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Well-liked High Level hotel with free: access to waterpark, hot breakfast & airport shuttle
- Free amenities: Wi-Fi, hot breakfast, parking, airport shuttle, access to nearby waterpark
- Numerous guests praised the staff's friendly and efficient service
- Many lodgers enjoyed their clean and well-equipped rooms
- The hotel's rates were deemed reasonable by several reviewers
- Many guests enjoyed the free breakfast
- Many guests found the beds comfortable
- A couple of guests found the rooms too hot
- A couple of reviewers felt the hotel needed some updates
- No elevator
Updated Apr 5, 2015
Located a 3-minute drive to the city centre, just off Highway 35, and about a 9-minute drive from High Level Airport (YOJ), this hotel is suitable for car and air travellers who require a hotel with a free breakfast, on-site dining, a free airport shuttle and easy highway access. Offering affordable pricing and free access to the nearby waterpark, this hotel also caters well to young families.more
Each of this smoke-free hotel's air-conditioned guest rooms comes equipped with outdoor access, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a fireplace, an iron and ironing board and a hair dryer. Rooms with a jetted tub and three queen beds are also available, as are wheelchair-accessible rooms.
Hotel amenities include a fitness room, meeting/banquet space, a business centre, guest laundry, vending machines and free parking. A free airport shuttle is also offered (please call the hotel to make arrangements). Pets are permitted for $10 per pet, per night. There is no elevator to the second storey.
In addition to its own on-site gym, this hotel provides free access to a nearby waterpark which offers an indoor pool, waterslide and hot tub. The waterpark is a 2-minute drive or 8-minute walk away.
On-site dining is offered at Frontier Restaurant and Bar, which is open from 8 am to 10:30 pm and serves breakfast, lunch and dinner daily. A free continental breakfast with hot choices is available from 6 am to 10 am daily.
R.E. Walter Memorial Aquatic Centre is about a 7-minute drive away, while Greyhound Canada and The Mackenzie Crossroads Museum are both a 5-minute drive away. High Level Golf & Country Club is roughly 16 minutes away on foot. (All travel time estimates: Google Maps)
Confirmed with front desk on April 5, 2015: no elevator to 2nd floor, free passes to waterpark, free airport shuttle, restaurant hours, breakfast hours
The majority of the reviews sourced for this analysis were very positive, with praise going to the hotel's staff, rooms and value.
Many guests praised the hotel's staff, characterizing them as friendly, efficient, helpful and professional. One patron remarked, "We will remember the enthusiasm and expertise of your desk clerk and breakfast attendant. They gave a personal and caring touch to our stay".
Numerous reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, well equipped, attractive and spacious, with comfortable beds and pillows. One guest noted, "There was a good sized flat screen TV and to my surprise a fireplace. We never used the fireplace but on a winter day I am assuming it would be nice. There was a mini fridge and microwave in the room along with information about area restaurants etc. The beds were quite comfortable and the room didn't feel stuffy or anything which was nice". A few patrons had complaints about their lodgings, however (see below).
The hotel's value was complimented by several lodgers. They found the rates to be reasonable, great and decent and also cited the free breakfast as adding to the hotel's overall value.
While the majority of reviews consulted for this analysis were of a positive nature, there were a few complaints found online.
Although the majority of reviewers praised their clean and comfortable rooms, a few lodgers had complaints. A couple of guests reported hot rooms and one of these said he was unable to regulate the room temperature.
A couple guests felt the hotel could use an update (but did not elaborate on what exactly needed updating).
TripAdvisor.com guest reviews ranked the hotel #4 of 7 High Level hotels with an average rating of 3.5 out of 5 from 43 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 96% recommendation rate from 27 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 20 reviews.