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Clearwater Suite Hotel

9.0 | Excellent
MAP

Fort McMurray hotel offers suites with kitchen, balcony, laundry, fireplace & free breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, breakfast, local calls
  • Many guests described their rooms as clean and comfortable
  • Many reviewers found their rooms to be well equipped with amenities (including kitchens and laundry facilities)
  • Several guests found the Wi-Fi service reliable
  • Guests said the location was convenient to groceries, buses, restaurants
  • Many guests highly appreciated the warmth and friendliness of the staff
Cons
  • A couple of guests were disturbed in their rooms by traffic noise
  • Several reviewers were disappointed by the food and service at the free breakfast
  • Heated underground parking is $7 per day
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Analysis
Updated Feb 23, 2015
Overview
This pet-free hotel is situated in downtown Fort McMurray within a 5-minute drive of Memorial Drive, a major thoroughfare. There are several restaurants and stores within a 4-minute walk. All suites feature a kitchen and a washer and dryer, making this hotel well suited for guests looking for extended-stay accommodations with easy access to nearby amenities and attractions.

All suites include free Wi-Fi and wired Internet, free local calls, a kitchen (cooktop but no oven), a washer and dryer, a private balcony, a TV with pay-per-view movies and individual climate control. Guests looking to use the wired Internet service should note that while it is free, guests must bring their own cables. Ethernet cables are available for purchase at the front desk for $12.95.

Queen suites are furnished with one queen bed and a sofabed, while double queen suites are furnished with two queen beds in a separate bedroom with a second flat screen TV and a sofabed in the living room. King suites are furnished with one king bed in a separate bedroom with a second flat screen TV, a sofabed and a fireplace in the living room.

Heated underground parking is available for $7 per day and the hotel provides an airport shuttle for $30 to and from the airport.

A free continental breakfast is served daily from 5 am to 9 am. This hotel also offers an on-site lounge that serves beverages from 5 pm to midnight, Monday through Saturday.

The on-site Stillbrook Spa offers massage services. Other on-site amenities include a hot tub, a sauna, a steam room, a 24-hour fitness centre and a business centre.

A big-box shopping centre, including a Walmart and restaurants, is 3 minutes away by car, while the Miskanaw Golf Club is a 6-minute drive away. Boomtown Casino is a 6-minute walk away. The J. Howard Pew Memorial Family Park is 8 minutes away by car, while the Oil Sands Discovery Centre and Fort McMurray Business Park are both about an 11-minute drive away. The Fort McMurray Airport (YMM) is 19 minutes away by car. (All driving time estimates: Google Maps)
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The Good
Many guests described positive experiences at this hotel and many reviewers found their suites suitable for extended stays, among the reviews used for this analysis.

Many reviewers found their rooms to be clean, well maintained, comfortable and well appointed. Many guests found their rooms to be well equipped with kitchen and laundry facilities. A few guests found their rooms to be spacious.

The staff were frequently complimented and the front desk agents were often described as friendly, attentive and welcoming. One guest was impressed that the staff seemed to always remember his name, while another reviewer said that the staff contributed to the "home away from home" atmosphere of this hotel. However, a couple of reviewers complained about breakfast staff as well as front desk staff (see below).

Several guests mentioned that the free Wi-Fi service was reliable, while several other reviewers found the location convenient for accessing restaurants and shopping on foot.
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The Bad
There were a few common concerns found among the reviews sourced for this editorial. A couple of guests were disturbed by traffic noise, specifically big trucks on the neighbouring highway.

A couple of guests complained about the food at the free breakfast, while a couple of reviewers found the breakfast staff unfriendly. These guests were disappointed that they were not allowed to take food back to their rooms.

While many guests complimented the front desk agents, a couple of reviewers thought that some of the staff members were unfriendly and unhelpful.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #1 out of 17 hotels in Fort McMurray, with an average score of 4 out of 5, from 45 reviews.

Expedia.ca gave this hotel an average score of 4.1 out of 5, with 88% of 8 guests recommending the property.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.0
Excellent
#
1 / out of 13
hotels in Fort McMurray

Rated 9.0/10 based on 224 reviews

Ranked #1 out of 13 hotels in Fort McMurray

224
Map Marker Clearwater Suite Hotel
4 Haineault Street, Fort McMurray, AB