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Guest Reviews
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6.9
Fair
#2 out of 5
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Guest Rating Explained
Rating: 6.9 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.4 |
| Cleanliness: |
7.9 |
| Location: |
7.7 |
| Comfort: |
6.2 |
| Service: |
7.1 |
| Value: |
6.1 |
Details
No. of guest ratings: 18
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 5 hotels in Hinton ranked by guests.
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William from Victoria, BC CA stayed on July 03, 2006
"Hinton seemed like a interesting place to visit, but infortunately we did not get a chance to see much of it. We were travelling from Saskatoon to the interior of B.C. and Hinton and the Holiday Inn was a place for a stopover. Another time it would be nice to stay a little longer and have a bit of a look around."
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Andreas from Ardmore, AB CA stayed on March 05, 2006
"The hotel was fine.
Your service however is overpriced and clumsy and I will never use it again. I am informing all who will listen. I will give you all the negative publicity I can muster. I paid almost 160$ for a room that is normally worth $126.
Enjoy the 34 bucks becuase it's the last you'll get from me. I've learned that it's better to phone the hotel directly.
By the way, your customer service is slow, at times rude, and inconsistent- I was alternatively quoted American and Canadian dollars. My wife was informed by some pompous bum answering your telephone that we should have read the website more carefully.
I believe the word "discout" is up there near the top of the page but we received anything but.
You deserve to go out of business.
Have a nice day."
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Randy from Breton, AB CA stayed on December 29, 2005
"Pool and hot tub area very dirty, no service in the restaurant,i felt the person serving did not want to be there, ice machine out of order front desk had no idea there was a problem. The stay with this hotel was not a good one."
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Anonymous guest from Calgary, AB CA stayed on December 09, 2005
"extremelly noise. I could hear the shower from next room, I even could hear the TV!!!!!
There is a lot of robbery in the parking lot and there is no action plan to slove this."
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Joseph from Rocky Mtn Hse, AB CA stayed on November 15, 2005
"Yes don,t book through canadianhotelguide.com The service sucks big time.No proper receipt available from from desk and cost more than booking myself by phone or internet using Holiday Inns own booking service.Sneaky bastards quote in USD.
Otherwise this hotel is great and can be booked on line via holidayinnHinton.com or phone 780-865-3321"
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Elena from Cold Lake, AB CA stayed on August 19, 2005
"Although I enjoyed my stay there, $149 per night is extremely pricey for the average family. I'm sure it is policy everywhere, but the fact that usual discounts like federal employee or AAA aren't allowed during high season sends the clear message to patrons that hotels don't care about value for customers because they don't have to. If people need a place to stay badly enough then they will pay the hefty price.
We thought the cost would be offset because kids eat free but when we got to the restaurant at 9:10 pm we were told that it closed at 9:00. We ended up having to go elsewhere and miss out on the deal of having our kids' meals paid for. There ought to be a policy of staff mentioning what time things close as soon as people arrive, especially when it is pretty close to closing time. Although this seems insignificant, when people have travelled all day and are wanting a place to rejuvinate, clarity about the accessibility of food is crucial. Hotels should assume that their customers are extremely tired and pre-occupied, thereby will miss asking the right questions.
Based on all this, at the price of 149/night, we did not feel that we got our money's worth at all. I will likely not stay there again."
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Anonymous guest from Calgary, AB CA stayed on August 10, 2005
"I could not control the temperature in my room, that alone will force me to look to at another hotel in the area."
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Anonymous guest from Wetaskiwin, AB CA stayed on August 07, 2005
"I thought Holiday Inns were usually good and enjoyable places to stay. Not in Hinton - the quality was way down - bed was awful - pluggings kept cutting out, and the TV - very cheaply built - one bathroom, one sink, need another sink and shaving and makeup area with proper lighting - talking about lighting - not all the lamps worked - bed was too close to the fridge, couldn't open it properly - coat closet very small and squished into a little corner beside the bed when there would have been lots of room by the entrance - hmmmm"
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Leblanc from Calgary Alberta, CA stayed on August 06, 2005
"I reserved this hotel room specifically because it had a pool. We arrived and the pool was under construction and we were not advised of this at all. We do not stay in hotels very often and this is a treat for my children. Needless to say we were quite disappointed. The room however was fine."
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Dennis from Edmonton, AB CA stayed on February 15, 2004
"soundproofing was very poor,perhaps non-existant. i could clearly hear a speaking voice from the next room."
