and an ice cream parlour in the summer.
The Legends Restaurant open daily from 7am to 2pm. The Timberwolf Pizza & Pasta Cafe is open Tuesday to Saturday from 5pm to 10pm and the Explorers Lounge features pub-style dining daily from 5pm to 11pm.
The hotel supplies free to all guests: Wi-Fi, parking, shuttle to Lake Louise Ski Area in the winter months and local calls.
Lake Louise and Fairmont Chateau Lake Louise can be reached in under 10 minutes by car; a number of hiking trails can be accessed from that area. The Trans Canada Highway and Bow Valley Parkway are both a 2-minute drive away while Calgary International Airport (YYC) can be reached in about two and a half hours by car. (All distances and travel time estimates: Google Maps)
Reviews used for this analysis were mixed with positive points focusing on the location and the suites.
Many guests felt one of the best aspects of this hotel was its close proximity to the village area. Guests felt it was convenient to walk to nearby shops and restaurants. The location also provided for excellent mountain views and easy access (10-minute drive) to the ski area. Some guests also noted that the hotel grounds offered a natural, relaxing setting.
In many of the reviews sourced for this analysis guests complained that the rooms were outdated, however, the kitchen/kitchenette, fireplace, separate bedroom, greater occupancy limit and/or balcony found in some suites were all aspects that guests felt added to the comfort and convenience of their stay.
Reviews used for this analysis were mixed with negative comments focusing on the age of the building and rooms, the restaurants, and the price.
Many guests complained that the hotel was old and in need of updating. Linens, TVs, paint, beds and furnishings were all aspects that were noted to be aged and worn. Some guests also disliked the lack of air conditioning in certain rooms. Several guests felt that the hotel did not live up to its marketing image.
Many guests complained that the food at the restaurants was poor and overpriced. Some also felt the service was slow and/or the hours were limited. For example, one guest noted that the lounge closed early if there were no customers.
Many guests felt the hotel was overpriced for what you get. It was generally thought the hotel offer lower-end accommodations for a luxury price.
TripAdvisor.ca ranked this hotel #6 out of 7 hotels and rated it 3 out of 5 based on 579 guest reviews.
Booking.com rated this hotel 7 out of 10 based on 249 guest reviews.
Hotels.com rated this hotel 3.4 out of 5 based on 396 guest reviews.
Expedia.com rated this hotel 3.1 out of 5 based on 70 guest reviews.