Located about a 2-minute drive from the nearest Yellowhead Highway on-ramp and a 2-minute drive from Jasper's city centre, Amethyst Lodge is geared towards travellers who prefer a centrally located hotel with extended kitchen amenities, free Wi-Fi and easy highway access.
Each of the hotel's smoke-free rooms offers free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a mini-fridge and microwave or kitchenette, a seating area with a sofabed and a fireplace are also available, as are wheelchair-accessible rooms. Some rooms have a balcony. Please note that rooms are not air conditioned.
Hotel amenities include an indoor pool, a sauna, four hot tubs (three outdoor and one indoor), a fitness centre, a 24-hour guest computer, guest laundry, an elevator, free parking and on-site dining at Seasons Cafe, which serves breakfast and dinner daily. A free 24-hour shuttle to and from Jasper's VIA Rail station is also available. Pets are permitted in some rooms for $15 per pet, per night.
Robinson Foods is about a 9-minute walk away, while VIA Rail Jasper and Jasper Information Centre can both be found 15 minutes away on foot. Jasper-Hinton Airport (YJP) is a 65-minute drive from the hotel. (All travel time estimates: Google Maps)
All property details verified by a front desk agent, May 22, 2014
The majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's staff, rooms and location.
Many guests were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, helpful, knowledgeable about the area and attentive.
The hotel's rooms were the source of numerous compliments by reviewers. They described their accommodations as clean, spacious, quiet, well equipped, well maintained and updated, with comfortable beds and good water pressure. However, there were also some complaints about rooms (see below for more details).
Several travellers were pleased with the hotel's location. They found it close to downtown, skiing, restaurants, highway access, hiking and Lake Pyramid. A few patrons found the hotel a little far from downtown on foot, however.
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's rooms and value.
Although the majority of lodgers were pleased with their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported no air conditioning, musty odours and noise transfer from guests in the parking lot, the hallways and adjacent rooms.
A few reviewers were disappointed with the hotel's value. They found the rates and restaurant to be expensive and felt a free breakfast should have been included in the price.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 83% recommendation rate from 419 reviews.
TripAdvisor.com guest reviews ranked the hotel #15 of 17 Jasper hotels with an average rating of 3 out of 5 from 330 reviews.
Booking.com guest reviews rated the hotel 7.3 out of 10 from 178 reviews.
The author corresponded with the hotel on May 22, 2014 to verify some information.