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Older Jasper lodge on lake and golf course with outdoor pool, private hot tubs and kitchens

Pros
  • Free Wi-Fi (in public areas) and free self-parking
  • Many guests praised the views of the mountains, lake, and wildlife
  • Many reviewers thought that the on-site restaurants served good food
  • Several reviewers found the property surrounding the hotel to be well maintained
  • Several guests described their rooms as clean
  • Guests found the staff attentive and friendly
Cons
  • Many guests said the lodge and cabins needed renos
  • Many said the hotel and restaurant were overpriced
  • Several reviewers complained that their rooms did not have air conditioning
  • Valet parking is $20 per night
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated May 31, 2015
Overview
This resort hotel overlooks Beauvert Lake and the famed Jasper Park Lodge Golf Course. It's located about a 7-minute drive from the Jasper town site and 5 minutes from Yellowhead Highway. This hotel is ideal for guests who desire accommodations with nearby outdoor recreational activities, scenic views and multiple on-site services, along with dining.

This smoke-free property offers guest rooms, suites, and 9 private cabins. Guest rooms offer queen, king or double beds. Standard amenities include a cable TV with pay-per-view movies, a coffeemaker, a kettle, a mini-fridge, a ceiling or electric fan, a computer dataport, telephone with voicemail, alarm clock-radio, a hairdryer, and an iron and ironing board. Suites provide separate bedroom and living areas and may be furnished with 1 king bed or 2 double beds. Select suites also include a sofabed, a fireplace, a double jacuzzi, a full kitchen and bathrobes.

The private cabins accommodate 2 to 12 people. Some cabins come with a full kitchen (includes stove with oven, microwave, fridge and may include a dishwasher) and double jacuzzi.

Free self-parking is available on site (valet parking is available for $20 per day). Pets are permitted for an additional fee of $50 per night. A shuttle service to town leaves every hour and costs $5 each way. (Cabs are also available and cost about $20-$30.) The hotel supplies a free shuttle service to and from VIA Rail.

There are several dining options at the resort: Orso Trattoria (northern Italian cuisine), The Moose's Nook Chophouse (features Alberta meats and produce), Oka Sushi (intimate sushi bar with products from Japan and Vancouver), The Emerald Lounge (with patio in summer offering cocktails and light fare), Thompson's Terrace (seasonal BBQ, take-out and creative sandwiches), and Fitzhugh's To Go (specialty coffee and tea, pastries, picnic lunches, gourmet sandwiches). In-room dining is also available 24 hours a day.

This hotel is home to an award-winning par 71 course, The Fairmont Jasper Park Lodge Golf Course. Private lessons are available. Other recreational facilities include an exercise room, an outdoor heated pool, a steam room, a sauna, a games room, and boat rentals (for Beauvert Lake). Other on-site amenities include the Fairmont Spa (massage and aesthetic services), Rain Hair Studio, bell staff, concierge, a gift shop, dry cleaning services (extra fees apply), safety deposit boxes, ski storage, and free Wi-Fi (in public areas). The hotel also provides a 24-hour business centre and convention centre.

This hotel is on the ski shuttle route to Marmot Basin Ski Resort which takes about 40 minutes. Tickets may be purchased at the front desk. Hiking trails may be accessed from the hotel property or from the Jasper town site. The Jasper town site, which features nightlife, dining, shopping, and the VIA Rail station, is an 11-minute drive from the hotel. Pyramid Lake (fishing, boating, and ice skating during the winter) is 18 minutes away by car. (All driving time estimates: Google Maps)

Confirmed with front desk on May 30, 2015: VIA rail shuttle is free, town shuttle is $5 each way, valet parking is $20, the hotel is smoke free, pets cost $50 per night, some accommodations come with a 2-person jacuzzi and/or full kitchen
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The Good
Overall, guests liked this hotel but it was not perfectly comfortable in most guest's opinions, judging from the reviews read recently for this report. The high points were the natural setting of the location with beautiful views, the many amenities available and the service from staff.

Many guests praised the views of the mountains, Beauvert Lake, and wildlife from their rooms and from the hotel restaurants. Several reviewers thought that the property surrounding the hotel was well maintained. 

Guests were typically pleased with the ample on-site recreational facilities, including the golf course, sauna, heated outdoor pool, hot tub and boat rentals. Some enjoyed taking hikes right from the hotel grounds and found the spa services excellent.

Many reviewers described their rooms as clean and adequate, although many were disappointed with the rooms (see below for more details).

The staff was described as friendly and attentive by many guests.

Many reviewers praised the food at the on-site restaurants, with some describing it as excellent (although some found the service slow--see below for more details).
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The Bad
Judging from recent reviews read for this report, guests liked the property and the natural beauty of the area, but were disappointed in the dated rooms, the lack of air conditioning and found the hotel too expensive for what was offered.

The most frequent complaint made by guests was that the room rates were overpriced. The rooms did not meet the expectations of many guests, due to the high room price and the luxury-brand Fairmont name attached to this hotel. 

Several guests complained that the rooms and bathrooms were small and they were not expecting them to be so dated. One guest described his bathroom as from the 60's without ever having been renovated. Some examples of recent guest complaints were: thermostats that didn't work and rooms were too hot (even in winter), noise transfer between the rooms as guests could hear their neighbours, old and worn beds and pillows, a chipped bathtub and dented and cracked door.

The lack of air conditioning met some with an unwelcome surprise who found no air flow from small windows and unbearably hot rooms in winter and especially in summer.

Parking was troublesome for some guests as it was limited with few spots and lacked order with guests hogging space. The roadways at the resort were described as having potholes and not suitable for regular cars.

In addition, some guests found the restaurant prices too high for the quality of the food and services. Several guests complained of having to wait for long periods of time to get their drinks and food.


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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 82% of 693 guests recommending the property.

TripAdvisor.ca ranked this hotel #8 out of 18 properties in Jasper, and guests rated it 3.5 out of 5 points from 2100 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.5
Good

Rated 7.5/10 based on 1547 reviews

Ranked #9 out of 20 hotels in Jasper

1547
Location
  • Jasper National Park (3.3 km)
  • Maligne Lake (3.9 km)
  • Athabasca Falls (27.2 km)
Map Marker Fairmont Jasper Park Lodge
Old Lodge Road, Jasper, AB