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Nova Lodge Hinton

8.0 | Very Good
MAP

Clean and budget-friendly rooms, convenient to the highway and shopping

Pros
  • Free parking, free Wi-Fi and free breakfast
  • Many guests described their rooms as clean
  • Several reviewers complimented the front desk staff for their friendly service
  • Several guests found the location convenient for accessing the highway and shopping
  • Several reviewers mentioned that they had pleasant mountain views from their rooms
  • Several guests thought that the room rates were reasonable
Cons
  • Many guests were disappointed to discover that the pool and hot tub were non-operational
  • A few reviewers complained that their beds were uncomfortably firm
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 29, 2012
Overview
This property is situated on the Yellowhead Trail (Highway 16) and is an hour's drive from Jasper National Park. Close to grocery and other shopping in Hinton, Nova Lodge is well suited for travellers who are driving through western Canada and are looking for a convenient and budget-friendly place to lodge on their road trip.

This property is 100% smoke-free and all 103 rooms include free Wi-Fi, a kitchenette (fridge, microwave, coffeemaker, toaster and kettle), a flat screen TV, free local calls, an iron and ironing board, air conditioning and a desk. Rooms are furnished with one queen bed, two queen beds or one king bed. Suites at this hotel offer a separate sitting area and dining area. Suites are furnished with one queen bed and a sofabed.

Free parking with cold weather plug-ins are available on site and pets are permitted for an additional fee of $10 per night.

A free breakfast is served daily from 6 am to 11 am.  

Other on-site amenities include an indoor pool, a hot tub, a fitness centre, ice/vending machines, business services (fax, copy and mail), an ATM, luggage storage, dry cleaning, meeting rooms and free newspapers.

Nova Lodge is a 4-minute drive from the shops and restaurants of Hinton's town centre. The Hinton Golf and Country Club is a 3-minute drive away. Access to the Beaver Boardwalk Trail (on Maxwell Lake) is 7 minutes away by car, while access to the Cache Percotte Forest Trail system is an 11-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on November 23, 2012: Pets are permitted for an additional fee of $10 per night.
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The Good
Positive reviews for this property outnumbered the negative, among the reviews used for this analysis.

Many guests described their rooms as clean. A few reviewers had a quiet stay and said their in-room kitchenettes were well equipped. A couple of reviewers appreciated the in-room flat screen TVs.

Several guests thought the front desk agents were friendly and accommodating although there were some complaints about the staff as well. (See below for more details.)

Several reviewers found the location convenient for accessing the highway and nearby shopping by car.

There were mixed reviews regarding the breakfast, with some guests saying it was good and a value-added amenity of the hotel while others thought it was not entirely pleasing.(See below for more details.)

Several reviewers enjoyed pleasant mountain views from their guest rooms and a couple spotted wildlife roaming nearby.

Several guests deemed the hotel to provide good value. 
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The Bad
As mentioned above, positive reviews outnumbered the negative for this hotel, among the reviews sourced. Listed below are several common concerns about the hotel.

Many guests complained that the on-site pool and hot tub were closed for maintenance for the duration of their stay. A few reviewers complained that they were not made aware of this inconvenience when they made the reservation (although one guest did mention that they were given access to the pool at a nearby sister hotel--Nova Inn).

While several guests praised the food at the free breakfast, a few reviewers were disappointed that the selection did not include hot items. One guest found the dining area for the breakfast to be too small.

A few reviewers complained that their beds were uncomfortably firm.

Some complaints were made about the staff. One guest said he was kept waiting at the front desk to be checked in, another said the staff member at the front desk was sending text messages on his cell phone when she was addressing her concerns to him, and another said that housekeeping knocked on his guest room door at 7:30 in the morning seeking to clean the room.

While a few guests found their rooms to be quiet, a couple of reviewers complained about noise. One guest said that she could hear the TV  from a neighbouring room, while another reviewer was disrupted by noise from trucks [starting up] in the early morning hours. 
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4 out of 5 with 88% of 26 guests recommending the property.

TripAdvisor.ca ranked this hotel #9 out of 16 properties in Hinton, with an average score of 3.5 out of 5 from 13 reviews.

Verified by a front desk agent on November 23, 2012: Pets are permitted for an additional fee of $10 per night.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.0
Very Good
#
2 / out of 11
hotels in Hinton

Rated 8.0/10 based on 239 reviews

Ranked #2 out of 11 hotels in Hinton

239
Map Marker Nova Lodge Hinton
149 Woodley Drive, Hinton, AB