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Maligne Lodge

Maligne Lodge is a 3 star hotel in Jasper, Alberta, Canada 900 Connaught Drive, Jasper, AB, Canada
Estimated Price
$117
CAD
Photo 1 - Maligne Lodge, 900 Connaught Drive, Jasper, AB, Canada Show All Photos
Clean rooms, reasonable rates, some concerns with indoor pool temperature
Pros 
  • Free Wi-Fi, free parking
  • Many reviewers praised their clean and well-equipped rooms
  • The hotel's value and reasonable rates were complimented by numerous guests
  • Several lodgers were pleased with the level of customer service they received
Cons 
  • A few reviewers reported dated decor and stained carpets in their rooms
  • The pool was deemed too cold and the hot tub too small by a few lodgers
  • Some guests reported noise transfer

Other Hotels in the Area
Mount Robson Inn (0.0 km)
Pocahontas Cabins (0.6 km)
Coast Pyramid Lake Resort (0.9 km)
Whistler's Inn Jasper (0.9 km)
Astoria Hotel Jasper (1.1 km)
Chateau Jasper (1.1 km)
Amethyst Lodge (1.5 km)
Tonquin Inn (1.7 km)
BEST WESTERN Jasper Inn (1.8 km)
Lobstick Lodge (1.9 km)
Marmot Lodge (2.1 km)
Sawridge Inn and Conference Centre Jasper (2.4 km)

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Editor's Analysis
Updated on May 14, 2013
Overview
Located about 5-minutes by car, or 15 minute on foot, from Jasper's city centre and under a 1-minute drive from the Trans-Canada Highway, the Maligne Lodge is popular with road travellers visiting or passing through the area, who require a hotel with an indoor pool, extended kitchen amenities and easy highway access.

This hotel has 98 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk and a hair dryer. Standard rooms offer one king, two double or two queen beds. Guests can request an iron and ironing board.

Various suites offer additional amenities such as a kitchenette or a full kitchen, a separate bedroom, a living area with a sofabed, a wood-burning fireplace, a sauna, a balcony, an iPod docking station and/or sleeping accommodations for up to eight people.

Hotel amenities include an indoor pool, an outdoor hot tub and sauna, fitness facilities, guest laundry facilities, free parking and a free shuttle from Jasper's Via Rail station (advance booking required).

The hotel's dining rooms serves breakfast between 7 am and 10 am on weekends only for an additional charge of $10 for hotel guests and $12 for non-guests. Pets are permitted for a one-time fee of $25. Pet owners are given a welcome package and there is a pet-friendly outdoor area on site. Wheelchair-accessible rooms are available upon request.

Soft Rock Cafe is less than a 10-minute walk down the street, while Marmot Basin is about a 25-minute drive south. Shopping can be found about 52 minutes northeastward at Parks West Mall, and Jasper's Via Rail Station is approximately a 14-minute walk northeast of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $25/pet/stay, wheelchair accessible. (Call date: May 12, 2013)
The Good
The majority of reviews consulted for this analysis were positive, with praise going to the hotel's rooms, value and staff.

Numerous guests enjoyed the accommodations at this hotel. They described their rooms as clean, well equipped, spacious and tastefully decorated, with comfortable beds, gorgeous mountain views and good water pressure. A few lodgers had complaints about their rooms, however (see below).

Many reviewers were pleased with the hotel's value, and described the rates as reasonable, decent and awesome. One guest commented that the self-contained kitchen helped to save money, while another stated that the rates were cheaper than other hotels in Jasper.

The hotel's staff were the source of several compliments by lodgers, who characterized them as friendly, accommodating and helpful. It should be noted, however, that a few guests had issues with the service provided (see below).

The Bad
While the majority of reviews sourced for this analysis were positive, there were some common complaints about noise transfer, the rooms, the pool/hot tub and the staff.

Some guests complained of noise disruptions. They reported being able to hear guests in adjacent rooms and rooms overhead, as well as noise in rooms near the hotel's dumpster, cleaning room and laundry room. 

While the majority of reviewers were satisfied with their accommodations, a few guests had complaints about their rooms. They described old furniture and stained carpets felt that they were small.

A few guests were disappointed with the hotel's pool and hot tub. They found the pool's temperature to be too cold, and found the hot tub to be too small for the number of patrons wanting to use it. 

Although the majority of lodgers were generally satisfied with the hotel's customer service, a few reviewers were frustrated at the staff's lack of response to noisy, partying guests. These guests complained that the staff didn't do anything to deal with the noise issues.
Booking.com guest reviews rated the hotel 7.3 out of 10 from 369 reviews.

