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Grande Prairie hotel 8 min to YQU with free shuttle, indoor pool, restaurant & jacuzzi suite

Pros
  • Free amenities: Wi-Fi, parking, airport shuttle, all day coffee & fruit
  • Several reviewers praised the food at the on-site restaurant
  • Many guests liked the customer service at this hotel
  • Guests found the location convenient to airport, restaurants and shopping
  • Good sized rooms with comfy beds, according to guests
  • A few guests mentioned the Wi-Fi and said it worked well
Cons
  • A couple of guests complained of noise disturbance from bar music
  • Occasionally a guest would complain about the hotel's room rates and the lack of a free breakfast
Freebies
Free Wi-Fi
Free Shuttle
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated May 22, 2015
Overview
This hotel is situated in a commercial area of Grande Prairie that is about a 3-minute drive west of the downtown area. This property caters to business travellers looking for fast Wi-Fi, executive suites, free underground parking, business services and same-day dry cleaning service. A 24-hour fitness centre, indoor pool, day spa and cocktail lounge offer a chance to unwind from the work day.

All 145 rooms are smoke free and include free Wi-Fi, free local calls, a flat screen TV with pay-per-view movies, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer and air conditioning. All rooms are furnished with one or two queen beds or one king bed. Suites may offer additional amenities such as a four-poster bed, a separated bedroom, a sofabed, a fireplace and a 2-person jacuzzi. Accessible rooms are available.

Free heated underground or surface parking is available on site. Pets, with a maximum of 2 per room, are permitted for an additional fee of $30 per room, per night. A free airport shuttle service runs from 4:30 am to midnight and covers all flights.

The on-site restaurant and lounge, Seasons on Forty, serves breakfast, lunch and dinner and offers room service from 6 am to 11 pm. Kids eat free at the hotel's restaurant and guests can enjoy a hot buffet breakfast for $10. All day coffee and fruit are also available for free in the lobby. Other restaurant choices are nearby: Rick's Grill is a 1-minute walk away and The Keg is a 6-minute walk from the hotel.

Other on-site amenities include an indoor pool, a 24-hour fitness centre, a spa, a business centre, same-day dry cleaning (extra fees apply), an ATM, a gift shop, ice machines and free newspapers.

The Grande Prairie Regional College is adjacent to the hotel, about 2 minutes' drive or a 6-minute walk to the door. The Great Northern Casino and  Centre 2000 Tourism and Trade Centre are both a 4-minute drive away. The downtown area is 3 minutes away by car and features restaurants, bars and the Revolution Place (sports arena and concert venue). The Prairie Mall is a 6-minute drive away, while the Grande Prairie Airport (YQU) is about 8 minutes away by car. (All driving time estimates: Google Maps)

Confirmed with front desk on May 22, 2015: free airport shuttle service hours of operation, pet fees are per room with a maximum of 2 pets per room
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The Good
This hotel was well liked by the great majority of the reviewers who posted reviews online recently, which were also used to compile this report.

Many guests described their rooms as clean, spacious and well appointed with comfortable beds.

The staff were frequently complimented and guests described the front desk agents as friendly, helpful, polite and professional.

Many guests found the location convenient for accessing shopping, nearby restaurants and the airport.

Several reviewers praised the food and the attentive service at the on-site restaurant. Guests specifically mentioned good food and reasonable prices at the breakfast buffet.

A few guests mentioned that the free Wi-Fi service was reliable.

Isolated compliments included: quiet rooms, high quality in-room toiletries, indoor pool and hot tub were clean and well maintained and the fitness centre was well equipped.
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The Bad
There were very few complaints in the reviews read for this report, however, a few negative themes showed up although they were from a very small contingent.

 A couple of reviewers were disturbed by bar or pub music at the hotel in rooms that were directly across. One guest mentioned loud trucks starting up in the morning and noise from the flushing of toilets and showers being a disturbance as well.

Occasionally a guest would complain about the lack of a free breakfast and the higher room price at this hotel.

Although the staff were found to be quite friendly, sometimes a guest would complain about the staff not being the friendliest or most helpful. It seems that things would get strained at times between the guests who were looking for more hospitality and price breaks and the staff.

The voucher system for breakfast was a source of unhappiness and created confusion for some guests because some rates did not qualify which made some guests feel disappointed and rejected. 


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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5 with 94% of 127 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 21 properties in Grande Prairie, with an average score of 4 out of 5 from 92 reviews.

Booking.com gave this property an average score of 9 out of 10 based on 30 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
4 / out of 17
hotels in Grande Prairie

Rated 8.3/10 based on 837 reviews

Ranked #4 out of 17 hotels in Grande Prairie

837
Map Marker Holiday Inn Hotel & Suites Grande Prairie
9816-107 Street, Grande Prairie, AB