The Super 8 in Hinton is a pet-friendly hotel located approximately 15 minutes from Jasper Park Gates. The hotel offers an indoor swimming pool and a hot tub, and each hotel guest can enjoy a free breakfast.
The hotel provides guests with complimentary newspapers. In addition, each of the 48 guest rooms feature free wireless Internet. Wireless service is also available in the hotel's lobby and breakfast area. Non-smoking rooms are available, as well as wheelchair accessible rooms. Business amenities include a business centre with a fax machine and a photocopier. Guest rooms include a work desk and there is a computer in the hotel's lobby.
Each guest unit includes a refrigerator, a microwave, a coffee maker and a hair dryer. All guest rooms feature cable television with premium stations. Local calls and parking are free, but the hotel charges a nightly fee for pets.
Some guests liked that the Super 8 featured a swimming pool and a hot tub. These guests felt that the pool and hot tub were an added bonus and the perfect place to relax after a long trip.
The hotel's staff also received a large number of praises, with several guests describing the front desk as "pleasant," "helpful" and "friendly." Check-in was swift and easy for some guests, and a handful of guests received a room upgrade.
Breakfast is included in the price of the room. Several guests stated that the breakfast was "basic." However, these guests also felt that the muffins, toast, bagels and juice were tasty and adequate.
The price of the hotel triggered several complaints from past guests. Many guests felt that the room wasn't worth the nightly rate and overpriced for the area. A few guest reviewers encouraged travellers to book a night with a cheaper hotel.
The refrigerator in the guest rooms also annoyed a few guests. These guests complained of rumbling or rattling sounds coming from the refrigerator. This noise was loud enough to disrupt rest and sleep.
Some guests also complained of uncomfortable beds. A few guests stated that the beds were "too high," "too firm" and situated "too close to the wall." In addition, the cleanliness of the guest rooms turned off several guests. There were complaints of used tissues under the bed, hairballs in the bathroom and some guests found dirty clothes in their dresser drawers.
average guest ratings were 6.0 out of 10 points.
TripAdvisor.com ranked the Super 8 #12 out of 16 hotels in Hinton. Guest reviews averaged 3.5 out of 5 points.
Hotels.com average guest ratings were 3.8 out of 5 points.