TripAdvisor.com guest reviews ranked the hotel #13 out of 18 Jasper hotels with an average rating of 3.5 out of 5 from 243 reviews.

Expedia.ca guest reviews rated the hotel 3.3 out of 5 with a 65% recommendation rate from 99 reviews.

The author called the hotel on May 12, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews

7.0
Good

#11 out of 15
Guest Rating Explained
Rating: 7.0 / 10 Details

No. of guest reviews: 308
Guest Recommended: Yes
Guest Ranking Explained

Maligne Lodge is #11 out of 15 hotels in Jasper ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Christopher from Sherwood Park, AB CA rated Maligne Lodge 8 out of 10 on March 10, 2013 Verified Guest Hotel Review

"Our recent stay at Maligne Lodge exceded our expectations. The room was very clean and cozy. The staff very friendly and helpful. The outdoor hot tub was a welcomed event after a day of skiing."

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Hotel review by guest is Positive
David from Westcliff On Sea Essex, GB rated Maligne Lodge 9 out of 10 on September 23, 2012 Verified Guest Hotel Review

"We were on a month long sojourn from England. Ontario, Alberta and B.C.Maligne was one of the best places we stayed. The people were friendly,always up on local lore and gave us good advise for eating out."

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Hotel review by guest is Unknown
Natalie from Invermere, BC CA rated Maligne Lodge 7 out of 10 on December 22, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Charlene from Groundbirch, BC CA rated Maligne Lodge 8 out of 10 on September 18, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Buene-aires, AR rated Maligne Lodge 10 out of 10 on September 03, 2011 Verified Guest Hotel Review

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Hotel review by guest is Negative
Verified Guest from Edmonton, AB CA rated Maligne Lodge 5 out of 10 on August 28, 2011 Verified Guest Hotel Review

"Good Location, The room could have been a little cleaner, noticed a candy and wrapper under the bed, and the small decrative pillow had crusty stuff on it."

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Hotel review by guest is Positive
Verified Guest from Fort Mcmurray, AB CA rated Maligne Lodge 10 out of 10 on August 01, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Jerralynne from Edmonton, AB CA rated Maligne Lodge 8 out of 10 on July 22, 2011 Verified Guest Hotel Review

"We enjoyed our stay and will definitely book again next time we get to jasper!!!"

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Hotel review by guest is Positive
Marcus from Slave Lake, AB CA rated Maligne Lodge 6 out of 10 on June 25, 2011 Verified Guest Hotel Review

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Hotel review by guest is Negative
Sean from Calgary, AB CA rated Maligne Lodge 3 out of 10 on May 15, 2011 Verified Guest Hotel Review

"Beds were clean and comfortable however the air-conditioning did not work so the room was unbearably hot (like 95 degrees f)!!"

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Hotel review by guest is Positive
Irene m from Sherwood Park, AB CA rated Maligne Lodge 8 out of 10 on May 01, 2011 Verified Guest Hotel Review

"Good value & would stay again"
"Access to the rooms is good. Access to the pools and front desk to also good. Beds were very comfortable. Room had overhead fan - nice feature. Disappointed that the breakfast was only cold buffet. Needed some protien for skiing. Needed to go elsewhere for breakfast. Recommended that an extra mirror be put in the room somewhere (outside the bathroom) so other guests could get ready while the bathroom was being used."


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Hotel review by guest is Positive
Verified Guest from Grande Prairie, AB CA rated Maligne Lodge 9 out of 10 on April 24, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Deadwood, AB CA rated Maligne Lodge 8 out of 10 on April 10, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Christy from Edmonton, AB CA rated Maligne Lodge 6 out of 10 on March 13, 2011 Verified Guest Hotel Review

"Comfy beds but not sure if it is worth more than $89 a night"
"This hotel has very comfy beds but the paint was peeling from the walls in the bathroom and the toilet didn't flush quite right. I would have been upset if I paid more than $89 a night. The service at the front desk was great."


