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"Great location and dining"
"The location and the food were excellent."
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"Super location"
"Rooms are definitly too small."
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"rooms are small and uncomfortable.
hotel restaurant is nice.
laundry machine did not work"
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"Very friendly employees, nice location, awesome services"
"Still need to add TV for each room no matter of what the trip purpose of those customers. If they dont want to watch it, they just dont need to turn it on."
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"it was just the place I needed to unwind"
"the peace and serenity -there was no noise after we went to bed , the food was awesome and the location was perfect"
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"View from hot tub was fabulous."
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"Your brochure said there were tea/coffee making facilities in every room but not in ours. I did ask and they did come but I was only able to plug in the coffee machine in the bathroom over the sink- not very safe and there was no kettle for tea!!
The room was compact as described but very very compact and it was right next to the road so I couldn't open the window - got hot! Bathroom tiny, bedside table badly marked rather than nicely aged.
Dinner expensive for what it was.
Seating area in lounge and patio are very comfortable. The building harmonises well with the environment unlike the Fairmont just up the road."
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"VERY EXPENSIVE AND THE ROOM WAS THE SMALLEST IN OUR WHOLE TRIP. wE STAYED FOR LESS MONEY IN MUCH BETTER HOTELS IN CALGARY, VANCOUVER, KAMLOOPS AND JASPER. THE ONLY GOOD THING IS THAT IT'S 5 MINUTES WALKING FROM LAKE LOUISE"
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"are stay was the break we needed we didnt want to come home"
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"We loved this hotel and felt proud to be able to stay there. It could have done with a hairdryer in the room though!"
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"I was only given one pillow in my room and had to ask for another. Service in the dinning-room the first night was poor, but much better the second night (different waiter). Food was excellent, but considering the cost, I expected excellent service too."
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"the bedrooms are much to small. therefore the price ist to much."
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"room was very small and tired looking, no TV or coffee/tea making facilities."
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"There were many junior staff who were unfamiliar with the way things worked at the hotel, probably will get much smoother later in the season."
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"Staff tried hard but were not generally experienced enough to make it a truly exceelent experience.
Most dissapointing was that the hottub on the roof (a unique attraction in the rockies) was not operational for our entire stay and no rate reduction was ,offered becasue of that.
The hotel is pricey for its amenities, but has an excellent restaurant and beautiful location."
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"Food in the dining room was very good with a nice wine selection.
Tom"
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"easy to reach by car"
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"Ideal for skiing, hiking or just enjoying the mountain scenery.The building is old but well maintained. Our room was cosy and comfortable .The staff were pleasant and helpful."
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