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Quality Hotel & Conference Centre Fort McMurray

Quality Hotel & Conference Centre Fort McMurray is a 3 star hotel in Fort McMurray, Alberta, Canada 424 Gregoire Drive, Fort McMurray, AB, Canada
Estimated Price
$224
CAD
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Guest Reviews
Amenities
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Clean rooms, good food at the free breakfast and friendly service

Pros 
  • Free parking, free Wi-Fi and free breakfast
  • Many guests described their rooms as clean
  • Many reviewers praised the food at the free breakfast
  • The staff were frequently complimented for their friendly service
  • Several guests found their beds to be comfortable
  • A few reviewers praised the food at the on-site restaurant
Cons 
  • A few guests did not find amenities, such as restaurants, within walking distance
  • A couple of reviewers were disturbed by footsteps in rooms above
  • A couple or guests complained that their check-in was slow

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Editor's Analysis
Updated on Nov 20, 2012
Overview
This hotel is situated north of the MacKenzie Industrial Park which is a 5-minute drive away. This property is less than a 1-minute drive from Highway 63, a major thoroughfare, and is well suited for guests looking to access points of interest by car. 

Both smoking and non-smoking accommodations are available. All 153 rooms and suites include free Wi-Fi, free local calls, a flat screen TV with pay-per-view movies, a coffeemaker, air conditioning, a desk and an iron and ironing board. Select rooms include a mini-fridge and a microwave. Rooms are furnished with one queen bed, two queen beds, or one king bed. 

Suites offer more spacious accommodations and are furnished with one king bed and a sofabed. Select suites may include a jetted tub and a fireplace. Extended-stay rates and meal plans are available.

Free parking (with cold weather hook-ups) is available on site and pets are permitted for an additional fee of $10 per night.

A free breakfast is served daily from 5 am to 9 am. The on-site restaurant, Table 63, is open 24-hours and serves breakfast, lunch, and dinner. There is also an on-site pub.

Other on-site amenities include a 24-hour business centre, a 24-hour fitness centre, dry cleaning service (extra fees apply) and meeting and conference space.

The Oil Sands Discovery Centre is a 4-minute drive away, while the Heritage Park historical village is 4 minutes away by car. Peter Pond Shopping Centre is an 8-minute drive away and MacDonald Island Park (hiking trails and nature park) is 10 minutes away by car. The Fort McMurray Airport (YMM) is a 17-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on November 16, 2012: The free breakfast is served daily from 5 am - 9 am.
The Good
Positive reviews outnumbered negative reviews for this hotel among the reviews used for this analysis.

Many guests described their rooms as clean and several reviewers found their beds to be comfortable. A couple of guests thought that their rooms were well equipped with amenities such as a flat screen TV, a microwave and a mini-fridge.

Many reviewers praised the food at the free breakfast and one guest said that the breakfast was "fantastic and healthy". A few reviewers mentioned that the on-site restaurant served good food.

The staff were frequently complimented and guests described the front desk agents as friendly and accommodating.

A couple of reviewers appreciated the on-site fitness centre.

Isolated compliments included: the hotel offers good value for the money spent and the location was convenient for accessing the airport (YMM).

The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews among the reviews sourced for this analysis. However, there were a few common concerns and a few isolated complaints found.

A few guests said that there were no amenities, such as restaurants or shopping, within walking distance of this hotel.

A couple of reviewers complained about noise disruptions from the sound of footsteps in rooms above.

A couple of guests thought that the check-in process was too slow.

Isolated complaints included: fan in the guest bathroom was noisy and disruptive, expensive room rates, one guest was assigned a room occupied by another guest, one reviewer noticed soap scum around the faucets in the bathroom and "signs of wear and tear in the halls" according to one guest.
Expedia.ca gave this hotel an average score of 4 out of 5 with 60% of 5 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 17 properties in Fort McMurray, with an average score of 3 out of 5 from 21 reviews.

Hotels.com gave this property an average score of 3.9 out of 5 based on 35 guest reviews.

Verified by a front desk agent on November 16, 2012: The free breakfast is served daily from 5 am - 9 am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
6.9
Fair

#10 out of 13
Guest Rating Explained
Rating: 6.9 / 10 Details

No. of guest reviews: 101
Guest Recommended: Yes
Guest Ranking Explained

Quality Hotel & Conference Centre Fort McMurray is #10 out of 13 hotels in Fort McMurray ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Keith from Ft Mc, AB CA rated Quality Hotel & Conference Centre Fort McMurray 8 out of 10 on June 03, 2010 Verified Guest Hotel Review

"Peaceful , staff were friendly"
"The room was very neat in appearence. My breakfast was included in the price. I had a bit of a walk do to parking location. The room had many advantages. I only wished it had a radio."
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Hotel review by guest is Negative
Jason from Edmonton, AB CA rated Quality Hotel & Conference Centre Fort McMurray 3 out of 10 on February 09, 2006 Verified Guest Hotel Review

"Reservation was for a suite 189.00. got to my room was disapointed with the "suite". upon checking out told the front desk how poor the room was. turns out they put me in a regular room so only charged me 159.00, this was still way too much money for how old, dirty and unattractive the entire hotel was. I would only stay here again if there is nothing else available and too cold to sleep in my pickup truck."
Hotel review by guest is Positive
Dick from Calgary, AB CA rated Quality Hotel & Conference Centre Fort McMurray 8 out of 10 on September 15, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Daniel from Lachine, QC CA rated Quality Hotel & Conference Centre Fort McMurray 8 out of 10 on March 26, 2005 Verified Guest Hotel Review

"I liked the availibility of a printer near the front desk. I liked the high speed internet access. I liked the microwave and the fridge in the room. I enjoyed my stay."
Hotel review by guest is Positive
James from East End, SK US rated Quality Hotel & Conference Centre Fort McMurray 8 out of 10 on June 24, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Convention Center
  • Banquet Facilities
  • Currency Exchange
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Billiards
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Bathrobes
  • Packed Lunches
  • Luggage Storage
  • Designated Smoking Area
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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