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Hotel review by guest is Negative
Patricia from Sherwood Park, AB CA rated Maligne Lodge 5 out of 10 on February 26, 2011 Verified Guest Hotel Review

"So-so..."
"When we got to the hotel, it was freezing (its february) and when I turned up the heat it didn't work. A maitenance guy came and inspected the room and ended up giving us a heater because our vents weren't working. Then my daughter and husband went to the pool which was nice, the only things were the shower in the women's change room didn't work and the sauna was disgusting (stinky, not clean). We had a good night's sleep so it wasn't a total loss. I guess if you want a cheap hotel you get what you pay for :)"


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Hotel review by guest is Positive
Alojz rated Maligne Lodge 9 out of 10 on January 30, 2011 Verified Guest Hotel Review

"only thing the TV picture was not so good"

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Hotel review by guest is Positive
Verified Guest from Spruce Grove, AB CA rated Maligne Lodge 10 out of 10 on January 02, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Charles from Edmonton, AB CA rated Maligne Lodge 8 out of 10 on December 30, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Kyle from Barrie, ON CA rated Maligne Lodge 9 out of 10 on November 17, 2010 Verified Guest Hotel Review

"Can't wait to go again soon!"
"The prices were great and service was excellent. We hope to go there again. A great final destination before we boarded the train back to Toronto. The fireplace was a great bonus!"


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Hotel review by guest is Positive
Verified Guest from Meota, SK CA rated Maligne Lodge 10 out of 10 on August 12, 2010 Verified Guest Hotel Review

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Hotel review by guest is Negative
Mahbub from Edmonton, AB CA rated Maligne Lodge 4 out of 10 on July 25, 2010 Verified Guest Hotel Review

"Very bad management, noisy environment around (swiming pool)"
"The hotel was clean and room was good, but not a quite living at all. We (My wife) got the room 253 and there is a family suite just beside us (252). We could not sleep until 3-00am (on July 25, 2010) due to the screaming, shouting, drinking (may be), and big noise originated from room 252 (a number of young couples was there, we noticed). It seemed to us that there was a night club or DISCO club in this hotel. That time, we thought that there was no management in this hotel. Next morning, we asked front-desk about this and the reply was shocking (they did not know). The impression we got from them that it was normal in this hotel. I doubted, some of the hotel stuffs were involved in this incident. I would kindly request the hotel authority to investigate what happened on July (10PM on July 24, 2010 until 3-00AM 3-00AM July 24, 2010) in room 252. I also ask hotel authority to educate the stuffs how should hotel run. I will not recommend anyone any rooms around swimming pools and close to family suite. Who love quiteness, they should avoid these rooms or avoid this hotel. However, I will recommend this hotel for those people who are used to noisy environment."


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Hotel review by guest is Positive
Catrina from Morinville, AB CA rated Maligne Lodge 7 out of 10 on July 25, 2010 Verified Guest Hotel Review

"Not bad, I would stay again"
"Good beds, nice bedding. Great air conditioner in the room. Reasonable value. Pool and pool area could use some work, seems a bit run down. Interesting to note that I found a good rate online but when I called direclty hotel wouldn't match the price so then I went back online and booked room that way. I thought that was a bit odd and not very customer service oriented."


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Hotel review by guest is Positive
Jamie from Grande Prairie, AB CA rated Maligne Lodge 8 out of 10 on July 22, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Sharon from Sprucegrove, AB CA rated Maligne Lodge 7 out of 10 on July 04, 2010 Verified Guest Hotel Review

"Extended pool hours for adults?"
"I would have liked the pool to have been open later than 10 to the hotel guests. You know maybe a no kids after 10 adults only."


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Hotel review by guest is Positive
Verified Guest from Beaverlodge, AB CA rated Maligne Lodge 6 out of 10 on June 20, 2010 Verified Guest Hotel Review

"Great staff - average accomodation"
"The front desk staff were excellent and attended to our needs/requests immediately. Unfortunately the air conditioning did not work in our room the first night - stiffling hot, so we were moved to a different/lesser quality room the next night. Also the fire alarm went off at 3 am - fortunately it was a false alarm but between the hot room and the alarm, we did not have a very restful night."


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Hotel review by guest is Positive
Verified Guest from Heidelberg, DE rated Maligne Lodge 5 out of 10 on June 13, 2010 Verified Guest Hotel Review

"OK for a night or two"
"To compare it to other hotels I would say that is more or less a normal Motel that you pay $70 for in the US, but since it's in the park I guess they can get away with any price...We expected more of a Hotel but it's a normal Motel."


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Hotel review by guest is Positive
Lana from Edmonton, AB CA rated Maligne Lodge 7 out of 10 on June 13, 2010 Verified Guest Hotel Review

"Overall this was a good hotel to stay at. It was one of the cheaper hotels in Jasper at the time and for the amount of time we spent in the hotel it did us just great. The hot tub outside was also very cool and you dont that see very often!"