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Overview & Amenities
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WELCOME Holiday Inn Hinton is located minutes from Jasper National Park in the friendly foothills town of Hinton, Alberta?s ?Gateway To The Rockies?. Consider this area a paradise for the outdoor enthusiasts. Situated on the edge of a world known National Park, surrounded by stunning scenery you will find everything from hiking, white water rafting, fishing, camping, golfing and hot springs. We offer 104 beautifully appointed rooms with wireless internet, microwaves, fridges, hair dryers, irons/boards, in room coffee and pay movies.Treat yourself to hearty, Canadian home-style cooking in the Greentree Restaurant or for an evening of entertainment join us in the Fireside Lounge. Experience all of the comforts of home and so much more.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
* banquet facility * dataport
* disabled parking * fitness center
* free parking * front desk
* handicap facilities * ice/vending machines
* laundromat * lounge
* meeting room * non-smoking rooms
* outdoor parking * outdoor pool
* restaurant * truck/rv parking
Atm
Off-site facilities -
* ballroom * bank
* banquet facility * bar
* barber/beauty shop * business center
* coffee shop * conference room
* convenience store * fitness center
* gift shop * golf course
* health club * indoor pool
* jogging track * kennel
* laundromat * lounge
* meeting room * news stand
* night club * pharmacy
* restaurant * sauna
* spa * squash courts
* steam room * tanning beds
* tennis courts * truck/rv parking
* whirlpool
Total nbr of meeting rooms - 2
Total measurement, all rooms - 1980 sq ft
Total meeting room capacity - 120
Capacity of largest meeting room - 100
Measurement of largest meeting room - 1500 sq ft
Capacity of smallest meeting room - 20
Measurement of smallest meeting room - 480 sq ft
Seating format options -
banquet - 90 board room - 40
classroom - 40 conference room - 90
open square - 40 reception style - 90
theatre style - 100 u-shaped - 40
Attraction Info
Dining Info
Recreation Info
On-site recreations -
* cardio vascular exercise * gambling
* stair stepper * stationary bike
* sunbathing * swimming
* treadmill
Off-site recreations -
* amusement park * baseball
* basketball * bicycling
* billiards/snooker * bowling
* cardio vascular exercise * children s activities
* dancing * driving range
* exercising * fishing
* gambling * golfing
* hiking * ice skating
* jogging * mountain biking
* nature preserves/trails * night clubs
* raquetball * sailing/boating
* shopping * sightseeing tours
* snow skiing * soccer
* squash * stair stepper
* stationary bike * swimming
* tennis * theater
* treadmill * universal gym
* weightlifting * winter sports
Room Type Descriptions
2 phones - nintendo games - on command movies
Room amenities for all rooms -
120 ac / 120 dc / am/fm alarm clock / air conditioning /
Bath tub / bathroom amenities / cable/satellite tv /
Coffee/tea maker / color tv / dataport / desk / direct
Dial telephone / free local telephone calls / hairdryer /
Internet access / iron/ironing board / microwave / movie
Channels / radio / refrigerator / shower / smoke detector
/ telephone / television / two line telephone / voice mail
Room amenities for handicap rooms -
Bathtub seat / raised toilet with grab bars / wheelchair
Accessible
Max occupancy - 4
Max nbr of rollaways - 1
Kwc -
Max occupancy - 2
Max nbr of rollaways - 1
1 king wheelchair accessible raised toilets with grab
Bars tub with grab bars showers with hand held hoses
Wider entries lowered light switches and security viewer
visual system
Xft -
Max occupancy - 6
Max nbr of rollaways - 1
One king bed jacuzzi suite separate sitting area with
Sofabed two televisions two phones fridge microwave iron
And board coffeemaker hairdryer upgraded bathroom
Amentities microwave radio alarm clock
Ns1 -
Max occupancy - 6
Max nbr of rollaways - 1
1 king bed and two queen beds suite separate sitting area
With sofabed three televisions pay movies and playstation
At a charge three phones fridge microwave iron and board
Hairdryer coffeemaker radio alarm clock
Ss1 -
Max occupancy - 6
Max nbr of rollaways - 1
1 king bed and two queen beds suite separate sitting area
With sofabed three televisions pay movies and playstation
At a charge three phones fridge microwave iron and board
Hairdryer coffeemaker radio alarm clock
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Booking Information
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The hotel you have selected -- Holiday Inn Hinton -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Holiday Inn Hinton through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Holiday Inn Hinton computer reservation system in Hinton, Alberta.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Holiday Inn Hinton. For your comfort and peace of mind, you may even.
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