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Full-service Jasper hotel featuring air-conditioned rooms with full kitchen and jacuzzi

Pros
  • Free Wi-Fi, free parking
  • Numerous guests were pleased with the hotel's fair rates
  • The hotel's staff were complimented on their professional and accommodating service
  • Embers Steakhouse & Fireside Lounge, serve breakfast and dinner daily
  • All rooms comes with a mini-fridge and microwave
  • An indoor pool, indoor and outdoor hot tubs and a sauna on site
Cons
  • Only some rooms are air conditioned
  • The walk to town (15 minutes) was a little far for some
  • A few guests reported small-sized rooms and dated decor
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Oct 10, 2014
Overview
Located about a 3-minute drive from Yellowhead Highway in Jasper's city centre, Marmot Lodge is suitable for travellers who prefer a well-priced and centrally located hotel with on-site dining, an indoor pool and easy highway access.

Each of this smoke-free hotel's guest rooms comes equipped with free Wi-Fi, cable TV, a mini-fridge, a microwave, a coffeemaker and a hair dryer. Irons and ironing boards are available upon request. 

Rooms with air conditioning, a full kitchen, a seating area and sofabed, a jetted tub, a fireplace and a balcony are offered, as are wheelchair-accessible rooms.

On-site amenities include an indoor pool, indoor and outdoor hot tubs, a sauna (all open between 8 am and 10 pm), one meeting room, guest laundry, free parking and on-site dining at Embers Steakhouse (serving breakfast and dinner daily) and Fireside Lounge, which serves dinner daily. 

Pets are permitted for $15 per pet, per night.

Marmot Basin ski area is about a 32-minute drive away, while Jasper Tramway can be found 13 minutes away by car. Robinson Foods offers groceries roughly a 1-minute drive from the hotel and Jasper-Hinton Airport (YJP) is a 65-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 21, 2014
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rates, staff and location. Guest opinions of the hotel's rooms were mixed, although most reviewers spoke positively about the rooms.

The hotel's rates were enjoyed by many lodgers, who described them as fair, exceptional, reasonable and excellent. One patron, who booked a room with a full kitchen, felt that the price for the kitchen was well worth it, as he or she was able to avoid eating pricey meals at restaurants in town.

Numerous guests were pleased with the level of customer service they received during their stay. They characterized the staff as helpful, friendly, professional and accommodating.

Several reviewers complimented their accommodations at the hotel. They described their rooms as clean, spacious, modern, quiet and well equipped, with comfortable beds and linens. A few guests had complaints about their lodgings, however (see below).

The hotel's location was convenient for several travellers, who described it as easy to find and close to the VIA Rail Station, restaurants, shopping, downtown Jasper and highway access. A few lodgers had complaints about the hotel's location, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and location.

As noted above, the majority of reviewers were happy with their rooms. Several described them as clean, although a few did note some minor housekeeping issues (such as sheets not being changed). In addition, a few reviewers felt the rooms they booked were too small for their needs. Finally, there were reports of train noise.

While the majority of guests enjoyed the hotel's proximity to downtown, a few guests noted that the hotel was on the outskirts of town and most suitable for those with a vehicle. For example, it takes about 2 minutes to drive into the heart of downtown, but about 15 to 25 minutes to reach the same area on foot.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 92% recommendation rate from 571 reviews.

TripAdvisor.com guest reviews ranked the hotel #3 of 17 Jasper hotels with an average rating of 4 out of 5 from 379 reviews.

Booking.com guest reviews rated the hotel 8.3 out of 10 from 148 reviews.

The author corresponded with the hotel on May 21, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.8
Good

Rated 7.8/10 based on 812 reviews

Ranked #3 out of 1 hotels in Jasper

Location
  • Jasper National Park (2.6 km)
  • Maligne Lake (4.4 km)
  • Athabasca Falls (28.0 km)
Map Marker Marmot Lodge
86 Connaught Drive, Jasper, AB