The Amethyst Lodge is located on the west side of Connaught Drive in Jasper, Alberta just to the south of Aspen Avenue. The Jasper Information Centre, the VIA Rail station, and the Greyhound pick-up/drop off point are all within 1km of the hotel's main entrance.
The hotel is a part of the Mountain Parks Lodges company, a small hotel chain that also owns the Chateau Jasper, the Lobstick Lodge, the Marmot Lodge, and the Pocahontas Cabins - properties that are all in Jasper National Park. Guests who stay at one hotel within the chain may use the facilities at the other hotels and they are all near each other (with the exception of the Pocahontas Cabins which are closer to the northern park gates and not within the Jasper town site).
Facilities at the hotel include a restaurant, a business centre, meeting space, free parking, and a conference room. There are 97 guest rooms at the pet friendy property including some suites. The rooms feature air conditioning, cable television, free wireless high speed Internet, and some rooms have balconies or patios.
Check in time at this hotel is at 4pm while check out time is at 11am.
Many guests who stayed at the Amethyst Lodge in Jasper, Alberta thought that the hotel had some strengths. Some guests said positive things about the staff of the hotel while others were happy with the property's location.
Guests who described the staff typically said that they were "friendly." Other guests found the employees accommodating or nice and there were not many complaints in this department.
Many guests also liked the location of the hotel. These guests felt that the property was better located than some other hotels in Jasper as it was central to the town. Some guests found shopping and restaurants near to the property while another guest liked the close proximity to the VIA Rail station.
The hotel's restaurant also received some compliments for the buffet breakfast as multiple guests called it "good."
There were plenty of complaints for this hotel as several guests found the property noisy, many guests did not like their rooms, while some guests thought that the hotel was old.
The guests who expressed noise concerns often blamed other guests as the source. It seemed that some people who wanted peace and quiet at the hotel were disturbed by young partiers who were also staying at the property.
Some other noise concerns were blamed on traffic - both road traffic and rail traffic. Some guests were bothered by vehicles on Connaught Drive, the main street through the town of Jasper. Other guests mentioned train traffic as the railway tracks near Jasper were not far to the north of the hotel and the trains can be running at all hours.
Many guests who stayed at the hotel were not impressed with their rooms. They were often described as "run down," "tired," or "dated." Other guests expressed cleanliness concerns with multiple guests unhappy with the carpets in their rooms. Some guests did not just focus on their rooms but indicated that they thought that the hotel seemed old.
There were some complaints about the hotel that were more peripheral. Some guests were unhappy that the property did not have a pool on site. Many guests were also unhappy with the value they received for the price they paid.
ranked the hotel 16th of 17 properties and the site had 101 reviews.
Booking.com guest ratings averaged to 7.2 points out of 10 and the site had 66 reviews.
Hotels.com guest ratings averaged to 3.6 points out of 5 and 80% recommended the property.