OverviewThis property is situated in a small shopping complex that includes another hotel, a few restaurants and an electronics store. Highway 2 is located within a 1-minute drive of this hotel. With rooms that include a kitchenette, a pool with a waterslide and on-site laundry facilities, this hotel caters to guests travelling with children.
This hotel is 100% smoke-free and all rooms include free Wi-Fi, a 32" flat screen TV, a mini-fridge, a microwave, a coffeemaker, free local calls, an iron and ironing board, a desk and individual climate control. Efficiency rooms that include a kitchenette are also available. Rooms are furnished with one queen bed, two queen beds, three double beds, two king beds or one king bed.
Suites provide more spacious accommodations with a separate living/sitting area. Select suites also include a jetted tub. Suites are furnished with one king bed or one king bed and a sofa bed.
Free parking is available on site and pets are permitted on ground floor rooms only for an additional fee of $15.75 per pet, per night (maximum of two pets per room).
A free continental breakfast is served daily from 6 am to 10 am.
On-site recreational facilities include an indoor pool, a waterslide, a hot tub and a fitness centre. Other on-site amenities include guest laundry facilities, dry cleaning, a business centre (including copy/fax service), meeting rooms, ice/vending machines and free newspapers.
The downtown area of High River, which features the Wales Theatre (movie theatre), nightlife venues, boutique shopping and art galleries, is about a 5-minute drive away. The Rio Vista Golf Course is 6 minutes away by car, while the Highwood Golf and Country Club is a 10-minute drive away. The Museum of the Highwood (interactive exhibits) is 6 minutes away. The Calgary International Airport (YYC) is a 48-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 16, 2013: The free breakfast is served daily from 6 am to 10 am. Pets are permitted in ground floor rooms for an additional fee of $15.75 per pet, per night.
The GoodAmong the reviews used for this analysis, many guests described positive experiences at this hotel. Several reviewers mentioned that they regularly stay at this property when they are visiting High River and a couple of guests thought that this hotel was the "best" in the area.
Many guests described their rooms as clean and generally comfortable. Some other reviewers described their rooms as well-appointed and spacious.
The staff were frequently complimented for their friendly and helpful service. One reviewer thought that the customer service was super, while another guest described the staff as responsive to concerns and requests.
Several guests appreciated that there were several restaurants located nearby and within walking distance. A couple of reviewers found the hotel conveniently located for accessing Highway 2 to Calgary.
The pool area, which includes a waterslide and hot tub, was enjoyed by several guests and one reviewer said that the indoor pool was heated to a comfortable temperature.
Guests gave mixed reviews for the free continental breakfast. While several guests thought that the free breakfast offered a decent selection, several other reviewers thought that the breakfast could be improved (see below for more details).
The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this analysis. However, several guests thought that the free breakfast was unsatisfactory. One reviewer complained that there were limited gluten-free options, while a couple of other guests thought that the selection could be improved by providing hot breakfast items. Another reviewer thought that the dining area was too small.
A couple of guests said that an on-site restaurant would be a welcome addition to the amenities at this hotel.
Expedia.ca gave this hotel an average score of 4.6 out of 5, with 100% of 7 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 4 properties in High River, with an average score of 4.5 out of 5 from 76 reviews.
Booking.com gave this property an average score of 8.9 out of 10 based on 25 guest reviews.
The author called the hotel on January 16, 2013 to verify some information.
