OverviewThis property is located in the Jasper Townsite, within a 5-minute drive of the Yellowhead Highway (part of the Trans-Canada system) and the Icefields Parkway (Highway 93). This hotel is ideal for guests who want to explore the Jasper area while staying close to in-town amenities such as restaurants and shopping (within a 10-minute walk). The closest entrance to Jasper National Park hiking trails is within a 9-minute walk of this hotel.
This property is 100% smoke free and offers standard rooms (queen bed and a kitchenette), 1-bedroom suites (queen bed and a sofabed) and 2-bedroom suites (queen bed, 3 single beds, and a sofabed). Suites include a full kitchen and a wood burning fireplace. Some suites include a separate loft area. All units include free Wi-Fi, free local calls, a flat-screen TV, a safe, an iron and ironing board, and a coffeemaker.
Free parking is available on site. Pets are permitted in 1-bedroom suites only for an additional fee of $20 per night.
The on-site Inn Restaurant serves breakfast and dinner*, while the Garden Terrace Restaurant (open during summer months only) serves dinner on an outdoor heated patio.
Recreational facilities include an indoor pool, a hot tub, a sauna, and a steam room. Other on-site amenities include coin-operated laundry machines, a business centre, vending machines, and a ski locker with a wax room.
Maligne Rafting Adventures is located within the town of Jasper (a 4-minute drive or 16-minute walk) and arranges whitewater rafting tours of the Athabasca River. Pyramid Lake (boating, fishing, and ice skating in winter) is a 10-minute drive away. The Jasper Park Lodge Golf Course on Beauvert Lake is a 12-minute drive from this property. Marmot Basin ski resort is about 35 minutes away by car. (All walking and driving time estimates: Google Maps)
*The Inn Restaurant will be closed for dinner from November 5, 2012 - December 14, 2012.
The GoodPositive reviews outnumbered negative reviews among the reviews sourced for this analysis.
Many guests described their rooms as clean, well maintained, and spacious. A few reviewers found their rooms to be quiet. Several reviewers thought that their in-room kitchens were well equipped with appliances, cookware, and cutlery. Many guests found the in-room fireplaces to be a value-added feature.
Many reviewers described the indoor pool, hot tub, and sauna as well maintained and clean. Several guests also mentioned these amenities as value-added features. A couple of reviewers thought that the coin-operated laundry machines were an added convenience.
Several guests found the location convenient for exploring the Jasper Townsite on foot and reviewers mentioned walking to shopping venues and restaurants (within 10 minutes).
Several reviewers praised the food and the attentive wait staff at the on-site restaurant.
A few guests complimented the staff for their friendly, helpful, and knowledgeable service.
The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews used for this analysis. However, there were several common concerns found.
Many guests described the decor and furnishings in their rooms as dated, tired, and "shabby". A few reviewers found their beds and sofa beds to be uncomfortable.
A few guests thought that the room rates were expensive and that this hotel did not offer good value for the money they spent. Some reviewers complained that a free breakfast was not included in the room price, unlike other Best Western properties.
Isolated complaints included: an unpleasant odour in the guest room and difficulty maintaining a comfortable in-room temperature (frequently uncomfortably warm).
TripAdvisor.ca ranked this hotel #6 out of 18 properties in Jasper, from 391 guest reviews.
Hotels.com gave this property an average score of 3.9 out of 5.0, based on 94 reviews.
Expedia.ca gave this hotel an average score of 3.6 out of 5.0, with 74% of 19 guests recommending the property.