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Hotel review by guest is Positive
Donna from Edmonton, AB CA rated Maligne Lodge 9 out of 10 on May 14, 2010 Verified Guest Hotel Review

"very impressed for the price,customer service was exceptional"

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Hotel review by guest is Positive
Channing from Edmonton, AB CA rated Maligne Lodge 9 out of 10 on September 27, 2009 Verified Guest Hotel Review

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Hotel review by guest is Positive
Marty from Sundre, AB CA rated Maligne Lodge 7 out of 10 on September 20, 2009 Verified Guest Hotel Review

"This was a bit pricey, but I guess that goes with Jasper. The in-room fridge was small and hidden. It took a while to find it. There was a coffee maker but no kettle. No microwave meant we had to go out for all meals. Otherwise, it was a clean basic motel room. Staff was very friendly. We will probably stay here again as it is the cheapest room in town."

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Hotel review by guest is Positive
Verified Guest from Haifa, CA rated Maligne Lodge 8 out of 10 on August 27, 2009 Verified Guest Hotel Review

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Hotel review by guest is Negative
Celeste from St. Albert, AB CA rated Maligne Lodge 3 out of 10 on August 23, 2009 Verified Guest Hotel Review

"Will never stay at this hotel again. The rates are crazy considering how old the facility is. I guess that is the price one has to pay when you want to visit the Mountains."

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Hotel review by guest is Positive
Beatrice from Grande Prairie, AB CA rated Maligne Lodge 7 out of 10 on August 15, 2009 Verified Guest Hotel Review

"Try to put some coffee fillter in each. The internet was not good. you don't need to time your internet because some people would like to use it in the middle of the night. Other things were very very appreciatety. I had a create stay. So see you next time."

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Hotel review by guest is Positive
Klaus from Norderstedt, DE rated Maligne Lodge 8 out of 10 on August 09, 2009 Verified Guest Hotel Review

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Hotel review by guest is Positive
Selma from Vienna, AT rated Maligne Lodge 8 out of 10 on July 28, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Don from Huntsville, US rated Maligne Lodge 7 out of 10 on July 23, 2006 Verified Guest Hotel Review

"The vent in the bathroom ceiling dripped water for about a half hour Thursday night about 9 or 10 PM. I called the desk, and they said they would take care of it. It stopped dripping about 10 minutes later. I waited a half hour, then went over to the desk to request extra towels to clean up the water in the floor of the bath."

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Hotel review by guest is Positive
William from Nettleham, GB rated Maligne Lodge 7 out of 10 on July 10, 2006 Verified Guest Hotel Review

"The hotel is located on the edge of town but has easy access to main roads and it is not crowded in by other high buildings. The buildings have been there for some time and the amenities are somewhat dated. However, it is better than other hotels in Jasper (of similar price) in which we have stayed previously so have no complaints."

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Hotel review by guest is Positive
Matthew from Lac La Biche, AB CA rated Maligne Lodge 9 out of 10 on May 31, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Maligne Lodge 9 out of 10 on April 30, 2006 Verified Guest Hotel Review

"The rooms are fairly small, but the customer service was excellent."

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Hotel review by guest is Negative
Verified Guest from Pearland, TX US rated Maligne Lodge 2 out of 10 on September 03, 2005 Verified Guest Hotel Review

"I would describe this as a flea trap. Very displeased and will tell all my friends not to stay there. Our room was old and dirty and we ended up leaving."

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Hotel review by guest is Negative
Graham from Edmonton, AB CA rated Maligne Lodge 4 out of 10 on August 21, 2005 Verified Guest Hotel Review

"Service was good, but it had a motel feeling to it. Very pricy for you got. Then again it was summertime in Jasper."

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Hotel review by guest is Positive
Verified Guest from Townsville, AU rated Maligne Lodge 5 out of 10 on August 21, 2005 Verified Guest Hotel Review

"The hotel was old and the rooms could have done with a freshen up. The hotel wasn't value for money and was taking advantage of the summer season to increase rates for the hotel. We payed a lot of money for a room that didn't even come with a breakfast even though they were selling rooms for less money that included a breakfast."

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Hotel Address: 900 Connaught Drive, Jasper, AB, Canada

Overview & Amenities


Maligne Lodge

Amenities
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Excursions
  • Boating
  • Water Activities
  • Disabled Parking
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Pub
  • Ice Machine
  • Vending Machines
  • Family Room
  • Self Laundry
  • Free Parking
  • Fireplace

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Nearby Cities
Hinton (66.4 km)
Valemount (83.5 km)
Blue River (119.8 km)
Grande Cache (132.4 km)
Edson (133.6 km)

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