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Modern all-suite hotel in downtown Fort McMurray with kitchenettes and on-site lounge

Pros
  • Free parking, free Wi-Fi and free breakfast
  • Many guests described their room as clean and well appointed
  • Many reviewers complimented the staff for their friendly service
  • Several guests found the location convenient for accessing shopping and restaurants on foot
  • Several reviewers thought that this hotel offered good value for the money they spent
  • A few guests praised the food at the free breakfast
Cons
  • A couple of guests thought that the room rates were expensive
  • A couple of guest complained of poor Wi-Fi reception
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Feb 18, 2015
Overview
This property is situated in downtown Fort McMurray and is ideal for guests looking to access downtown destinations on foot or for travellers in need of extended-stay accommodations.

This property is 100% smoke-free. Both one-bedroom and two-bedroom suites include free Wi-Fi, free bottled water, free local and long-distance calls (within North America), a coffeemaker (with Starbucks Coffee), a desk, an iron and ironing board, a flat screen TV with a DVD player, an iPod dock, a kitchenette (cookware, stove top, mini-fridge and microwave), a dining table, and air conditioning. Extended-stay residences are also available and include a full kitchen, a dining table and an in-suite washer and dryer.

Free heated underground parking is available on site and pets are not permitted.

A free breakfast, including Starbucks Coffee, is served daily from 5 am to 9 am. The on-site Halo Lounge offers alcoholic beverages, snacks and desserts.

Other on-site amenities include a business centre, free newspapers, coin-operated laundry machines and audio-visual rentals.

This hotel is within a 5-minute walk of big box shopping. The Boomtown Casino and Peter Pond Shopping Centre are both about 3 minutes away by car. The Heritage Park historical village is a 3-minute drive from this hotel, while the MacDonald Island Park (nature park and hiking trails) is 5 minutes away by car. The Oil Sands Discovery Centre is 10 minutes away by car. The Fort McMurray Airport (YMM) is a 21-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on November 19, 2012: The free breakfast is served daily from 5 am to 9 am.
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The Good
Positive reviews for this hotel outnumbered negative reviews among the reviews used for this analysis.

Many guests said their rooms were clean and one reviewer described his room as "immaculate". Many reviewers thought that their rooms were well appointed with modern furnishings such as artwork, laminate floors and granite counter tops. A few guests said that the in-suite kitchenettes were well equipped with appliances and cookware. A couple of reviewers found their suites to be spacious with high ceilings and a couple of other guests described their beds and linens as comfortable.

The staff were frequently complimented and guests described the front desk agents as friendly and attentive.

Several guests found a grocery store, shopping and restaurants within walking distance.

Several reviewers thought that this hotel offered good value for the money they spent and guests mentioned the following amenities as value added features: free Wi-Fi, free heated underground parking, free calls anywhere in North America and in-suite coffeemakers with free Starbucks Coffee.

A few guests praised the food at the free breakfast.
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The Bad
As mentioned above, positive reviews outnumbered negative reviews for this property among the reviews sourced for this analysis. However, there were a couple of common concerns and a few isolated complaints mentioned by guests.

A couple of reviewers thought that the room rates were expensive.

Isolated complaints included: difficulty maintaining a comfortable and consistent in-room temperature, no bathrobes, no on-site fitness centre, a guest entered a room already occupied by another guest, unreliable Wi-Fi service, and no front desk staff for the residence (extended stay property).
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #3 out of 4 B&B and Inn properties in Fort McMurray with an average score of 4.5 out of 5 from 12 reviews.

Hotels.com gave this property an average score of 3.6 out of 5 based on 8 guest reviews.

Verified by a front desk agent on November 19, 2012: The free breakfast is served daily from 5 am to 9 am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.9
Good
#
5 / out of 13
hotels in Fort McMurray

Rated 7.9/10 based on 33 reviews

Ranked #5 out of 13 hotels in Fort McMurray

33
Map Marker Platinum Hotels
8530 Franklin Avenue, Fort McMurray, AB