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Chateau Jasper

7.3 | Good
MAP

Just off Highway 16A, with on-site restaurant, spa, hot tub and pool

Pros
  • Free Wi-Fi and free underground parking
  • Many guests described their rooms as clean
  • Many reviewers thought that the room rates were reasonable
  • The staff were frequently complimented for their friendly service
  • Several guests enjoyed the on-site hot tub and pool
  • A few reviewers found their rooms to be spacious
Cons
  • Several guests found their beds uncomfortable
  • A few reviewers thought that their room interiors appeared dated
  • A couple of guests complained about limited on-site parking
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Apr 28, 2014
Overview
This hotel is situated less than a 1-minute drive from Highway 16A. Offering an on-site restaurant, spa and indoor pool, this property is well suited for guests who are looking for a more relaxing or resort-style experience.

This property is 100% smoke free and all 119 rooms include free Wi-Fi, air conditioning, a flat screen TV, a safe, a mini-fridge, a hair dryer, an iron and ironing board, a coffeemaker and a kettle. Rooms are furnished with two double beds or two double beds and a sofabed.

Suites provide more spacious accommodations and feature a separate sitting area and a soaker or jetted tub. Suites are furnished with one king bed.

Free heated underground parking is available on site and pets are permitted for an additional fee of $15 per pet, per night.

The on-site Silver Water Grill and Lounge serves breakfast and dinner. Boxed meals are also available from the restaurant for lunches.

The on-site Mountain Wellness Day Spa offers massage, body treatments, reflexology, Reiki, waxing and tanning services. Other on-site amenities include an indoor pool, a hot tub, a fitness centre, meeting rooms and an Internet kiosk. Free transportation to the local train station is also available and travel may be arranged with the front desk. The VIA Rail train station is a 5-minute drive or a 15-minute walk away.

Boutique shopping, restaurants, cafes, sport shops and nightlife, is all accessible within a 10- to 15-minute walk of this hotel. Access to the Yellowhead Trail (Highway 16) is about 3 minutes away by car, while the Fairmont Jasper Golf Course and Mountain Galleries at the Fairmont, a shopping complex, are both about an 11-minute drive away.

Skiing at Marmot Mountain is about a 30-minute drive away, while the Jasper-Hinton Airport (YJP) is 1 hour away by car. (All walking and driving time estimates: Google Maps)
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The Good
Among the reviews used for this analysis, guests praised the clean rooms, friendly staff and reasonable room rates.

Many guests described their rooms as clean, while a few reviewers agreed that their rooms were spacious and generally comfortable. However, there were some negative comments about rooms as well (see below).

The staff were frequently described by guests as friendly and responsive to guest concerns.

Many reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. One guest said that although it was not modern or luxurious, it offered better value than many more basic hotels in Jasper.

Several reviewers enjoyed the on-site pool and hot tub, while several other guests found the location convenient for exploring the town area on foot. However, a few reviewers expressed concerns about the location (see below for more details). A couple of guests enjoyed the food at the on-site restaurant, while some other reviewers did not (see below for more details).
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The Bad
There were several common concerns found among the reviews sourced for this analysis. Several guests found their beds uncomfortable, while a few reviewers said that their room interiors appeared dated and in need of upgrades. One guest described her room as drab, while another reviewer specifically mentioned worn carpeting in the halls and in her room.

A couple of guests complained about limited on-site parking and one of these reviewers said that the underground parking facility was too small and did not allow enough space for cars to turn around when looking for available spaces.

Although a couple of guests enjoyed the on-site restaurant's food, several guests thought that the food and selection was poor. A couple of reviewers specifically mentioned that they expected more selection at the breakfast buffet, given the price they paid.

While several reviewers found the location convenient for exploring the town area, a few guests thought that the hotel was too far away from the town centre to access on foot, particularly during winter.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4 out of 5, with 89% of 305 guests recommending the property.

TripAdvisor.com ranked this hotel #6 out of 18 hotels in Jasper, with an average score of 3.5 out of 5, from 250 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.3
Good
#
14 / out of 20
hotels in Jasper

Rated 7.3/10 based on 2132 reviews

Ranked #14 out of 20 hotels in Jasper

2132
Location
  • Jasper National Park (1.7 km)
  • Maligne Lake (5.3 km)
  • Athabasca Falls (27.2 km)
Map Marker Chateau Jasper
96 Geikie Street, Jasper, AB