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Unpopular inn in downtown Fort McMurray with free breakfast but many complaints

  • Free Wi-Fi, free continental breakfast, free parking
  • Several guests praised the hotel's downtown location
  • Some lodgers were satisfied with their quiet and functional rooms
  • Worn rooms, noise transfer and some cleaning issues were reported by several lodgers
  • The hotel's free breakfast was described as minimal with no hot items
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Nov 5, 2014
Located just off Highway 63 in downtown Fort McMurray, the Ace Inn is geared towards road travellers who require a centrally located hotel with a free breakfast, extended kitchen amenities and easy highway access.

Each of the the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a seating area, an iron and ironing board and a hair dryer. Rooms with a kitchenette and a jetted tub are also available, as are smoking and non-smoking rooms. The hotel is wheelchair accessible.

Hotel amenities include meeting space, a business centre, guest laundry, vending machines, free parking and a free continental breakfast. Pets are not permitted.

Peter Pond Mall is about a 2-minute walk away, while Boomtown Casino can be found 3 minutes away on foot. Oil Sands Discovery Centre is roughly an 8-minute drive from the hotel and Fort McMurray Airport (YMM) is 17 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: March 10, 2014)

The Good
Guest reviews sourced for this analysis showed positive responses towards the hotel's location and rooms.

Several lodgers found the hotel's location to be convenient. They described it as easy to find and central, as well as close to downtown Fort McMurray, highway access, restaurants and shopping.

Some guests were satisfied with their accommodations at the hotel. They found their rooms to be functional, quiet and clean.
The Bad
Guest critiques consulted for this review showed negative responses towards the hotel's rooms and free breakfast.

Although some reviewers described their rooms as quiet and functional, several guests were disappointed with their accommodations at the hotel. They reported dated decor, worn furniture, fixtures, linens and carpets, cigarette odours in non-smoking rooms, cleaning issues, difficulty controlling the room temperature and poor Wi-Fi signals. Late-night noise transfer from guests in the hallways was also reported.

Some lodgers complained about the hotel's free breakfast. They described it as minimal, poor and limited, with no hot items and stale or past-due items.

Show Sources
Sources guest reviews rated the hotel 5.7 out of 10 from 59 reviews. guest reviews ranked the hotel #5 of 5 Fort McMurray B&B and Inns with an average rating of 2 out of 5 from 9 reviews.

The author called the hotel on March 10, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Very Poor
13 / out of 13
hotels in Fort McMurray

Rated 3.9/10 based on 44 reviews

Ranked #13 out of 13 hotels in Fort McMurray

Map Marker Ace Inn
9913 Biggs Avenue, Fort McMurray, AB